Veeva CRM Interview Questions Archives 2022

Course Title Facebook Twitter Youtube Instagram Veeva CRM Training will assist you in mastering the most advanced and proven CRM software for the life sciences sector. The most essential feature of this CRM is superior multichannel capabilities and real-time data, which assist in engaging consumers in their preferred channels and ways. In fact, employees choose …

Veeva CRM Demo

Interviews for Top Jobs at Veeva Systems

  1. Why Veeva? What’s your greatest achievement?
  2. Why are you a good fit for Veeva?
  3. Tell me a time where you worked in a team to achieve a goal?
  4. And other typical competency and behavioural questions.
  5. What are 5 things that you would like to get from Veeva?
  6. What are 5 things that you can offer for Veeva?
  7. What was an example in your previous work experience of an obstacle that you faced?
  8. How did you overcome it?
  9. Why did you pick your college major, year by year from college graduation up until present,,,,i have over 20 years experience so that took awhile.
  10. What role do you take on a team?
  11. What is the difference between String, Stringbuilder and String buffer?
  12. Write a program to find prime number?
  13. Write a program to reverse a string?
  14. Why do you want to work at Veeva?

To help you prepare for a Veeva Systems job interview, here are 29 interview questions and answer examples.

As the onsite consultant for our clients here at Veeva Systems, you may be privy to confidential information or data. How can we ensure that you will hold client data security in the highest confidence?

How to Answer

The consulting world at Veeva Systems will put your in a position to have access to client databases, applications and directories that could potentially contain sensitive data. Consultants have a responsibility to their clients to maintain that privacy. Be sure that your interviewer understands that you adhere to that responsibility by talking about past experiences where you have been exposed to and kept sensitive data confidential. It is important to talk about your own personal morals and values in your answer to this question.

Ryan’s Answer

“Having worked as a consultant for a large healthcare medical record software organization, I had access to thousands of medical records with each new client that we brought aboard. While often required to sign confidentiality and HIPAA agreements with each client, my own values would never allow me to compromise the secure data of a patient. If hired for this role, I would hold the confidential data with your clients in the highest regard and wouldn’t hesitate to take all measures possible to ensure that data is secure.”

Ryan’s Answer

“Successful consulting relationships with customers are built on trust and I value and respect the trust that my customers show my by maintaining all policies on confidentiality with each customer. My current role in the banking industry allows me access to the software of many banking institutions when I am onsite with them. When working with staff at bank branches, I don’t discuss any personal financial data that I have access to even with them.”

What do you think you will like about this role with Veeva Systems?

How to Answer

The interviewer wants to hear what you are looking forward to learning and experiencing in this new position. Talk about what excites you! Share how this position will challenge you and help you grow. New opportunities are a chance for you to demonstrate your skills.

Ryan’s Answer

“I look forward to helping companies by analyzing data that will help them make solid decisions surrounding their digital future.”

Ryan’s Answer

“I am looking forward to getting more experience in UI, and feel that Veeva Systems is the best place for me. You have a great reputation for creating beautiful and easy to use products.”

If you were asked to review a colleague’s code that they had written, what key things would you look for?

How to Answer

For this question, your interviewer will obviously be looking to hear that you have adequate knowledge when it comes to coding processes. But most importantly, your interviewer will be looking to gauge your ability to be a team player and focus on the bigger picture when working on a project. In your answer, focus on your attention to detail and your ability to help others when needed

Ryan’s Answer

“As an experienced software engineer, I fully expect my colleagues to reach out to me for my insight and I never hesitate to provide open and honest feedback. When asked to do this, my main focus is ensuring that the code is readable and functional. If there are lines of code that need to be removed, I don’t hesitate to let my colleague know that while also giving them feedback on why I feel it is unnecessary.”

How do you define success?

How to Answer

What does success mean to you? Tell the interviewer how you see success and be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role.

Ryan’s Answer

“I define success by my ability to reach the goals that are set out for me. On a personal level, the things I wish to achieve in my life. On a work level, the targets that are set out for me as well as the professional development that I seek.”

Veeva Systems uses business intelligence tools to improve sales performance. With which BI tools are you most familiar?

