The Town of Benson provides water, sewer, and electric service to residents and businesses in Benson, North Carolina. As a customer, you are responsible for paying your monthly utility bill on time to avoid penalties. This comprehensive guide covers everything you need to know about paying your Town of Benson utility bill conveniently and stress-free.
Overview of Town of Benson Utilities
The Town of Benson operates the public water, sewer, and electric systems that serve the community. As a public power town, the utility infrastructure is owned by the town itself rather than a private company.
The Town strives to provide reliable and affordable utility services to all customers in a fair, non-discriminatory manner. Their customer service policies aim to reasonably meet customer needs while following good business practices.
When is My Town of Benson Bill Due?
The Town of Benson issues utility bills monthly, Your bill is due on the 22nd of each month,
For example, if you receive your bill dated January 5th, payment is due by January 22nd to avoid late fees.
Mark your calendar with the due date as soon as you receive your new bill each month. No additional reminders or second notices are sent.
How Much is a Typical Bill?
Your monthly Town of Benson utility bill amount depends on your usage of:
- Electricity
- Water
- Sewer
Along with base service charges and fees. Most residential customers pay $150-$250 per month on average. Review your detailed charges each month.
Ways to Pay Your Town of Benson Utility Bill
The Town offers numerous payment options to provide convenience:
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Online – Pay via the customer portal or “Pay Now” system using credit/debit card or e-check.
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Phone – Call 1-844-200-2972 to pay over the phone using the automated system.
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Mail – Send a check or money order with your payment stub to the address on your bill.
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In person – Pay with cash, check, or card at Town Hall during business hours.
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Drop box – Place your payment in the drop box located outside Town Hall.
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Bank draft – Set up automatic monthly payments from your bank account.
Step-by-Step Guide to Paying Online
Paying online through the Town of Benson website is fast and secure:
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Go to ipn.paymentus.com/cp/tbup
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Click “Register” to create an online account
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Enter your account number, email, phone number, and password
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Click into your account and select “Make Payment”
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Choose a payment method and enter your card or bank details
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Review payment details and click “Process Payment”
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Get a confirmation email and receipt number
You can also use the “Pay Now” feature for one-time payments without registering an account.
Paying by Phone with the Automated System
In addition to online, you can pay by calling 1-844-200-2972 and using the automated phone payment system:
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Call 1-844-200-2972
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Select your language preference
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Select “Pay by Phone”
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Enter your Town of Benson account number
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Follow prompts to enter payment amount and details
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Receive a confirmation number at end of call
The automated system is available 24/7 for your convenience. Have your account number, due amount, and card or bank info ready.
Paying by Mail With Check or Money Order
To pay by mail, detach the payment stub from your paper bill and enclose it with a check or money order payable to Town of Benson. Write your account number on the payment.
Mail your payment to:
Town of Benson
PO Box 69
Benson, NC 27504
Allow 5-7 business days for delivery to avoid late fees. Consider switching to electronic payments to avoid postal delays.
Avoid Late Fees and Disconnection
The Town of Benson charges a 5% late fee on any utility bill not paid by the due date. Repeated late payments can result in water, sewer, or electric service being disconnected.
Contact Town Hall immediately if you expect difficulty paying your bill on time. They can discuss payment plan options to help avoid penalties.
Staying on top of your utility account responsibilities allows you to avoid headaches from late fees or collections. The Town offers numerous payment methods to make paying your bill quick, easy, and stress-free each month.
Town of Benson Energy Saving Website
FAQ
What is the phone number for the town of Benson NC?
The Town Clerk can be reached at 303 East Church Street, Town Hall, or by calling 919-894-3553 between 8:30 a.m. and 10 p.m. m. and 5 p. m. Monday through Friday.
Does Benson have an online payment system?
Online: The Town of Benson has set up a safe, easy, and convenient way for utility customers to pay their bills online. Customers will enjoy many benefits from the new interface, which makes paying their bills faster, easier, and safer. This service will be PROVIDED WITH NO ADDITIONAL COST TO THE CUSTOMER.
How can I contact the town hall of Benson?
You can visit the Benson town hall at the given address, call or email them at the numbers listed on this page, or go to the town hall itself. For all your administrative procedures, the town hall is available at the mentioned address and schedules.
Does the town of Benson pay a dividend?
A customer service representative will assist you. There is public power in the Town of Benson and 64 other North Carolina towns and cities. Public power means that our electric system is owned and controlled by the citizens of this town. Unlike investor owned systems, our electric system does not pay a dividend to shareholders.
What are Benson’s customer service policies?
The Town of Benson tries to be fair and unbiased when dealing with its residents and visitors, but it also knows that each customer has unique wants and needs. To provide uniformity of service, the Town has adopted customer service policies.
When is the Benson mayoral seat vacancy meeting?
The Town of Benson Board of Commissioners has set a special meeting for MONDAY, NOVEMBER 25, 2024, at 7pm to talk about the open mayor’s seat. This meeting will be held at the Benson Fire Department, 313 S. Elm Street, Benson, NC, 27504. Read on Our Yuletide YETI Giveaway is back for 2024!.
How do I send a bill?
By Mail: Please enclose the top portion of your bill with your check or money order. In Person: At collections office located in Town Hall. Please bring your bill with you. Night Depository: Located on the Johnston Street side of Town Hall building. Please insert payment, along with the top portion of your bill, in an envelope.
