How to Pay Your TID Bill by Phone

Paying your utility bills on time each month is an essential part of being a responsible homeowner or renter For customers of the Turlock Irrigation District (TID) in California, paying your electric and water bill quickly and easily by phone is a convenient option.

Read on to learn about the different TID bill pay phone numbers to call, what payment methods you can use over the phone, key details on accessing your account, and tips for avoiding late fees.

TID Bill Pay Phone Numbers

TID offers two main phone numbers for customers to pay electric and water bills:

• 209-883-8222 – This is the general TID customer service line. Select the billing and payments menu option to speak with a representative who can take your payment over the phone from 8am to 5pm, Monday through Friday.

• 866-742-8991 – By calling this automated pay-by-phone number, you can make a payment on your TID account any time of day or night. It’s available 24/7.

Both numbers will allow you to pay your current TID bill over the phone quickly without having to visit an office or pay station in person.

Payment Methods Accepted Over the Phone

When you call to pay your TID electric or water bill, you can use:

• Debit/credit card – Visa, MasterCard, American Express and Discover cards are accepted. Have your card ready when you call.

• Electronic check – Pay from your checking account by providing your routing and account number.

TID does not accept cash payments over the phone. If you need to pay with cash or money order, visit an authorized pay station or TID office location instead.

What Information You’ll Need to Make a Payment

Before calling TID to pay your bill make sure you have

• Your 10-digit TID account number
• Service address
• Payment amount due
• Debit/credit card or checking account details

You can find your account number and current balance due on your latest TID bill. Having this handy will make the pay-by-phone process faster.

Logging into Your TID Account Online

For the most convenient bill payment experience, sign up for a free MyTID account on the TID website. This will allow you to:

• View your current account balance and bill due date
• See your payment history
• Make one-time or recurring payments
• Go paperless with eBills

With a MyTID account you can pay in just a few clicks either on the web or using the mobile app without having to call. But phone payment remains an option too.

Avoid Late Fees and Disconnection

To avoid late fees on your TID electric and water bills

• Pay by the due date – Bills are due upon receipt so pay promptly.

• Enroll in AutoPay – Set up automatic monthly payments from your credit card or bank account.

• Ask about extensions – If needed, request a payment extension before the due date.

• Apply for assistance – Low income customers can qualify for bill assistance programs.

Keeping your TID account current will also help avoid service disconnection. Use the TID bill pay phone numbers whenever you need to make a payment by phone quickly and schedule recurring payments online for on-time bill payment.

What to Do if You Miss a Payment

If you happen to miss a TID bill payment and receive a past due notice, immediately:

• Call 209-883-8222 to make a payment arrangement.

• Set up AutoPay to avoid missed payments going forward.

• Ask about one-time bill assistance if eligible.

Communicate with TID before the account is scheduled for disconnection to avoid disruption to your electric and water service.

Paying your utility bills by the due date should be a top priority for any homeowner or renter. TID makes it quick and convenient to pay your electric and water bill by phone or online 24/7. Use these bill pay options to easily keep your account in good standing.