How to Answer

Business intelligence (BI) tools are applications used to collect information, process it, and structure that data in a way that makes sense. Generally, BI tools are used when a company is handling a considerable amount of unstructured data from their system. An example of an organization requiring a BI tool would be a hospital needing to organize patient health records. A useful business intelligence tool will bring a company’s information to life through visuals (data visualization).

Some of the most popular BI tools include:

– Sisense
– BIRT
– icCube
– Domo
– Clear Analytics
– Gooddata
– IBM Cognos Intelligence
– Looker
– JasperSoft
– Microsoft BI

Explain to the interviewer with which tools you are most familiar. If you can, rate your knowledge in each as beginner, intermediate, advanced, or expert. This rating will help the interviewer to understand better where your strengths are. If the BI tools used at Veeva Systems are mentioned, be sure to address your experience level of those as well.

Ryan’s Answer

“I am most experienced in the Microsoft Business Intelligence platform, as this is what we use in my current role. I have been working with it for a couple of years now, and fully understand it’s capabilities and features including the analysis and integration services, reporting, and its applications for creating and working with analytical data. I would say I am an advanced user in this tool. I see that Veeva Systems uses Microsoft BI as well, which is great.”

As a consultant with Veeva Systems, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

How to Answer

Software consultants are the bridge between the end users and the development teams of new software to help come up with new and creative solutions for the business. In this role with Veeva Systems, you will be expected to live in two different worlds and this question focuses on how you will work with end users of the companies products. In an initial consultation, focus your efforts on how you will learn the business needs of the client, talk about what can potentially be offered and then how you will start the creative problem solving process with them.

Ryan’s Answer

“As an experienced consultant looking to break into the technology field, I will break a lot of awesome client focused skills to your team. In an initial consultation, my number one goal is to learn the business of the client and listen to what they are looking for in my products. Once their need is known, I can knowledgeably speak to the products that I work with to help them create a custom solution to fit their needs. If hired for this position, my first order of business would be to work very closely with the design and engineering staff to know the possibilities of customization. From there, my natural ability to consult with clients would take over in a win-win situation for all involved.”

Ryan’s Answer

“In consulting with a new client or an existing client looking for system modifications, my number one goal in a first meeting with them would be to lay the framework for how we will move forward and to set expectations moving forward. I would look to understand their business needs and talk with them about all of the solutions possible for them with us as their software provider. From there, I have the ability to set expectations on a time frame for a solution proposal and we can move forward from there. At the end of a first meeting, I want to ensure that the key decision makers are comfortable with me and the business that I represent so they don’t hesitate to reach out to me with questions or for clarification on items discussed.”

How do you feel cloud computing has positively impacted the software industry?

How to Answer

While the reasons are plentiful as to how cloud computing has had a direct impact on developing and refining software for organizations, your interviewer is looking to hear which reasons you are willing to speak most passionately about. However you answer this question, try to either focus on the ease and accessibility for end users or cost savings for organizations in your answer.

Ryan’s Answer

“Being in the software industry for over 20 years, I feel like the biggest impact that the cloud has had reflects directly to our customers in the software industry. In days of yore, we spent years working through software updates and releases. And now, I look to how we are continuously rolling out small scale, yet impactful, updates through the cloud and end users are able to see that impact the next day!”

The next cloud engineer that we hire here at Veeva Systems needs to be able build a system that can handle a high amount of traffic. How would you test our system’s ability to handle large amounts of traffic?

How to Answer

This question allows your interviewer to gain insight into your thought process and ability surrounding building a cloud network that has an architecture that can handle large amounts of traffic without failure. Some key points to focus on your answer are your ability to match capacity to system demand and use horizontal scaling in the design of the system.

Ryan’s Answer

“Cloud computing has certainly revolutionized the storage of high amounts of data and a key piece that cloud based systems bring to the table are their elasticity for handling large amounts of traffic. I see my job as building a cloud based system to scale horizontally to be able to handle the most data and traffic possible. To test systems, I’ve used a few different tools that were all very accurate prior to go-live.”

Discuss a couple of software sales techniques. Which sales technique do you think is most effective for Veeva Systems, and why?

