Ace Your Essendant Interview: The Top 15 Questions and How to Answer Them

Landing a job at Essendant, one of the nation’s leading wholesale distributors, is no easy feat. With its extensive network, innovative solutions and emphasis on customer experience, Essendant only hires the best of the best.

If you have an interview scheduled with this supply chain giant, proper preparation is key. In this article, I’ll share the top 15 most commonly asked Essendant interview questions based on research of actual past interviews. I’ll also provide tips and sample responses to help you craft winning answers.

Whether you’re interviewing for a warehouse, operations, sales or corporate role, being ready to impress your interviewers and highlight your qualifications is vital to securing a position at this highly reputable company. Let’s dive right in!

1. How Do You Handle Rapid Changes in Logistics Processes?

Supply chain agility and adaptability are must-haves in the logistics industry Essendant needs people who can keep operations running smoothly when the unexpected happens.

With this question interviewers want to see that you can adjust quickly when processes or systems are disrupted. Emphasize your problem-solving skills communication abilities and commitment to minimizing customer impact.

For example, you could say:

“When our primary carrier underwent major fleet changes, I immediately reached out to our regional partners to set up alternative transportation. I kept the team updated so we could reroute shipments seamlessly. I also informed customers of potential delays, offering solutions to maintain satisfaction. This proactive approach let us meet delivery targets during the transition.”

2. How Would You Prioritize Multiple Customer Issues Simultaneously?

Providing top-notch customer service is a trademark of Essendant’s operations. Interviewers will look for candidates who can juggle multiple issues calmly while keeping customers happy.

In your response, describe how you would assess each situation to determine the most mission-critical problems. Discuss how you would leverage your team’s talents to resolve issues efficiently. Emphasize your commitment to frequent, transparent communication with customers throughout the process.

For example:

“I would evaluate the type and scale of each issue to create a triage system. I would delegate tasks to team members based on their strengths while keeping customers updated regularly. By taking a systematic approach, we could restore order operations quickly while making customers feel valued.”

3. How Do You Maintain Accuracy in High Volume Order Picking?

Error-free order fulfillment is vital for Essendant’s reputation. For this question, discuss your strategies for meticulous order checking and quality control even when processing high volumes.

Mention specific techniques like barcode scanning, organized batch picking, double checks, and clean workspace practices. Underscore your embrace of new technologies and continuous improvement mindset.

For example:

“I use barcode scanners integrated with inventory systems to ensure each picked item matches the order exactly. I also implement quality checks like re-counting orders before packaging. Keeping a clean, uncluttered workspace helps prevent mistakes as well. I stay on top of new best practices to make our procedures more accurate over time.”

4. How Would You Optimize Warehouse Space Utilization?

Maximizing warehouse space is essential for efficient operations and profitability. For this question, interviewers want to understand your analytical abilities and knowledge of layout optimization principles.

Discuss proven approaches you’ve used before, such as reconfiguring racking, employing vertical space, streamlining inventory through cross-docking, and leveraging warehouse management systems. Use metrics to showcase the benefits of your initiatives.

For example:

“In a past role, I increased pallet density in the racks by 25% by adjusting their height settings. I also reduced unnecessary inventory buildup by implementing just-in-time practices in our busiest zones. As a result, we regained the capacity to handle 12% more orders per day within our existing footprint.”

5. How Do You Forecast Budget Needs Through Financial Data Analysis?

Essendant prides itself on fiscal responsibility and leveraging data to make informed decisions. Your response should demonstrate your financial acumen and ability to provide actionable projections.

Discuss how you analyze past spending patterns and cost drivers. Explain how you create models to predict future budget needs based on upcoming initiatives and market conditions. Underscore the importance of collaborating with department heads for accurate forecasts.

For example:

“I start by assessing historical data to reveal spending trends. I work to understand factors that trigger costs in each department. Using analytical tools, I run what-if scenarios based on potential strategic projects or economic shifts. Collaborating with department heads ensures the projections match operational realities.”

6. Share a Cost-Saving Initiative You Executed in a Supply Chain Environment.

The distribution industry requires constant analysis of spending to maintain competitive pricing. With this question, interviewers want to understand your mindset around reducing expenses and improving processes.

Walk through a specific cost-saving project you spearheaded from assessment to implementation. Quantify the impact in dollars saved and discuss long term benefits like improved sustainability. This showcases your strategic thinking and leadership abilities.

For example:

“By analyzing transportation data, I found we could consolidate shipments and optimize routes to reduce costs. I presented a plan to implement a Transportation Management System that facilitated these improvements. This led to a 15% transport savings within six months and more sustainable distribution practices.”

