Paying your water bill on time each month is an important responsibility as a resident of Bloomington IL. The city and surrounding water districts offer several convenient payment options to fit every schedule and preference. This guide will walk through the various ways to pay your water bill in Bloomington.
City of Bloomington Water Bills
If you live within the City of Bloomington limits, your water service comes from the City Utilities department. Here’s how to pay a City of Bloomington water bill
Online
The easiest way is through the City of Bloomington website, You can set up an online account to
- View your current balance
- Check past water usage
- Make one-time payments
- Set up recurring auto-pay
Log in anytime to pay by credit/debit card or electronic check.
By Phone
Call 309-434-2260 to pay your Bloomington water bill over the phone using a credit/debit card or electronic check. You’ll need your account number handy.
Send checks or money orders made payable to “City of Bloomington Utilities” to:
City of Bloomington Utilities
P.O. Box 801
Bloomington, IL 61702
Please include your payment stub or write your account number on the payment.
Drop Boxes
The City has convenient drop boxes to deposit your payments at:
- Bloomington City Hall
- Fire Station #2 on Morris Ave
- The Public Works building on Kerrick Rd
In Person
You can pay in cash, check, money order, or credit/debit card at the Utilities department in City Hall at 109 E. Olive St.
Bloomington Township Water Bills
Residents outside the Bloomington city limits receive water service through the Bloomington Township Public Water District. Here are the payment options:
Online
Pay through the “Pay Your Bill Now” link on their website. You’ll need to enter your account number and can pay by credit/debit card.
Send checks or money orders made payable to “Bloomington Township Public Water District” to:
P.O. Box 1291
Bloomington, IL 61702
Include your payment stub.
Auto Draft
Sign up to have your payments automatically drafted from your bank account each month. Download the ACH form on their website and submit with a voided check.
In Person
Visit the BTPWD office at 1717 R.T. Dunn Dr Suite C and pay with cash, check, or money order.
Payment Due Dates
Water bills are issued monthly. Pay attention to the due date on your statement to avoid late fees:
- City of Bloomington bills are due 21 days after the bill date.
- BTPWD bills are due by the 15th of each month.
Sign up for paperless billing and auto-pay to ensure you never miss a due date. Reach out to your provider if you need to make payment arrangements. Keeping your water account current is important!
Getting Assistance with Water Bills
If you are struggling financially and unable to pay your water bill, assistance programs are available in Bloomington, including:
Bill Payment Assistance
The City and BTPWD offer one-time bill payment assistance for residents facing hardship. Contact your provider to apply.
Low Income Discounts
Reduced rates are available for low-income seniors, disabled, and families through the state’s Low Income Household Water Assistance Program (LIHWAP). Apply through your local community action program.
Payment Plans
Make arrangements with the City or BTPWD for a monthly payment plan to pay your outstanding balance over time.
Don’t let an overdue water bill pile up. Reach out as soon as possible to enroll in an assistance program or payment plan. Working together, we can ensure all Bloomington families have access to essential water services.
What Happens If I Don’t Pay My Water Bill?
Neglecting your water bill can lead to serious consequences, including:
-
Late fees – A 10% penalty fee is added to overdue City of Bloomington bills. BTPWD charges a 1.5% late fee. These recurring fees add up quickly.
-
Water shut-off – If your balance goes unpaid for too long, your water service will eventually be disconnected, as early as 60 days past due.
-
Collections – Past due accounts are referred to a collection agency, damaging your credit score. You’ll be responsible for paying the overdue amount plus collection fees.
-
Liens – Unpaid balances can result in a lien being placed on your property until you settle the debt. This also damages your credit.
-
Reconnection fees – If your water is shut off, you must pay a fee of $30-50 to have it turned back on once the overdue balance is paid.
Avoid these negative consequences by paying your water bill promptly each month. Contact your provider right away if you are struggling to pay. They can explain options for assistance, payment plans, or alternative solutions. Don’t wait until it’s too late!
Can I Dispute My Water Bill?
If you believe your water bill contains an error, you have the right to dispute the charges and request an investigation. Here is the process:
Review the bill – Identify the specific charges you are disputing. Typical errors include meter reading mistakes, incorrect billing dates, or unwarranted late fees.
Contact your provider – Call or email your water company (City or BTPWD) to explain the disputed charges. Provide them details on why you believe it is an error.
Submit dispute form – Both providers have an official dispute form to submit your request for investigation. Include copies of the bill and supporting documents.
Meter re-read – The utility will first re-check the meter reading that the charges are based on. You can request to be present for this.
Further investigation – If the meter re-read doesn’t resolve the dispute, they will perform additional research into your charges and billing history.
Resolution – If the investigation finds the bill was in error, you will receive a corrected invoice or account credit. If it is found to be accurate, the charges will stand.
The City and BTPWD take billing errors seriously and will work with you to resolve a disputed bill. Submit your dispute promptly and pay any undisputed portion on time to avoid late fees.