How to Answer

The interviewer would like to see that you have researched Veeva Systems, putting some thought into the most significant selling features of their products and services. When it comes to software sales closing techniques, you could:

– Offer a short trial for free
– Have a great email marketing campaign showing off the features of your software
– Give product or software demos, but keep the short
– Sell pre-paid annual memberships

Perhaps you have some ideas of your own! Discuss which selling options you think would be the best fit for what Veeva Systems is offering. Be ready to support your answer with facts.

Ryan’s Answer

“I recently read that free trial offers can increase conversions by up to 25% and, because, Veeva Systems has a straightforward product, I believe it would be very effective to allow people to try it for free for 14 days. The prospective customer would quickly see that it’s simple to navigate and incredibly helpful.”

Our cloud computing at Veeva Systems requires our experts to take proper security measures in their work. What security measures are you familiar with utilizing in a cloud platform?

How to Answer

As with any server or database storage, unique security risks are posed to organizations that have moved their data and applications to the cloud. At Veeva Systems, part of your role will be to ensure that all security measures are in place with the organizations data in the cloud and your interviewer is looking to hear that you are familiar with diagnosing security risks and taking action to prevent them with this question. Talk about your knowledge of the different cloud service providers and other security measures that you are familiar with taking in your work.

Ryan’s Answer

“For me, the planning stage of the cloud deployment process really sets the groundwork for security in a project. In my current role, each project adopts a cloud framework that suits the project the best. This framework is the base for our security measures in the cloud. From there, I always look to utilize a cloud service that encrypts our data and take all measures to steer away from storing sensitive information within the cloud. Last, as with any project, I help implement strict testing measures to check on the security of our cloud operations.”

Here at Veeva Systems, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

How to Answer

As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA’s importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

Ryan’s Answer

“As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications.”

Ryan’s Answer

“In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I’d love to let shine here at Veeva Systems.”

If you were confronted with a time where you wouldn’t be able to meet a deadline here at Veeva Systems, what steps would you take when you made that realization?

How to Answer

At some point in any person’s career, the inevitable happens and an important deadline needs to be missed. With your interviewer fully understanding this fact, they are solely interested in how you react to this situation and what you do to make the situation right. In your answer, focus on the refocused planning and communication needed while also avoiding blaming others for the situation. Your interviewer holds accountability as a desirable virtue, so be sure to take accountability for actions in your response.

Ryan’s Answer

“In my current position, I am very used to handling multiple tasks and projects on a day to day basis. Last year, my team was tasked with what started as a low priority project. After assembling a team to initially discuss the details and set a deadline for completion with our management, the project unfortunately fell off the radar of everyone on the team with many more high priority projects coming up each week. As the initial project’s deadline was within a week of being due, our CEO reached out to me for a progress report. I immediately took full responsibility for letting this fall off the radar and I ensured our CEO that we would have an updated timeline set by the end of the week. In doing this and completing the project to his satisfaction, this was really the tipping point in our department moving forward utilizing a detailed project management tracking system. To this day, I can’t say enough about how appreciative I am about utilizing this awesome system. Moving forward, you can rest assured knowing that I take full accountability for my actions and do what is necessary to communicate new expectations and meet them fully.”

Ryan’s Answer

“Having been in this situation before, I would first sit down to gather all the facts possible in the situation. What was the deadline, why wasn’t it met and what can be done are all important questions moving forward. From there, communicating to all key parties is extremely important and doing so in a timely manner is critical. In this communication, taking accountability and setting new expectations for delivery in a concise and tactful manner will most often put stakeholders at ease and allow for successful completion.”

What unique values can you bring to Veeva Systems in your user experience design skills?

How to Answer

While your interviewer has shown confidence in your technical abilities to succeed at Veeva Systems as a UX designer, this question is helping them gain insight into your ability to see the big picture in the work that you do. As you think about the unique personal values that you would bring to the role, try and paint a picture of your work tying to the end user and how you can help make it more productive, enjoyable and satisfying for them.

Ryan’s Answer

“I have really taken pride in my ability to add value to the business needs of the customers that I work with. During any design project, I take the time to work with end users to find their wants and needs out of the program. Then, as I create the UX design, I keep their needs at the forefront and do anything possible to exceed their expectations.”

Ryan’s Answer

“As you can see from my resume, I have formal training and experience in user experience research and I know that this would benefit the work that I would be doing here at Veeva Systems if hired for this position. I pursued this additional training in my career because of my passion for the customer journey in the programs that I design.”