7. How Do You Prioritize Safety When Operating Machinery in a Busy Warehouse?

Safety is paramount in industrial environments, so this question gauges your knowledge of protocols. Demonstrate your commitment to safe operating procedures and situational awareness even when under pressure.

Emphasize compliance with OSHA standards, training requirements, equipment inspections, and PPE usage. Discuss your clear communication practices and adherence to load limits and speed regulations. Convey that safety ultimately enables greater productivity.

For example:

“I follow all equipment certification and PPE requirements. Before any operation, I perform thorough checks and communicate clearly with colleagues during transport. I never compromise on safety shortcuts, because well-trained, compliant operators are essential for efficient warehouse functioning over the long-term.”

8. Share an Example of How You Supported Team Morale During Peak Periods

Heavy workloads can take a toll on engagement and performance. With this question, interviewers evaluate your people skills and understanding of morale drivers.

Discuss how you provided encouragement, implemented celebrations or team-building activities, and fostered open communication channels. Share positive feedback or statistics demonstrating your ability to boost morale when it matters most.

For example:

“When the team was under immense pressure recently, I scheduled regular breaks for activities like trivia contests to alleviate stress. I also organized token rewards for milestone achievements. These initiatives,

Become a Customer

If you want to buy things and become a wholesale customer, click on the “Get Started” link and fill out the form. Choose “I’d like to buy products for my resale business” from the “How can we help you?” drop-down menu. Our customer care team will review your information and be in touch within 72 hours.

Essendant only sells to active customers. All accounts have consistent monthly minimums that need to be met for the account to remain active. Occasional bulk purchases or one-time buys do not satisfy that requirement.

Essendant only provides customer-specific pricing and quotes to active customers. If you’re interested in an account, click on the Get Started link and fill out the form. Click on “I’d like to buy items for my resale business” in the “How can we help you?” drop-down menu.

To view our current offerings, visit

You should receive a response from us within 72 business hours. If you have not heard from us, please check your spam or junk folder.

Please allow 72 business hours for us to send you a formal account application if you are approved. We can usually get final credit approval and an account set up within a few days if the formal application is sent back with full and correct information. Any missing or incorrect information will delay the process.

All requests to reactivate prior accounts are treated as new account requests. Please click on the “Get Started” link and fill out the form if you want to buy from us again. Click on “I’d like to buy items for my resale business” in the “How can we help you?” drop-down menu.

To become a customer, click on the “Get Started” link and fill out the form. Click on “I’d like to buy items for my resale business” in the “How can we help you?” drop-down menu. Essendant only sells to active customers who are resellers. All accounts have consistent monthly minimums that need to be met for the account to remain active.

If you sent in the form and got a denial email, it means that your company does not meet the requirements to become a wholesale distribution reseller right now. Essendant wants to work with resellers that can make a certain number of purchases each year, have a valid resale certificate, ship within the US, and place orders online. Accounts that don’t meet the minimum volume will be closed within six months.

Fulfillment Services – 3PL/fulfilment services in which Essendant will be my shipper/storage provider

A third-party logistics (3PL) fulfillment service that delivers goods directly to consumers, businesses, and other brands that need help with logistics, storage, and fulfillment We have a national fulfillment strategy with 30 strategically located and integrated distribution centers. To find out more about our fulfillment solutions, click here.

Yes. Merchant business must have a monthly average of 3,000 units shipped to be considered for Essendant Fulfilment Services.

We require that you, the merchant, maintain ownership of goods throughout the entire process. This is known as the consigned inventory model. You – not Essendant – will own the end-user relationship. Essendant picks, packs and delivers on your behalf.

Pricing is based on activities performed for the merchant. Some examples include but are not limited to:

  • Inbound/receiving of your goods
  • Storage of goods
  • Picking and packaging of your goods
  • Shipping of your goods

Yes. We can meet your growing needs by connecting to a number of eCommerce and Enterprise Resource Planning (ERP) systems. We can also make integrations more specific to your needs.

How to Answer Behavioral Interview Questions Sample Answers


Does Essendant drug test?

Urine drug test before you’re even a candidate up for hire. I do warn, they do random drug tests based on suspicion and if you get hurt on the job, or something happens while using machinery. people have been fired for being drunk on the job/ getting caught smoking on camera. Drug screening through EmurgentCare.

Why should we hire you?

A: When answering, focus on your relevant skills, experience, and achievements that make you the best fit for the role.You should hire me because I am a hard worker who wants to help your company succeed. I have the skills and experience needed for the job, and I am eager to learn and grow with your team .

What is common technical interview questions?

Frequently asked questions What are the top technical interview questions? The top questions often include those about programming languages, troubleshooting, debugging, and past experiences in implementing IT solutions.

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