A Guide to Paying Your Oak Park, IL Water Bill Online

Are you an Oak Park, IL resident looking for an easy and convenient way to pay your water and sewer bill? Paying online is a great option to save time and hassle. In this comprehensive guide, we’ll walk through everything you need to know about paying your Oak Park water bill online.

An Overview of Online Bill Pay in Oak Park

The Village of Oak Park offers an online payment system that allows residents to pay their water and sewer bills via the village website This provides a fast and simple way to pay 24/7 instead of mailing checks or visiting Village Hall

Online payments can be made using all major credit cards or directly from your checking or savings account You can pay one-time or even setup recurring payments to be made automatically each billing cycle

Below we’ll provide step-by-step instructions on how to utilize the online payment system to pay your Oak Park water bill.

When are Water Bills Due in Oak Park?

Before paying your bill online, you’ll need to know when your payment is due. Here are the key dates to remember:

• Bills are issued on the 1st of each month
• Payments are due by the 15th of the month
• Late fees apply after the 25th of the month

So bills are due mid-month. Try to pay your water bill online before the 15th to avoid late fees. Recurring auto-payments can be useful to always pay on time.

Now let’s look at how to actually make a payment.

Step-by-Step Guide to Paying Your Bill Online

Paying online through the Village of Oak Park website takes just a few minutes. Follow these steps:

1. Go to the Online Payments page on the village website.

2. Click the “Water & Sewer Payments” button.

3. You will be redirected to Invoice Cloud, the payment processing system. Click “Login/Register” in the top right corner.

4. If it’s your first time, click “Register” to create an account. Otherwise, just login.

5. Select “Village of Oak Park” as the municipality and enter your account number.

6. Click “Find Accounts” and your balance due will populate.

7. Enter your credit card or bank account information for payment.

8. Review the details and click “Continue” to process the payment.

And you’re all done! It should only take about 5 minutes to complete the process online. Much faster than writing and mailing a paper check.

Payment Confirmation and Receipt

Once your payment is submitted, you’ll see a confirmation screen with your payment details and a reference number. You can print this page for your records.

You’ll also receive an email receipt from Invoice Cloud with the payment info. This receipt is useful for tracking payments or disputing any issues if they arise.

The amount paid will be reflected on your next water bill. So you can verify it was properly applied to your account.

Other Ways to Pay Your Water Bill

If you don’t want to pay online, there are alternatives:

• Mail your payment with your water bill stub to Village Hall

• Drop your payment in the drive-up drop box in the parking lot

• Pay in-person at Village Hall during business hours

• Enroll in auto-pay from your bank account

But online payments offer the most convenience and are processed immediately. Checks can take longer to clear into the system.

Convenience Fees for Online Payments

There is a small convenience fee assessed by Invoice Cloud to process online transactions. Here is the fee breakdown:

• eChecks (direct bank account payments) – $0.40 per transaction

• Debit/credit cards – 2.65% of payment amount

This fee goes directly to Invoice Cloud, not the Village of Oak Park government. It helps offset the costs of providing secure online payment processing.

The fee is minor compared to the time savings and convenience of paying online. But you can avoid fees entirely by paying via check or auto-pay from your bank.

Is Paying Online Secure?

Anytime you pay bills online, security is a valid concern. Invoice Cloud uses advanced encryption and security measures to keep your data safe.

Your full credit card number is never stored in the system. Secure tokenization is used instead which protects sensitive card data.

Creating an account provides an extra level of security. Your username and password are required to log in and process payments. This prevents any unauthorized access.

Overall, paying your Oak Park water bill online is just as secure, if not more so, than mailing paper checks.

Get Account Alerts and Email Reminders

Another benefit of creating an Invoice Cloud account is that you can enable email/text alerts and reminders. You can receive notifications when:

• Your bill is ready to view
• Your bill is past due
• A payment has posted
• Recurring auto-pay payments are processed

This helps you stay on top of your water account and avoid any lapses in payment. Make sure to keep your contact info updated in your account settings.

Need Help? Reach Out to Customer Service

If you have any trouble with the online payment system, Oak Park’s water billing department can help.

You can call 708-358-5490 or email [email protected] anytime between 7AM and 5PM Monday through Friday. The village staff are very knowledgeable and happy to answer questions or assist with payments.

Paying your water and sewer bill online is a quick and easy process with Oak Park’s payment system through Invoice Cloud.

In just a few minutes, you can securely pay your bill from anywhere using a credit card or bank account. You’ll avoid late fees and hassles from mailing paper checks.