Our implementation consultants here at Veeva Systems often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

How to Answer

In the software implementation process for large customers of Veeva Systems, you will be working with top level managers and key decision makers onsite and more often than not, issues can arise. In your role as the implementation consultant, these issues come directly to you and your interviewer will be looking to hear how you will handle these issues to maintain both a great relationship with the customer and honor to the Veeva Systems. In your answer, focus on finding solutions to issues that benefit both parties and talk about the important communication skills that you possess that will make this possible in any situation that you may face.

Ryan’s Answer

“Any time that I face a conflict in the workplace, I maintain my own personal composure by not taking things personally and keeping a smile on my face. After setting myself, I look to gain insight into the potential conflict by using my reflective listening skills and then problem solve from there. In this role, I would listen to the needs of the client and be empathetic in my approach with them. My ability to creatively problem solve would take over from there to help find a solution for the client.”

Ryan’s Answer

“The biggest skill that I would bring to the team here at Veeva Systems as a consultant to clients would be my ability to express mutual respect to all that I work with. As an organization, Veeva Systems has their own goals that I will be vital in helping to achieve. Your clients also have their own goals that can offer different greatly from yours. A sense of mutual respect allows me to put myself in the shoes of all involved and that really helps me find solutions that work for everyone.”

Beyond revenue, how do Veeva Systems’s products benefit our clients?

How to Answer

An excellent software product can positively affect a business in a multitude of ways. From organization to client relationships, increasing leads, offering better data collection and, and information management. The interviewer wants to see that you have spent the time getting to know the features and benefits of their software before your interview. Discuss the ways that Veeva Systems’s offering can benefit potential customers far beyond revenue.

Ryan’s Answer

“I fully understand that, although revenue is a significant driver, it is not everything to companies when they are deciding on their software products. Additional benefits to Veeva Systems’s software, from my research, include better organization of data so that information can be leveraged in areas of product development, market research, smarter hiring decisions, and more.”

Ryan’s Answer

“From what I see, there are a plethora of benefits to Veeva Systems’s products. When a company embraces organization, has access to insightful analytics and a full support team, they can make business decisions that improve not only profits but also employee morale, customer feedback, or research and development.”

As the onsite consultant for our clients here at Veeva Systems, you may be privy to confidential information or data. How can we ensure that you will hold client data security in the highest confidence?

The consulting world at Veeva Systems will put your in a position to have access to client databases, applications and directories that could potentially contain sensitive data. Consultants have a responsibility to their clients to maintain that privacy. Be sure that your interviewer understands that you adhere to that responsibility by talking about past experiences where you have been exposed to and kept sensitive data confidential. It is important to talk about your own personal morals and values in your answer to this question.

“Having worked as a consultant for a large healthcare medical record software organization, I had access to thousands of medical records with each new client that we brought aboard. While often required to sign confidentiality and HIPAA agreements with each client, my own values would never allow me to compromise the secure data of a patient. If hired for this role, I would hold the confidential data with your clients in the highest regard and wouldnt hesitate to take all measures possible to ensure that data is secure.”

“Successful consulting relationships with customers are built on trust and I value and respect the trust that my customers show my by maintaining all policies on confidentiality with each customer. My current role in the banking industry allows me access to the software of many banking institutions when I am onsite with them. When working with staff at bank branches, I dont discuss any personal financial data that I have access to even with them.”

FAQ

How can I prepare for veeva interview?

CRM – Customer Relationship Management. DCR – Data Change Request.

What does CRM stand for Veeva?

Built on the Salesforce Platform, Veeva CRM is core to Veeva Commercial Cloud, which brings together customer data, compliant content, and multichannel engagement for life sciences companies to deliver the experience healthcare professionals have come to expect.

Is Veeva CRM built on Salesforce?

While joining Veeva Systems will provide the unique learning opportunity of working on an industry-leading platform with impact in accelerating the Life Sciences industry, it wouldn’t be complete without the right environment and culture.

Why do you want to join veeva?

While joining Veeva Systems will provide the unique learning opportunity of working on an industry-leading platform with impact in accelerating the Life Sciences industry, it wouldn’t be complete without the right environment and culture.

Related Posts

Leave a Reply

Your email address will not be published.