Having access to quality healthcare services is important, but managing the billing and payments can be confusing. Mercy Health offers several options for patients to easily pay hospital, doctor, or medical bills. This article will outline the various ways to pay your Mercy Health bill either online, by phone, through the MyChart patient portal, or by mailing in a payment.
Pay Online
The fastest and most convenient way for most patients to pay a Mercy Health bill is online through the website. There are two options:
-
Pay as a Guest – Make a one-time payment without logging in by entering details like account number, date of birth, etc. Can pay by credit/debit card or checking account.
-
Pay with MyChart – Log into the MyChart patient portal to make a payment. Allows setting up recurring payments as well.
To pay online, go to Mercy.com/PayBill and choose either “Pay as a Guest” or “Pay with MyChart.” The online payment process is quick, easy and secure.
Pay by Phone
To speak with a customer service agent and pay your bill over the phone, call 855-732-0138. The automated system is available 24/7 but live agents are available Monday-Friday from 8am-5pm EST.
You will need to provide your Mercy Health account number or invoice number along with payment details. Payments can be made via credit/debit card, checking account, HSA, or FSA account. There are no additional fees for paying by phone.
Pay through MyChart Patient Portal
If you have a MyChart account, you can log in online or via the app to view and pay your Mercy Health bills. Click on Billing in the menu, then Pay Bill to enter your payment details and submit.
MyChart also allows you to see account activity, set up recurring payments, store payment methods electronically, and more.
Pay by Mail
To submit a mailed payment by check or money order, send it along with your payment remittance stub to:
Mercy HealthPO Box 740405Cincinnati, OH 45274-0405Note the account number and invoice number on the check and allow 7-10 business days for mailed payments to process. DO NOT mail cash payments.
Hospital Pre-Registration and Estimates
For scheduled hospital visits, you can get a cost estimate and pre-register to provide insurance and payment details upfront. This facilitates quick billing after the visit.
Call 844-358-1920 for pre-registration help. Provide accurate insurance information to avoid delays.
Payment Plans and Assistance
If you are unable to pay the full balance due, Mercy Health can help set up a monthly payment plan based on your financial situation. This allows you to make incremental payments over time.
To request a payment plan, complete the form at Mercy.com/BillPay or call customer service.
Financial assistance may also be available based on income level and qualifying factors. Start the application process online or contact a financial counselor.
Avoid Late Fees and Collections
To avoid late payment fees or additional collection actions, be sure to pay your Mercy Health bills in full by the due date. Set up autopay through MyChart for automated payments.
Immediately contact customer service if you anticipate difficulty with meeting a payment date or amount so your account can be properly handled. Keeping open communication is key.
Confirm Payments and Update Details
After submitting a payment, log into MyChart to confirm it processed correctly and account balances were updated. You can also update insurance, billing address, phone, and payment details through your MyChart account.
Notify Mercy Health any time your credit card number changes or expires so payments are not declined. Keep information current for proper billing.
Get Personalized Support
For any billing questions or payment support, Mercy Health customer service representatives are ready to assist you. Call 855-732-0138 or initiate a live chat at Mercy.com/BillPay.
Key Takeaways for Paying Mercy Health Bills:
-
Pay conveniently online through website or MyChart portal
-
Call 855-732-0138 for phone payments and billing help
-
Mail check/money order payments to PO Box address
-
Set up recurring payments through MyChart for convenience
-
Discuss payment plan options if you can’t pay in full
-
Avoid late fees by paying on time or seeking assistance
-
Confirm payments processed in MyChart account
-
Contact customer service for billing questions or issues
Keeping on top of your Mercy Health medical bills ensures you maintain access to important healthcare services while building good financial credit. Use one of the simple payment methods that fit your needs.
Bill honoring late Mercy Medical doctor would provide pay for frontline workers
How do I pay my MercyHealth medical bill online?
We want to make it as easy as possible for you to pay your Mercyhealth medical bill. We offer several free, online payment options. You will need your account number (shown as Guarantor ID), which can be found on your statement. You can make a payment 24 hours a day, 7 days a week with a credit or debit card. It’s quick, easy, and convenient.
How do I pay my medical bill?
Use Pay Online to pay your bill after going to the doctor’s office, having surgery, or staying in the hospital. If you have any billing questions, please call 855-732-0138. Please call 855-732-0138 for all phone payments. Call Now: Please send the payment to the address below. If you have questions about your bill from a Mercy Health doctor’s visit, please call 888-696-3541.
How do I contact Mercy Medical Center for Medicaid assistance?
Please contact our Medicaid Eligibility Team for assistance at 844-764-6850 Monday through Friday, 8 a. m. -4:30 p. m. Central. Mercy helps hospital and clinic patients pay for medically necessary care based on their need, which is figured out by the Federal Poverty Guidelines, which look at things like family size and household income.
How do I pay my care bill at Mercy Cape Girardeau or Stoddard?
For bills related to care received at Mercy Cape Girardeau or Stoddard, please visit this page. To pay your bill by mail, you can send payments to the address included on your billing statement. Send a money order or check payable to Mercy through the mail with the front page tear-off form.
How long does it take to pay a medical bill?
Under $500, 3-4 months to pay full amount. $501-$5000, 9-11 months to pay full amount. Over $5001, 12-18 months to pay full amount. Have questions about billing, insurance, or something else? Call (513) 956-3729 or contact us. © 2024 Mercy Health, All Rights Reserved.
