How To Pay Your Utility Bill in Corpus Christi

Paying your utility bill to the City of Corpus Christi is an important responsibility for residents and businesses. The city offers multiple convenient payment options to fit different needs and preferences. This article provides a comprehensive guide on how to pay your Corpus Christi utility bill.

Online Payment

The easiest way for most people to pay their utility bill is through the city’s online payment portal You can pay with all major credit cards or with an e-check from your bank account,

To pay online, go to the city’s utility billing website and click on “Pay Online.” You will need your 10-digit utility account number and the amount due. The online portal is fast, secure, and available 24/7. You can also set up automatic payments to have your bill paid directly each month.

Pay By Phone

If you prefer to pay over the phone, call the city’s payment line at (361) 885-0751. You can pay with a debit or credit card. Have your utility account number and payment amount ready when you call.

Payments by phone are processed immediately. This is a good option if you need to make a last-minute payment to avoid late fees. Phone payments can be made 24 hours a day.

Pay In Person

You can pay your utility bill in person at Corpus Christi City Hall located at 1201 Leopard St. Payments are accepted on the first floor. Cash, check, money order, and credit/debit cards are accepted.

City Hall is open Monday-Friday from 8am-5pm, except on city holidays. Paying in person ensures your payment is processed right away. Just be sure to allow enough time before the due date in case there is a wait.

Pay at H-E-B

A very popular option is to pay at any H-E-B store in Corpus Christi. Payments must be made in cash, with a debit or credit card – no checks. You will need to provide your 10-digit account number and amount due.

Payments made at H-E-B before 10pm will be processed that night. Payments after 10pm will process the next business day. This is a great way to pay if you frequently shop at H-E-B.

Pay by Mail

You can mail your utility bill payment to the city’s payment processing center. Use the return envelope provided with your bill. Payments must be received before the due date to avoid late fees.

The city recommends allowing 7-10 days for your mailed payment to be received and processed. Pay by mail if you prefer not to pay online or make electronic payments.

Sign Up for AutoPay

For the most convenience, sign up for auto-pay so your bill is paid automatically each month. This ensures you never miss a payment or incur late fees.

With auto-pay, the city will deduct your bill amount on the due date from your chosen bank account or credit card. Log in to your account on the utility billing website to enroll.

Avoid Late Fees

Be sure to pay your utility bill by the due date printed on your statement. A 10% late fee will be charged if payment is not received on time. Late fees quickly add up, so take advantage of the many ways to pay on time.

If you need help paying your bill, call 311 to ask about payment assistance programs or payment arrangements. Act quickly if you anticipate having difficulty paying on time.

Change or Stop Service

If you need to start, stop, or transfer utility service, you can easily do so through the city’s website. Click “Start, Stop or Transfer Service” and fill out the online form with your account details and service address.

Requests received by 12pm Monday-Friday will be processed the same day. Starting or stopping service early helps avoid paying for unused service.

Paying your City of Corpus Christi utility bill is fast and easy through the multiple payment options. Pay online, by phone, in person, at H-E-B, or by mail to choose the method that works best for you. Sign up for auto-pay or carefully track due dates to avoid late fees.