How Can I Reduce My Water Bill?
High water bills are no fun. Here are some tips to lower your monthly water usage and charges:
Check for leaks – Dripping faucets and running toilets can use hundreds of gallons unnoticed. Conduct regular leak checks.
Install efficient fixtures – New low-flow showerheads, faucet aerators, and toilets can significantly cut water usage. Apply for the City’s conservation rebate program.
Run full loads – Only run dishwasher and washing machine when fully loaded. Adjust water levels to match load size.
Shorten showers – Limit showers to 5 minutes or less. Turn off water when soaping up or shaving.
Upgrade appliances – Energy efficient models use less water. Look for ENERGY STAR certified products.
Water plants strategically – Water in early morning or evening to reduce evaporation. Use drip irrigation for maximum efficiency.
Check your habits – Identify unnecessary water use like hosing driveways, long showers, or tap water tooth brushing. Develop more efficient habits.
With some simple every day changes, you can reduce your water consumption and enjoy lower bills! Contact the City’s conservation department for more ways to save.
Does Bloomington Offer Paperless Billing?
Going paperless is a great way to simplify bill paying and reduce environmental impact. Both the City of Bloomington and Bloomington Township PWD allow customers to enroll in paperless billing.
City of Bloomington
On your online account, check the box for “Paperless billing” under Profile to opt-out of mailed paper bills.
You’ll receive an email each month when your new bill is ready to view and pay online through your account dashboard.
Bloomington Township PWD
Contact BTPWD customer service to switch your account to paperless billing.
Your monthly bill will then be emailed to you, allowing you to pay conveniently online without a mailed invoice.
Benefits
Paperless billing offers many advantages:
- Access your bill instantly online 24/7
- Receive bill reminders directly via email
- Avoid late payments due to mail delays
- Reduce paper waste and environmental impact
- Keep billing and payment details secure digitally
Go paperless today for a streamlined billing experience! Pay close attention when email notifications arrive each month so you don’t miss the due date.
Staying current on your water bill is an essential responsibility as a Bloomington resident. Pay online, by mail, phone, or in person using the options provided by
Pay your Peel water bill online; anywhere, anytime
FAQ
How much is a water bill in Bloomington, IL?
Rates for using water will start on May 1, 2024. Rates are per 100 cubic feet inside the city and outside the city. The first 2,300 cubic feet per month cost $5. 33$12. 04Next 11,700 cubic feet per month$5. 14$11. 78Next 486,000 cubic feet per month$4. 54$10. 30.
What is the phone number for the city of Bloomington Illinois?
Call the City of Bloomington at (309) 434-2210 during regular business hours, Monday through Friday from 8 a. m. to 5:00 p. m.
How do you pay a water bill in BC?
Pay online through your bank, it’s the quickest and easiest way. You can also pay at an ATM or dropping off a cheque. There are several different ways to pay your utility bill.
How do I pay my water bill in St. Louis?
Payment for water-refuse services is due 15 days after the billing date. You can pay your water and refuse bill in person at a number of locations, by mail, over the phone, over the internet at payitstlouis.com, or by direct deposit from a checking or savings account. com [payitstlouis. com].
How do I pay my Bloomington Township public water district Bill?
Bloomington Township Public Water District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs. If paying Online just click the green “Pay Your Bill Now” button and follow the prompts. BTPWD accepts credit/debit card payments through our web payment portal.
How do I pay my bills online in Bloomington?
The City of Bloomington provides residents a fast, easy, and safe way to conveniently pay bills online. Payment methods include: Visa, MasterCard, Discover, and Electronic Check (Direct Debit / ACH). Please have your new 12-digit account number ready when you go to the online billing portal. Click here for more information on how to register.
How do I make a payment to city of Bloomington?
Call (855) 745-1011 from a landline or a cell phone to use our secure automated system to make a payment. Options for Spanish speaking residents are available. If you pay your bill by mail, include the bill stub and a check made out to City of Bloomington in the envelope that came with it. The mailing address is:
What does the Bloomington Water Department do?
A volunteer-run group that helps people protect and preserve soil, water, and other natural resources. They also offer professional advice and options to landowners to safeguard their investments and sell native seeds and pollinator habitat. Looking for Bloomington Water Department billing, payments & services?.
Where can I send a bill to Bloomington?
Customers can use the 24-hour drive-up drop box on the southeast corner of Washington St. as their mailing address. and East St. When you drop off your payment, you should use the envelope that came with your bill and include both the bill stub and a check made out to the City of Bloomington.
Does Bloomington have a water supply problem?
At the site, test holes have been drilled, and this year the City is trying to buy land for the development of a well field that can provide about 5 million gallons of groundwater to supplement the City’s surface water sources. The water supply challenges of the City of Bloomington, Illinois (City) are typical of many communities.
