Acing Your Sendwave Interview: Preparation Tips and Insights into Common Questions

An interview with Sendwave represents an exciting opportunity to join a fast-growing startup focused on transforming cross-border payments. As Sendwave continues expanding globally, standing out among other candidates is key. Let’s explore how you can shine in your Sendwave interview by understanding the company, common questions asked, and strategies to craft winning answers. Read on to master your interview prep!

Getting to Know Sendwave

Founded in 2014 and headquartered in Nairobi, Sendwave leverages blockchain technology to facilitate fast affordable money transfers between African countries the US, and Europe. Sendwave aims to promote financial inclusion among immigrant communities by enabling transparent, user-friendly cross-border payments.

Here are some key facts about Sendwave to understand

  • Services: Sendwave offers digital wallet accounts, remittances, cash pick-up locations, and business payment solutions. Users can send money abroad from mobile apps or online.

  • Funding and growth: Sendwave has raised $20M in funding to date and processes over $500M in transactions annually. The company expanded to Europe in 2020.

  • Technology: Sendwave utilizes Ripple’s blockchain network for real-time, low-cost payments. The app also features budgeting tools and transfer tracking.

  • Competitors: Major remittance competitors include WorldRemit, Remitly, TransferWise, Western Union, and MoneyGram.

Immersing yourself in Sendwave’s story will provide key insights to demonstrate your interest and knowledge during interviews.

Expect Behavioral and Situational Interview Questions

Many of Sendwave’s interview questions fall into the behavioral and situational category. These questions seek to understand your past experiences and hypothetical responses through real-world examples.

Some common behavioral interview questions at Sendwave include:

  • Tell me about a time you successfully led a project or initiative from start to finish.

  • Describe a situation where you had to adapt to a change in priorities or strategy. How did you handle this?

  • Give me an example of when you faced a challenge with a team member. How did you work to resolve it?

Situational questions ask you to describe how you would respond to a hypothetical scenario:

  • If a client was disappointed with an aspect of our service, how would you handle this situation?

  • Imagine you strongly disagree with a colleagues proposed solution to a problem. What steps would you take?

  • If we were considering a new market expansion, how would you go about evaluating the opportunity and making a recommendation?

Preparing stories and examples to showcase your skills in areas like leadership, collaboration, problem-solving, and communication is key.

Demonstrate Your Problem-Solving Abilities

Sendwave’s interviewers will look for analytical candidates who can methodically break down complex problems. Many questions are designed to asses this competency.

When tackling analytical questions:

  • Think through the problem out loud, verbalizing your thought process step-by-step

  • Ask clarifying questions if needed to fully understand parameters

  • Structure your analysis logically, rather than jumping straight to conclusions

  • Consider pros/cons and risks of different approaches

Some examples:

  • How would you go about estimating the market size for a new country expansion?

  • If transaction times started slowing down, how would you pinpoint the bottlenecks?

  • Our app download conversions decreased last month. What are some potential reasons and how would you diagnose?

The interviewer wants to understand how you break down problems. Convey your analytical approach and thought process thoroughly.

Demonstrate Passion for the Mission

Sendwave aims to facilitate financial access for underserved communities globally. Interviewers want to see that you are excited by and committed to this goal.

  • When discussing your interest in Sendwave, highlight why their mission resonates with you.

  • Share any relevant experiences you have with remittances, financial inclusion, emerging markets, or business in Africa.

  • Ask thoughtful questions that show your understanding of the challenges and opportunities facing customers in Sendwave’s markets.

  • Convey how your background and skills can help further Sendwave’s mission.

This will demonstrate your cultural fit and differentiate you from other candidates.

Expect Questions About Your Technical Expertise

Sendwave looks for technically-skilled candidates to support their blockchain-based platform and apps. Several interview questions will assess your hard skills and experience.

Be prepared to discuss topics like:

  • Specific programming languages and tech you have worked with

  • Complex projects where you solved challenging coding problems

  • Ways you stay up-to-date on the latest tech advancements and tools

  • How you would approach developing key aspects of a remittance app

Even if you don’t know the answer to a tech question, voicing your thought process can demonstrate your analytical abilities.

Ask Thoughtful Questions

Towards the end of the interview, you will have a chance to ask your own questions. This is a key opportunity to demonstrate engagement.

Consider asking about:

  • How the company culture enables innovation and agility

  • Unique challenges and opportunities of operating in Africa

  • How key metrics like transaction volume and customer acquisition have trended

  • The interviewer’s own experience working at Sendwave

  • The company’s top priorities and growth strategy for the next 2 years

Thoughtful, insightful questions indicate your deep interest in Sendwave.

With thorough preparation, you can propel yourself to the top of the candidate pool for your Sendwave interview. Research the company inside and out, refine your stories and examples, and sharpen your technical knowledge. Most importantly, convey your passion for Sendwave’s mission throughout your interview responses. You’ve got this! Let your preparation and authentic enthusiasm shine through.

