How to Pay Your SDG&E Bill Online: A Step-by-Step Guide

Paying your utility bill doesn’t have to be a hassle San Diego Gas & Electric (SDG&E) offers a simple online payment option for customers to pay their electric and gas bills quickly and securely

In this comprehensive guide, we’ll walk through the process of using the SDG&E website to view your bill balance, set up recurring payments, make one-time payments, and manage your account.

Overview of SDG&E

For those new to the area, SDG&E is the primary energy utility providing electric and natural gas service to 3.6 million customers across San Diego County and southern Orange County.

Some key facts about SDG&E

• Provides electricity to 1.4 million customer accounts

• Provides natural gas to 873,000 customer accounts

• Service territory spans 4,100 square miles

• Owns and operates 17,000 miles of gas pipelines

• Owns and operates 129,000 miles of electric distribution lines

SDG&E offers online account tools to make managing your utility bills faster and more convenient.

Benefits of Paying Online

Paying your SDG&E bill online has a number of advantages:

• Convenience – Pay anytime, anywhere from your desktop, phone, or tablet.

• Payment receipts – Get instant confirmation when your payment goes through.

• Paperless billing – Reduce clutter and access PDFs of your statements.

• Auto-pay – Set up recurring payments to be made automatically each month.

• Account management – View statements, payment history, outage alerts and more.

• Security – SDG&E uses encryption and security measures to protect your data.

• Rewards – Earn bill credits by enrolling in paperless billing and auto-pay.

Online payments give you flexibility and control over how and when you pay your energy bills.

How to Pay Your SDG&E Bill Online

Ready to pay your electric and gas bill online? Follow these simple steps:

1. Have Your Account Number Available

You’ll need your 7 or 8 digit SDG&E account number to log in and make a payment. Find this on your monthly statement or bill PDF.

2. Go to sdge.com

On your computer or mobile device, navigate to sdge.com, the official SDG&E website. Look for the “Pay Bill” link at the top.

3. Click “Pay My Bill”

This takes you to the payment login page. If you pay online regularly, bookmark this for easy access.

4. Enter Account Number

On the payment page, enter your 7 or 8 digit account number with no dashes or spaces.

5. Select Payment Method

Choose how you want to pay your bill:

• Credit/debit card
• Checking account
• SDG&E credit/debit card

Enter your payment details for the option you picked.

6. Confirm Payment Amount

Double check that the payment amount matches your total bill balance due. Then submit payment.

7. Get Payment Confirmation

You’ll receive an on-screen payment confirmation and email receipt after the transaction is completed.

And your SDG&E bill is paid! The whole process takes just a few quick minutes.

Setting Up Recurring Payments

For extra convenience, you can enroll in auto-pay at sdge.com to have your balance automatically deducted each month.

Follow these steps to establish recurring payments:

1. Log into your account and click “My Profile”

2. Select “Manage AutoPay Accounts”

3. Choose your payment method and enter details

4. Pick the date for monthly withdrawals

5. Click “Add Account” to save your auto-pay setup

Now your electric and gas bills will be paid on autopilot each month!

Viewing Your SDG&E Bill Online

In addition to making payments, you can view PDFs of your current and past SDG&E bills directly through your online account.

To access your bill history:

1. Log in to your account at sdge.com

2. Click on “My Bill”

3. Select the “Statement” tab

4. Pick the billing cycle you want to view

5. Click “PDF” to open the full statement

Viewing bills online lets you monitor your energy usage without having to track down paper statements. You can access bill copies at any time.

Understanding Your SDG&E Bill Charges

When viewing your SDG&E bill online, you’ll notice line items for various charges and fees. Here are some of the most common:

• Electric Delivery – Covers the costs of maintaining infrastructure like power lines, poles, transformers and substations. This charge is based on the amount of electricity used.

• Electric Generation – Pays for the actual cost of generating the electricity you use. This varies based on your pricing plan.

• Gas Transportation – Covers safely transporting natural gas through miles of pipeline to your home. Based on the amount of gas used.

• Public Purpose Programs – Funds state-mandated programs for energy efficiency, low income assistance, and renewable energy development. This fee is a percentage of your total electricity charges.

Take some time to understand what all the charges on your bill mean. Contact SDG&E customer support if you have any questions.

Getting SDG&E Bill Assistance

If you are ever unable to pay your electric and gas bill in full, SDG&E offers several assistance programs and payment plans:

• Payment arrangements – Get an extension or pay in installments over time.

• CARE Discount – Low income customers can get 30-35% off their bill.

• FERA – Provides a monthly discount if your electric bill exceeds a certain percentage of household income.

• LIHEAP – One-time payment assistance for customers in need.

Explore all the bill help options on sdge.com or speak to an SDG&E agent to find a solution that fits your financial situation. Small steps can help you avoid service disruptions.

Pay SDG&E Bills 24/7 Online

Taking advantage of the convenient online account tools makes monitoring your energy use and costs quick and easy. In just minutes, you can securely view statements, enroll in autopay, and process electric and gas payments from your computer or mobile device.

Paying online gives you more flexibility and control over your utility bills. If any questions come up along the way, SDG&E’s customer service team is ready and available to help get them answered.