Getting hired at a great company like Encore Global is an exciting opportunity. But before you can land your dream job, you need to ace the interview. And to do that, you need to be prepared for the types of questions you might face.
In this article we’ll look at the top 20 most common Encore Global interview questions. Knowing what to expect and being ready with strong answers can help you feel confident and maximize your chances of success on interview day.
About Encore Global
Let’s start with some background on Encore Global. As one of the leaders in event production and management, Encore has established a reputation for innovation and excellence. They provide services like audio-visual solutions staging, lighting and creative technology to transform events into unforgettable experiences.
Encore services major corporate clients, associations, and organizations around the world. Some of their recent high-profile events include Fashion Week in New York, the Pan American Games in Toronto, and electronics trade shows in Las Vegas.
With such an impressive portfolio, it’s clear that Encore only hires the best talent. Competition is stiff, and the interviewers will be assessing not just your technical abilities but also soft skills like communication, problem-solving, and adaptability.
Overview of the Hiring Process
The Encore Global hiring process typically involves:
- Initial phone screening
- One or two in-person interviews
- Possible technical assessment
The in-person interviews aim to evaluate both your technical expertise and cultural fit. Encore values team players with a passion for event production, so interviewers will look for people skills alongside your qualifications.
While each role is different, some common skills assessed include:
- Project management abilities
- Technical knowledge
- Communication and collaboration skills
- Problem-solving
- Ability to handle pressure
throughout the process, Encore recruiters emphasize the importance of preparation. Understand the company, research the role, and practice your interview technique. This shows motivation and aligns with Encore’s culture of excellence.
Now let’s get into the specific questions.
The 20 Most Common Encore Global Interview Questions
Here are the top 20 questions to expect and how to prepare winning answers:
1. Why do you want to work for Encore Global?
This question tests your knowledge about the company. Show that you’ve researched Encore and highlight specific things that appeal to you, like:
- Their excellence in event production
- Diverse client portfolio
- Opportunities for innovation
- Work culture and values
Align your strengths to the role requirements, emphasizing your passion for events. Demonstrate enthusiasm for contributing your skills and enrich the company’s continued success.
2. What experience do you have in event production?
Use real examples to demonstrate your proficiency. Share key details like:
- Types of events worked on
- Specific tasks handled (e.g. AV, lighting)
- Technology/equipment used
- Size of events
- Challenges overcome
Quantify your accomplishments if possible. Focus on showcasing skills that align with the target role.
3. How do you handle last-minute changes during an event?
Stress your adaptability and problem-solving skills. Share an example of a time you quickly adjusted to changes without disrupting the event. Emphasize:
- Swift evaluation of impact
- Clear communication
- Ability to reprioritize and reallocate resources
- Composure under pressure
Reassure them you can maintain exceptional client service despite surprises.
4. Tell us about a time you had to manage competing priorities. How did you handle it?
Using the STAR method, detail a specific scenario where you successfully managed multiple priorities with a strategy like:
- Identifying the key objectives
- Systematically prioritizing the tasks
- Creating timeline/checklist
- Focusing on most critical tasks first
- Open and frequent communication with stakeholders
- Asking for support as needed
- Continuous re-evaluation
Emphasize your organizational skills and flexibility. Share the positive results achieved.
5. Describe your approach to problem-solving.
Your process should demonstrate analytical abilities, methodical thinking, and sound judgement. For example:
- Gather all pertinent information
- Identify root cause through analysis
- Brainstorm potential solutions
- Evaluate options based on factors like resources/constraints
- Test solutions and refine as needed
- Implement optimal solution
- Assess outcome and identify lessons learned
Align your approach with the role through industry-specific examples.
6. Tell me about a time you resolved a technical issue during an event. What was the outcome?
Share a specific example that highlights your technical expertise, critical thinking, and grace under pressure. Discuss:
- The technical issue faced
- Troubleshooting process
- Creative solution devised
- Result for client/event
- Lessons you took away
Demonstrate how you remain calm and focused on client satisfaction despite challenges.
7. How would you handle an unhappy client or stakeholder?
Prove you can apply empathy and maintain composure. Share your process:
- Active listening to understand their perspective
- Expressing empathy for their frustration
- Clarifying the issue and your understanding of expectations
- Presenting potential solutions
- Managing expectations transparently
- Following up to ensure issue resolution
Reassure them you will represent Encore professionally in all client interactions.
