How to Pay Your Water Bill in West Des Moines: A Simple Guide

Paying your water bill in West Des Moines is easy and convenient with the options provided by West Des Moines Water Works. As a West Des Moines resident, it’s important to pay your water bill on time each month to avoid late fees and service interruptions. In this article, I’ll walk you through the different ways you can pay your West Des Moines Water Works bill.

Overview of West Des Moines Water Works

West Des Moines Water Works is the utility provider that supplies water to residents and businesses in West Des Moines Iowa. They service over 80000 customers across the city. As a municipal water utility, their mission is to provide safe, high-quality water at a reasonable cost to the community.

Some key facts about West Des Moines Water Works:

• They pump over 5 billion gallons of water per year from 38 wells across the area. The water is treated at 12 different plants before being distributed.

• Typical residential water usage in West Des Moines is about 4,500-6,500 gallons per month. Rates are $3.55 per 1,000 gallons.

• Bills are issued monthly and are typically due around the 5th of each month. Late fees apply if not paid by the due date.

• In addition to water, they provide services like hydrant flushing, valve exercising, and water quality testing.

Now let’s go over the ways you can pay your West Des Moines Water Works bill.

Paying Your Water Bill by Mail

The most traditional way to pay is by mailing in a check or money order using the payment stub from your water bill. Simply fill out the stub with your account information, enclose your payment, and mail it to:

West Des Moines Water WorksPO. Box 7101West Des Moines, IA 50265

Make sure to mail your payment several days before the due date to ensure it arrives on time. One downside to paying by mail is having to remember to mail it each month. However, it involves no extra fees.

Paying Your Water Bill Online

For fast and secure online payments, you can pay your water bill through the West Des Moines Water Works website. Here are the steps:

1. Go to www.wdmww.com and click on “Pay My Bill”

2. Enter your 10-digit account number and 4-digit PIN number

3. Select whether you want to pay the full balance or a partial payment

4. Enter your payment information and submit

5. Payment will be immediately processed from your bank account or credit/debit card

Online bill pay is quick, easy, and allows you to avoid late fees. You can even set up recurring payments so your bill gets paid automatically each month. The online payment provider does charge a small $1.50 transaction fee per payment.

Paying Your Water Bill by Phone

Calling in a payment over the phone is another fast and simple option. To pay by phone:

1. Call West Des Moines Water Works at 515-222-3460

2. Select option 2 for the billing department

3. Enter your 10-digit account number and 4-digit PIN

4. Choose to pay current balance or make a partial payment

5. Provide your credit/debit card information to the representative

6. Payment will be immediately processed

This method is ideal if you prefer talking to someone directly when making payments. There is a $3.00 fee for using the automated phone payment system.

Paying Your Water Bill in Person

You can also pay your water bill in person at the West Des Moines Water Works office located at 1505 Railroad Avenue in West Des Moines. Their office hours are Monday-Friday from 8:00am-4:30pm. To pay in person:

• Bring your water bill or know your 10-digit account number

• Have your payment ready (cash, check, money order, or credit/debit card)

• Get a receipt as proof of payment

• Payments made in person must be during regular business hours before the due date

Paying in person ensures your payment is received on time. This is a good option if you’ve had late payments in the past. The only downside is having to visit the office during business hours.

Setting Up Automatic Bill Pay with Your Bank

For utmost convenience, you can enroll in automatic bill pay through your bank. This allows your water bill payment to be automatically deducted from your checking account each month. To set up:

• Contact your bank to enroll in automatic bill pay

• Provide your West Des Moines Water Works account number

• Select the amount to pay each month (usually the total billed amount)

• Choose the date you want payments to deduct

• Bank will send payments directly to West Des Moines Water Works on the date specified

Automatic bank bill pay prevents you from ever forgetting a payment. Just remember to have sufficient funds in your account on the scheduled payment date. Most banks offer this service for free.

Avoid Late Fees and Service Disruption

No matter which option you choose, the key is paying your West Des Moines water bill by the due date printed on your statement. Late payments incur the following:

• 10% penalty fee on past due balances

• Additional 1.5% monthly late fee applied to unpaid balances

• Water service disconnected for non-payment (reconnect fee applies)

Avoid these fees and potential service interruptions by paying on time. Be sure to update your contact information if you move or change phone numbers. Feel free to contact West Des Moines Water Works if you have any account or billing questions.