Having reliable, affordable electric service is something many homeowners take for granted when they flip a switch But behind the scenes, electric cooperatives like Peoples Energy Cooperative work hard to keep the lights on and offer payment options that fit members’ needs
Headquartered in Oronoco, Minnesota, Peoples Energy Cooperative is a not-for-profit electric utility owned by the members it serves across four counties. The co-op strives to make paying your monthly electric bill as quick and easy as possible.
This article will explain the billing process payment methods account management tools, assistance programs, and energy efficiency incentives Peoples Energy Cooperative offers related to electric service.
Understanding Your Electric Bill
As a Peoples Energy Cooperative member, you receive a monthly electric bill if you have an active account. Meters are read around the 28th of each month, and bills are sent reflecting kWh usage along with a fixed monthly service charge and any applicable taxes or adjustments
Due dates are typically around the 20th of each month. Late fees apply if payment is received after the due date. Review your bill carefully each month and contact member services with any questions.
Ways to Pay Your Electric Bill
Peoples Energy Cooperative offers multiple payment options to provide flexibility:
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Online – Pay via SmartHub using bank account or credit/debit card.
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Phone – Call toll-free 24/7 automated pay-by-phone system.
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Auto Pay – Sign up for monthly bank or card withdrawals.
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Mail – Send check or money order to the co-op PO box.
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In Person – Pay by cash, check, or card at the co-op office.
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Drop Box – Use the 24/7 drop box at the office.
Choose the most convenient method for you each month. Online and phone payments post immediately to avoid late fees.
Account Management with SmartHub
Managing your electric account is easy with SmartHub access. You can:
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Monitor daily energy use.
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View billing history.
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Make payments.
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Set up recurring payments.
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Report outages.
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Contact member services.
Access SmartHub online or via mobile app for 24/7 account control.
Assistance Programs for Qualified Members
Peoples Energy Cooperative partners with local assistance agencies for members struggling to pay their electric bill. Programs include:
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Energy assistance grants for lower-income households.
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Deferred payment plans so you can pay past-due balances over time.
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Low-income weatherization assistance.
Please contact us if you are having difficulty paying your bill so we can go over programs that you may qualify for. Disconnecting service is always a last resort.
Energy Efficiency Programs
Using energy wisely saves you money while helping the environment. Peoples Energy Cooperative provides:
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Rebates on LED bulbs, appliances, electric vehicles, and more.
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Home energy audits to identify efficiency opportunities.
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Tips to reduce energy consumption.
Little changes add up! Our team is here to help members use energy efficiently to save on electric costs. Let us know if you have any questions.
We know electricity is an essential service for members’ homes and businesses. Peoples Energy Cooperative strives to provide exceptional service and value as a locally owned electric cooperative. Please reach out with any questions about your electric bill, payment options, or other service needs.
