How to Pay Your Duck River Electric Bill

Duck River Electric Membership Corporation (DREMC) provides reliable electric service to homes and businesses across parts of Tennessee. As a DREMC customer, you have many ways to pay your electric bill conveniently and securely. This article outlines the various payment options available.

Pay Online

The fastest and easiest way to pay your DREMC electric bill is online through their website. You can pay as a one-time guest, or sign up for an online account to access additional features.

To pay online:

1. Go to dremc.com and click “Pay Bill”

2. Choose “Pay as Guest” or login to your account

3. Enter your DREMC account number and 4-digit PIN

4. Select your payment amount and submit

5. Enter your payment details

6. Review and submit

Online payments are processed instantly, so you can mark your electric bill off your to-do list in just minutes.

Benefits of Paying Online

• Fast and simple – takes just minutes
• Secure encrypted transactions
• View payment history
• Setup recurring payments
• Paperless eBilling
• Manage notifications

Paying at dremc.com lets you take care of your electric bill 24/7 without leaving home.

DREMC Mobile App

In addition to the website, DREMC offers a free mobile app so you can pay bills and manage your account from your smartphone or tablet.

You can use the app to:

• Pay your bill immediately
• Monitor electric usage
• Report outages
• Access billing history
• Update account information
• And more

Paying Through the App

Paying through DREMC’s mobile app only takes a few taps:

1. Download the app and login
2. Select “Pay My Bill”
3. Enter payment amount
4. Choose payment method
5. Review details and submit

So quick and easy! Download the app for convenient access on the go.

Pay by Phone

Call DREMC at 931-684-4621 to make electric bill payments by phone using their automated payment system.

To pay by phone:

1. Call 931-684-4621

2. Select “Bill Payment” option

3. Enter your 10-digit DREMC account number

4. Follow prompts to provide payment info

5. Receive a confirmation number

Phone payments let you take care of your electric bill without leaving home. The automated system is available 24/7 for your convenience.

Pay by Mail

Mail a check or money order using the return envelope provided with your monthly DREMC bill.

To pay by mail:

• Make check payable to Duck River Electric Membership Corp

• Send payment to:

Duck River Electric PO Box 180Shelbyville, TN 37162

• Include your member number on the check

• Allow 5+ days for delivery before due date

• Do not mail cash

This traditional payment method still works if you prefer mailing payments. Just remember to account for mail time.

Authorized Payment Locations

In addition to DREMC’s options, you can pay your electric bill in person at authorized pay agents like:

• FirstBank locations
• Select Walmart stores
• Some Food Lion locations
• Ocoee Regional Credit Union
• Community Trust Bank

Visit dremc.com to find pay agents near you. Most accept cash, check, credit/debit cards. Payments process electronically for fast posting to your DREMC account.

DREMC Area Offices

You can also pay your electric bill in person at any of DREMC’s local offices:

• Shelbyville
• Lewisburg
• Lynchburg
• Manchester
• Chapel Hill
• Columbia
• Sewanee
• Decherd

Find addresses and hours on DREMC’s website. Offices accept cash, check, money order, and debit/credit card payments.

Budget Billing

For consistent electric bills, DREMC offers Budget Billing to even out payments over 12 months. This makes bills predictable so you can better budget each month.

With Budget Billing:

• Your bill is based on a 12-month average
• Prevents seasonal spikes in electric costs
• Get refund or owe balance at year end
• Must have 12 months of billing history

Call DREMC to learn more about enrolling in Budget Billing to flatten seasonal electric bill fluctuations.

Prepay Electric Service

DREMC’s PowerUp Prepay program lets you prepay for electricity instead of getting a monthly bill.

With Prepay:

• Add money to your account balance
• Draw from that balance daily as you use electricity
• Get notifications when balance is low
• Avoid deposits and late fees

Prepay puts you in control of your electricity costs, with no surprise bills at the end of the month. Learn more about PowerUp Prepay at dremc.com.

Payment Arrangements

If you’re struggling to pay your bill, DREMC may be able to set up a payment plan or arrangement. This allows you to pay the past due balance in installments over time.

Payment plans can help avoid disconnection of service. Call DREMC to discuss options if you are unable to pay the full amount due.

Energy Assistance Programs

Payment assistance may be available for qualifying households through programs like:

• LIHEAP – Helps cover heating and cooling costs
• Project Help – Emergency bill payment assistance
• THDA Emergency Repair Program – For furnace/AC repairs

Please contact DREMC to learn more about eligibility and applying for bill help if needed.

AutoPay

For maximum convenience, enroll in AutoPay to have your monthly electric bill paid automatically on its due date.

With AutoPay:

• Choose your payment method
• Bills get paid on time
• Avoid late fees
• One less thing to remember

Set it and forget it! Sign up for AutoPay through your DREMC online account for ease of mind.

Account Management Tools

Take control of your electric account through DREMC’s online portal:

• Monitor daily electric usage
• Set usage thresholds
• View billing history
• Paperless eBilling
• Manage notifications

These features help you track energy costs, detect issues early, and make informed usage decisions. Access through your online DREMC account.

Solar Power Net Metering

For customers with solar panels, DREMC offers net metering:

• Get credit for excess power generated
• Credit rolls over month-to-month
• Annual true-up reconciliation
• Credits help offset night/winter usage

This helps DREMC solar customers get the most value from their investment in renewable energy.

New Service Fee

When starting electric service with DREMC, a $20 membership fee applies. This fee will appear on your first electric bill.

The new service fee can be paid:

• Online
• By phone
• At DREMC offices
• Through authorized payment locations

Pay promptly to avoid any delay activating your new electric service.

Late Payment Fees

DREMC bills are due by the 20th of each month. Late payments incur a 5% penalty fee applied monthly to past due balances.

Avoid late fees by:

• Paying by the due date
• Enrolling in AutoPay
• Scheduling payments in advance

On-time payments help maintain your good standing with DREMC.

Disconnection Policy

Accounts past due by 30+ days risk disconnection of electric service. DREMC will provide advance disconnection notices.

To avoid disconnection:

• Pay past due balance in full
• Set up an approved payment arrangement
• Apply for energy assistance if eligible

Contact DREMC immediately if you anticipate any difficulty paying your bill on time.