General ( 64 )

You can send money quickly and cheaply from North America and Europe (like the USA, UK, Canada, France, Italy, Spain, and Ireland) to Africa, Asia, and the Americas through Sendwave. If you have a Visa or MasterCard debit card, a PostePay card in Italy, or a Correos card in Spain, you can quickly send money with the Sendwave app. We send to mobile wallets and bank accounts in multiple counties, please see country pages for specific details.

You can call us to get your money back if the funds haven’t been sent to the recipient’s mobile wallet yet. The money is gone once the transaction status changes to Delivered, and there is no way to get it back.

Every sender has maximum limits on how much they can send per day and per month. These are called sending limits. Go to the Menu and tap on My Limits to see your daily and monthly sending limits as well as how much you’ve used. There is nothing you need to do to raise your sending limits if you are in the US, UK, or EU. Your sending limits will be automatically raised as soon as you are eligible. As a Canadian sender, you can ask for higher sending limits through your “My Limits” page as soon as you are able to. Our team will review your request and get back to you as soon as possible. Note: Thailand’s rules say that you can only send 50,000 THB at a time in a single transfer.

$1/ CAD 1 /1 Euro /1 GBP

No, Sendwave will not send the recipient a delivery SMS. If the recipient has signed up for SMS alerts from their carrier, they will get a message from their provider once the transaction goes through and the money is added to their mobile wallet.

You can send to Haiti from the United States, Canada, France, Ireland, Spain using the Sendwave App.

No, funds are delivered straight into your recipient’s Wave mobile wallet. They can withdraw the money from any official Wave agent. They need to bring either their Wave card or a smartphone with the Wave app to the agent. You can send the money to someone who doesn’t have a Wave account. That person will get an SMS with a code that they can show to any official Wave agent to get the money. When you save someone on Sendwave, make sure you use their real name, which should match their ID if they don’t already have a Wave account.

This app lets people in the US, UK, France, Spain, Italy, Belgium, Canada, and Ireland send money to The Gambia.

To make a Wave account, all they need is a Gambian phone number. If they have a smartphone, they can download the app. They can also visit an official Wave agent.

When you send money to The Gambia from the US, UK, France, Italy, Spain, Belgium, Canada, or Ireland, there is no fee.

They can visit any official Wave agent. They can call 1222 to speak to a Wave representative who will direct them to the nearest location.

Using Sendwave, you can send money directly to Wave mobile money wallets in The Gambia.

No, there will be no local taxes applied on your transfers.

Fees on transfers to Haiti will depend on your receive country and payout method of choice. For example, no fees apply to transfers to Haiti via Unitransfer or MonCash. Also, you won’t have to pay any fees to send USD directly to Haiti from Canada or anywhere else in Europe. However, if you are sending USD to Haiti from the United States, there will be fees applied. Youll have to pay 2. 5% of the exchange rate, but it will be capped at $12.

You can send up to $999 per transaction.

You can send to MonCash wallets in Haiti. We are working to add cash-pickup soon.

While you’re sending money to someone, it will go straight into their bank account within minutes. Your funds are not stored in our bank accounts, but moved quickly to your recipients bank account.

You can send to Indonesia from the US, Canada, France and the UK using the Sendwave App.

When sent between 1am and 11pm (Indonesian time), your money will get to your BRI, Mandiri, BNI, BNI Syriah, or Permata bank account quickly. If you send money between 5 a.m. and 11 p.m. (Indonesian time), it will arrive instantly in accounts at BCA, other banks, and Ovo.

Sendwave charges zero fees on money transfers to Indonesia.

In Indonesia, you can send money to more than 150 banks, such as Bank Mandiri, BRI, BCA, BNI BYN, and Bank Syariah Indonesia. A complete list of the banks can be found in the Sendwave app.

In Indonesia, you can send money to more than 150 banks, such as Bank Mandiri, BRI, BCA, BNI BYN, and Bank Syariah Indonesia. A complete list of the banks can be found in the Sendwave app.

You can use the Sendwave app to send money to Lebanon from the US, Canada, France, Spain, Italy, Belgium, and Ireland.

There is no fee when sending to Lebanon from France, Italy, Spain, Belgium, Canada and Ireland. When sending from the US, the payable fee is 2. 6% of your transfer amount and the fee is capped at $20.

Yes as long as you use a debit card with a security code

Sendwave offers fee-free transfers to Airtel & Orange Money mobile wallets. If your recipient wants to withdraw cash, the phone carriers may apply their own fees for withdrawing funds.

This app lets people in the US, Canada, France, Belgium, the UK, Spain, and Italy send money to Madagascar.

Sendwave charges zero fees on money transfers to Madagascar.

No, we can only send via cash pickup.

