Valencia water service is provided by the Santa Clarita Valley Water Agency (SCV Water). As a customer, you receive monthly bills for your water usage that must be paid on time to avoid interruption of your water service. SCV Water offers flexible payment options online, by phone, by mail, or in person. Read on to learn the various ways to pay your Valencia water bill.
Overview of Valencia Water Bill Payment Methods
SCV Water offers their Valencia area customers several convenient payment options
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Online – Pay bills 24/7 on the SCV Water customer portal at yourSCVwatercom
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Phone – Call in payments using the SCV Water pay-by-phone system.
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Mail – Send a check or money order via US Mail to the payment center.
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In person – Visit the SCV Water office in Valencia to pay by cash, check, money order, or credit card.
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AutoPay – Enroll to have payments automatically deducted from your bank account each month.
Paying online and by phone are the quickest ways to pay your Valencia water bill. Let’s look at how these two options work.
Paying Your Valencia Water Bill Online
The easiest and most convenient way to pay your SCV Water bill is through the online customer portal:
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Go to yourSCVwater.com and log into your account.
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Select your water account then choose “Make Payment”.
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Enter your payment details including the amount and payment method.
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Review your info and submit the payment.
Payments made online by 11:59 pm reflect on your account the next business day. You’ll receive a confirmation email with your payment details.
Benefits of paying online include:
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Instant payment processing 24/7.
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Securely save payment info for fast checkout.
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Access billing history and payment receipts.
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Go paperless with eBills.
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Set up AutoPay or scheduled payments.
Paying Your Valencia Water Bill by Phone
You also have the option to pay your SCV Water bill over the phone:
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Call 844-350-4354 to access the automated pay-by-phone system.
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Enter your 10-digit account number when prompted.
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Select your payment amount and submit your credit/debit card details.
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Your payment will quickly process and you’ll receive a confirmation number.
Some key things to know about phone bill pay:
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A convenience fee applies to payments made by credit/debit card.
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You can also call (661) 294-0828 to speak with a billing representative.
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Phone payments made by 4 pm on business days process same day.
Overall, the phone payment method is quick and easy when you don’t want the hassle of mailing in checks or visiting the SCV office.
Paying Your Valencia Water Bill by Mail
To pay your SCV Water bill by mail, follow these steps:
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Write a check or money order payable to SCV Water.
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Include your payment stub to ensure proper account crediting.
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Mail your payment to:
SCV Water
PO Box 5000
Santa Clarita, CA 91383-5000 -
Allow 5-7 business days for mailed payments to process.
Paying by mail gives you a payment history paper trail. However, it takes more time to process and risks being late if your mail is delayed.
Tips for Paying Your Valencia Water Bill
Follow these tips for paying your Valencia water bill with SCV Water:
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Pay a few days early to account for mailing and processing time.
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Set payment reminders on your calendar so your bill isn’t forgotten.
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Sign up for AutoPay to have payments automatically debited each month.
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Look into paperless billing to receive due date reminders by email.
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Avoid late fees by paying by the due date shown on your SCV Water bill.
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Contact SCV Water at (661) 294-0828 if you need assistance with bill payment.
Additional Ways to Pay Your Valencia Water Bill
Aside from online, phone, and mail, SCV Water offers a couple other ways to pay your water bill:
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In person – Visit the SCV Water office at 27234 Bouquet Canyon Rd, Santa Clarita 91350.
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Drop box – Place your payment in the drop box at the SCV Water office after hours.
These in-person options allow you to pay with cash or money order and get same day payment processing.
Contact SCV Water Customer Service
Reach out to SCV Water’s customer service team with any billing or payment questions:
Phone: (661) 294-0828
Email: [email protected]
Address:
SCV Water
Customer Care
24631 Avenue Rockefeller
Valencia, CA 91355
The customer care team can help with:
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Setting up new water service in Valencia.
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Discussing payment plan options if you’re unable to pay.
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Reporting issues with your water bill or service.
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Closing your water account if moving out of Valencia.
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Verifying account balances.
Frequently Asked Questions
What are the late fees for paying my Valencia water bill late?
A 10% penalty is applied if your water bill isn’t paid within 20 days of being issued.
When is my SCV Water bill due each month?
Bills are due 20 days after their issue date. Due dates fall around the 27th of each month. Check your specific bill for the exact due date.
What is SCV Water’s phone number?
Call (661) 294-0828 to reach SCV Water’s customer service team during regular business hours.
Can I receive my Valencia water bill electronically?
Yes, you can opt into paperless eBills through the SCV online customer portal to get bills and notices sent to your email.
How do I check my SCV Water account balance?
You can check your balance at any time through the SCV online portal or by calling customer service.
Pay Your Valencia Water Bill Online, Phone, or Mail
Paying your SCV Water bill on time ensures no disruption to your essential water service. Online and phone payments offer the fastest processing, while mailing in checks gives you a payment paper trail. Sign up for paperless billing and AutoPay to make paying your Valencia water bill even more convenient each month.