8. Why do you want to leave your current job?
If currently employed, explain your motivations positively. You could share:
- Wanting greater challenges or growth opportunities
- Hoping to utilize a specific skillset
- Being drawn to Encore’s culture or client portfolio
- Looking to expand your experience in event production
Avoid badmouthing your current employer. If in between jobs, discuss what you’ve gained from your break and why you feel ready to take on a new role now.
9. How would you improve our events/services?
This assesses your industry/market knowledge and innovative thinking. Thoroughly research Encore’s services before the interview. Then, share 1-2 feasible improvements, such as:
- Leveraging a specific new technology
- Process automation to increase efficiency
- Data analytics enhancements
- Expanded staff training on latest best practices
Tie your ideas directly to tangible business impact and event success.
10. What are your strengths and weaknesses?
Highlight 2-3 relevant strengths aligned to the role, providing specific examples. When discussing weaknesses, share areas you’ve improved on rather than flaws. For example:
-
Strength: Event Planning – I revamped our event schedule to optimize logistics and improve attendee satisfaction by 15%.
-
Weakness: Public Speaking – I struggled with nerves earlier in my career but have since become very comfortable presenting to large groups after volunteering to speak at several industry conferences.
Stay positive – share lessons learned and growth.
11. How do you stay up-to-date on event production trends and technologies?
To demonstrate passion for your field, highlight the continuous learning strategies you practice:
- Reading industry publications and blogs
- Attending webinars and conferences
- Participating in associations and peer groups
- Following key thought leaders on social media
- Taking specialized training courses
Emphasize being proactive in skill development and sharing knowledge with your team.
12. Tell me about a time you had to motivate your team during a stressful project. How did you handle it?
Share a real example that conveys your leadership skills. Discuss:
- The challenging scenario
- Strategies used to motivate, like setting clear goals, frequent check-ins, highlighting progress
- Helping team through obstacles
- Praise/recognition for wins
- Outcome achieved
Emphasize interpersonal skills and commitment to bringing out the best in your team, even under duress.
13. What do you know about our company culture? Why would you be a good fit?
Showcase your cultural research about Encore, such as their:
- Focus on innovation and creativity
- Commitment to excellent client service
- Team-oriented and supportive work environment
- Emphasis on transparency and open communication
Then provide examples of how your own values and workstyle align. Share relevant strengths and past experiences that demonstrate you will thrive in their culture.
14. Describe your ideal supervisor and management style. How would you work with leadership?
While sharing traits of an ideal manager like supportive, communicative, and empowering, focus more on your ability to work flexibly:
- You’re self-motivated yet welcome feedback
- Comfortable working independently or collaboratively
- Consistently meet/exceed expectations
- Ability to adapt your style to align with manager’s needs
- Openly share ideas and concerns
The key is conveying that you’re a star player who works well with any leadership style.
15. Tell me about a time you failed at something. What did you learn from it?
Be honest but don’t choose anything that calls your strengths into question. Share small, early career failure from which you gained valuable lessons
Hirevue or Phone screen
- Depending on the job, the candidate may be asked to do a phone screen, a digital video interview, or both.
- The candidate who is being considered will be asked to meet with the hiring manager in person after the evaluation.
- Candidate is contacted by Hiring Manager for an onsite interview
- Candidate will receive post interview status via email or phone
- Congratulations! You have received a contingent offer with Encore!
- The candidate has been sent for the pre-employment drug test.
- You’re On! Welcome to the Encore Family!
Just enter your username and click on “Forgot Password. ” You will receive your password at the email address we have for your username.
You can apply for multiple jobs; however, you will only be considered/processed for one position at a time. You should carefully read the job descriptions and only apply for jobs that are a good fit for your skills.
We will only consider you for any positions for which you directly apply.
To stay informed on upcoming opportunities, please sign up for job alerts.
When you apply for a position, you’ll receive an e-mail confirmation acknowledging our receipt of your application. Our Recruiters will review candidates to identify those whose qualifications and experiences most closely match the position specifications. Thank you for your patience while we carefully compare each candidate’s background to the experience and skills we’re looking for in a new employee.
Your details will only be seen by Encore Recruiters and the Hiring Manager responsible for the specific position.
APPLY – READY TO MAKE YOUR MOMENT?
- Apply to a posted position.
- Recruiter reviews resume/application.
- The next steps are sent to the qualified candidate by email or phone. e. , to do a Technical Assessment and a digital interview for certain jobs
One minute interview: Jennifer Mendoza, Encore Global
FAQ
Why do you want to work for Encore?
What do they ask in a global entry interview?
How many rounds of interview are there in Quest Global?