This app lets people in the US, Canada, France, Italy, Spain, and the UK send money to Morocco.

Sendwave charges zero fees on money transfers to Morocco.

Chaabi Cash agent branches are open Mon-Sat every week from 9am to 6pm. Some branches are open until 10pm and also operate on Sundays. You can get more information by visiting Chaabi Cash’s website (https://www. chaabicash. ma/fr/) or calling their helpline (+212 052 242 1800).

You will need the recipient’s full legal name and phone number.

You can! You can now send to domiciliary accounts at Access, GTB, and First Bank. We are working on adding more banks soon as well :).

You can transfer Naira to Nigeria.

The funds can be picked up at any Access or Zenith Bank branch. Your recipient can find the closest branch to them by checking Access bank branches here: https://www. accessbankplc. com/Contact-Us/Branch-ATM-Locator/Open-Branches. aspx and Zenith branches here: https://zenithbank. com/branches/.

The unique code voucher will be sent to your recipient quickly after initiating the transfer. Then, to get the money, they have to go to an Access or Zenith bank branch between 8 a.m. and 4 p.m. WAT, Monday through Friday. The funds do need to be picked up within a 7 days a of the transfer being sent.

Just like we did when sending to Naira accounts, security is a major priority for Sendwave. We’ve added two steps to help ensure the security of your transfer on top of our existing security. When sending cash, both you and the person you’re sending to will get a unique code for the transaction. The person you give the code to will need to take it to any Access bank branch and show it to a teller. After the bank teller checks that code, your recipient will get an SMS with a password they need to enter to get the money.

To collect funds, recipients need to bring an ID with them to verify their identity. They can show an international passport, driver’s license, national ID card, INEC registration card, or Bank Verification Number (BVN) to get their money from Access Bank.

The bank teller will ask for the transfer’s unique code. If the recipient does not receive their one-time password, please call our Sendwave support number. We’ll be happy to help you get the password, which you can then send directly to the person you want to protect.

For USD cash pickup, all you need is the full name and phone number of the person you want to send money to.

The funds need to be picked up within 7 days of the transfer being sent. After 7 days the transaction will be cancelled and your debit card will not be charged.

Due to a recent policy change, Postepay cards now need to be enabled to make money transfers. You will not be able to save the card in Sendwave until you allow transfers from your card. The following video shows you how to enable the option for money transfers within the PostePay app. You can see how to do so here.

You can send to Thailand from the US, Canada, France and the UK using the Sendwave App.

Sendwave charges zero fees on money transfers to Thailand.

With Sendwave you can only send money using your debit card. With the Sendwave app, you can send money with your phone, anytime, anywhere and securely. You do not need to spend time driving to an agent and you will not pay a fee.

The fee to send USD to Vietnam is 1. 15% of the send amount and will be capped at $9 USD.

Sendwave doesn’t charge any or very little fees in any market it serves. This means you save a lot of money every time you send money. In markets where there are no fees, like Ghana, Kenya, Tanzania, Uganda, and Bangladesh, we just take a small cut of the exchange rate you see on the app’s home page. For countries like Liberia that charge a fee, we try to keep our rates low so that sending stays cheap.

We promise that every time you send, we will save you as much time and money as possible! We send to Liberia from the USA, Canada, the UK, Spain, Italy, and Ireland. For money sent from the US to Liberia, the fee is 3% of the amount sent or a maximum of 2010 USD, whichever is less. However, MTN withdrawal fees are not covered by Sendwave when you send a transaction. Those fees are only applied if you decide to withdraw the funds from your wallet. Here is link to their withdrawal fee schedule: https://lonestarcell. com/momo-tariff/ to learn more.

France, Spain, Italy, Belgium, Germany, and Ireland all pay a small flat fee of €0 to send money to Senegal. 90.

For everyone else: Sending money to Senegal is fee free!

You send in your own currency, like USD from the US, CAD from Canada, or Euro from Europe. The money is delivered in Haitian gourdes (HTG) if you sent it to a MonCash or Unitransfer recipient, and in US dollars if you sent it to a USD bank account.

Every sender has maximum limits on how much they can send per day and per month. These are called sending limits. Go to the Menu and tap on My Limits to see your daily and monthly sending limits as well as how much you’ve used. There is nothing you need to do to raise your sending limits if you are in the US, UK, or EU. Your sending limits will be automatically raised as soon as you are eligible. As a Canadian sender, you can ask for higher sending limits through your “My Limits” page as soon as you are able to. Our team will review your request and get back to you as soon as possible. Note: Thailand’s rules say that you can only send 50,000 THB at a time in a single transfer.

You can send to a MonCash Elaji account, cash pick-up, or to a bank account in US dollar.

You can quickly and cheaply send money from the USA, UK, Canada, France, Italy, Spain, and Ireland to Kenya, Uganda, Tanzania, Ghana, Nigeria, and Senegal in Africa, and from Bangladesh and Sri Lanka to Ghana and Burkina Faso in Asia. With the Sendwave app, it’s easy to send money from a debit card that is either Visa or MasterCard. You can also use PostePay cards in Italy and Correos cards in Spain. We send to mobile wallets in Kenya, Uganda, Tanzania, Ghana, Senegal, and Bangladesh. We send to bank accounts in Kenya, Uganda, Nigeria, Bangladesh, and Sri Lanka. We send to Wave cash pick-up locations in Senegal. Recipients will receive a SMS with a code that they can give to Wave agents with an ID. To learn more about Wave, visit our website http://www. wave. com/en/.

You can call us to get your money back if the funds haven’t been sent to the recipient’s mobile wallet yet. Once the status of the transaction changes to “Delivered,” the money has been sent and can’t be taken back.

Please check your recipient details before sending. There is no guarantee of refunds for transactions sent to the wrong account. Please contact our support team if you have sent the wrong account as soon as you realize it.

Yes, as long as you use a debit card with a security code!

It normally only takes a few minutes. Sometimes difficulties with the recipients carrier or with Sendwave can delay the transaction. In these cases, we try to keep you informed of what is happening. We always strive to ensure that your funds arrive at their destination as quickly as possible.

Since the money is being sent from France or Europe, a European identity document will be required. A residence permit, an identity document or the French passport if applicable. For security reasons, a photo of the original ID must be taken directly from the application.

Using Sendwave, you can send money directly via the cash pickup option in Morocco. Recipients can collect their cash from any of Chaabi Cash’s 1188 branches.

  • Asian United Bank, Banco De Oro Unibank, Bank of Commerce, Bank of the Philippine Islands, BPI Direct Bank, China Banking Corporation, China Bank Savings, Chinatrust Commercial Bank, Dungganon Bank, East West Bank, Equicom Savings Bank, Isla Bank, Land Bank, Malayan Savings Bank, Maybank Philippines, Metropolitan Bank and Trust Corporation, Partner Rural Bank, Philippine Bank of Communications, Philippine National Bank, Philippine Savings Bank, Phil National Bank Savings,

We use a national switch (NAPAS) to send money to all bank accounts. At midnight in Vietnam, some banks may be closed for their daily checks, but Terrapay will still accept txns and process them when the bank is back online.

France, Spain, Italy, Belgium, Germany, and Ireland all pay a small flat fee of €0 to send money to Ivory Coast. 90.

There is a €0 flat fee for people in France, Spain, Italy, Belgium, Germany, and Ireland to send money to Mali. 90.

Account Setup ( 7 )

In the US and Canada, we only take debit cards because they cost us less, so we can pass those savings on to you!

For all European countries, we accept debit cards and credit cards. Please note:

We DO NOT accept company credit cards.

We DO accept Italian Postepay and Spanish Correos prepaid debit cards

Click in the To field, begin typing and then select Add New Recipient. When you’re ready to send money to someone’s mobile wallet or pick up cash, enter their full legal name and phone number, then click “Save.” To send money to a bank account, type in the full legal name of the recipient, pick their bank from the drop-down menu, and type in their account number. Then click “Save.”

You’re all set now. Go to Payment Info, delete the card that’s there, and then enter and save your new card.

You will get an email from us with a link to click to make sure we have the right way to reach you. In that case, please check your email address in the app’s “Personal Info” section to make sure it’s correct and change it if it isn’t. This will make sure you get our emails. If you still dont see it, please check in Spam or search for Sendwave in your email.

Sendwave needs to make sure that our users are who they say they are in order to protect your money and make sure that your Sendwave account is not hacked. You should only be asked for this upon your first TX.

Most of the time, this just means that your internet connection isn’t strong enough to save your card or that the app needs to be updated to the most recent version from the App Store or Play Store.

A document proving legal residency status in the country you’re sending from is necessary to send to Morocco. From Europe, any Schengen residency permit, national ID card, drivers license or passport is valid. For security reasons, a photo of the original ID must be taken directly from the application.

How to Answer Behavioral Interview Questions Sample Answers

FAQ

What is the Sendwave interview process?

Interview process was a 30 minute recruiter call, 30 minute technical screen, take home assessment, 1 hour pair programming that extends the technical assessment, and a 45 minute values interview.

What is asked in a technical interview?

Technical questions in an interview are questions that are designed to assess your specific knowledge and skills related to the technical aspects of a job. These can include questions about programming languages, software tools, problem-solving, algorithms, and industry-specific knowledge.

What is a link interview?

Links Digital Interviews are an award-winning modern recruitment tool that we use to streamline our recruitment process and deliver only the best candidates to our clients. The candidate answers the pre-recorded interview questions whilst recording themselves on their computer or mobile phone camera.

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