Paying your water bill is an important responsibility as a resident of Ogden, UT. The city provides clean, reliable drinking water to our homes, and in return we must pay our water bills on time. In this article, I’ll walk you through the different ways you can pay your Ogden City water bill, as well as provide some tips for understanding your bill and setting up reminders.
Ogden City Water Billing Overview
Ogden City Utility Billing sends out water bills monthly Bills are typically sent in the mail the first week of each month, and are due the 25th of the same month So for example, you would receive your August bill in early August, and it would be due on August 25th.
The city offers various ways to pay your bill – by mail, online, automated phone system, in person, or automatic bank draft I’ll go through each option in more detail in the next section
It’s important to pay your bill on time every month to avoid late fees. Ogden charges a 5% late penalty on any unpaid balance after the due date. The city will also disconnect water service on past due accounts after proper notice. Having your water shut off is certainly something you want to avoid!
You can view and pay your water bill online by setting up an account on the Ogden City website. This is the easiest way to monitor your usage and payments. Through the online portal you can also opt in to receive notifications about your bill and set up automatic payments.
How to Pay Your Ogden City Water Bill
Here are the various ways you can pay your monthly water bill to Ogden City:
Pay Online
The easiest and most convenient way to pay is through the online bill pay system on the Ogden City website. You’ll first need to create an account connected to your water account. Once set up, you can view your current bill, see payment history, and pay online. The online system accepts credit cards, debit cards, and e-checks. You can opt for automatic payments to have your bill paid from your checking account each month.
Pay by Mail
You can mail in a check or money order using the remittance stub included with your paper bill. Be sure to mail it several days before the due date to ensure it arrives on time. Send your payment to the address printed on your bill stub.
Pay by Phone
Ogden City offers an automated phone system that allows you to pay by credit/debit card over the phone. Call 801-629-8321 and select option 3 to use the automated system. You will need your 10 digit account number found on your bill. Phone payments are processed for a small fee.
Pay in Person
You can pay your water bill in person at Ogden City Municipal Building (133 W 29th Street Ogden, UT 84401) Monday – Friday 8am – 5pm. They accept cash, checks, money orders, and credit/debit cards.
Bank Auto-Draft
You can set up automatic monthly payments through your bank to have your water bill paid from your checking or savings account. Visit the city website to download an auto-draft form to submit to start this process. It may take one or two billing cycles before auto-draft takes effect.
Pay at Other Locations
Ogden City has partnerships with various retail locations around town to accept water bill payments. This includes Walmart, Maverik, and Check City. Visit authorized locations during business hours to pay your bill in person.
Tips for Understanding Your Water Bill
When you receive your monthly statement, take some time to review the details. Here are some tips for understanding your Ogden City water bill:
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Check usage – Scan your usage in gallons along with any meter readings. Irregular spikes could indicate a leak.
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Review billing dates – The statement covers the billing period, when service was provided. It does not match the actual month.
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Check for discounts – See if you receive any special discounts like the senior or low income discount.
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Understand meter vs tiered charges – The bill shows a meter charge and then usage charges based on rate tiers.
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Look for other fees – Besides water, you may be billed for sewer, garbage pickup, and storm drains.
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Confirm account details – Verify your account number, service address, and other info is correct.
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Read payment notes – Check the bill for any previous balance, payments, penalties, or account notices.
Setting Up Bill Reminders
Since water bills are due monthly, it’s easy to forget and miss the deadline. Here are some tips to help you remember:
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Mark your calendar – Note the due date each month on your physical or digital calendar. Set a recurring reminder.
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Sign up for reminders – Ogden City offers both email and text notices when your bill is ready and due.
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Set up auto-pay – Having payments automatically drafted means you don’t have to remember.
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Add a phone alert – Set a monthly recurring reminder on your smart phone for your due date.
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Ask someone to remind you – Have a family member or roommate help remind you if you often forget.
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Display your bill – Hang your latest statement on the fridge or another visible spot.
Help Paying Your Water Bill Campaign
What if I can’t pay my Ogden City utility bill?
If you think you won’t be able to pay your Ogden City utility bill, please call the billing office at (801) 629-8321 to make other arrangements. Ogden City gives its customers a number of ways to pay, such as an equal payment program that can help them stick to their budgets.
What bills can be paid to Ogden City?
You can pay bills for the Airport, the Cemetery, Facilities, Fleet, Human Resources, the Police Department, and other places from Ogden City.
Does Ogden City provide a monthly bill?
The city of Ogden sends out a monthly bill (PDF) for all of its utilities, such as water, sewer, garbage, and storm water. Bills are calculated on a 30 day cycle. Readings are obtained within 1 to 5 days of the service date indicated on your billing. Initial and final bills are prorated for the actual dates of service.
What does Ogden City public utilities division do?
Ogden City Public Utilities Division offers services for water, storm water, sanitary sewer, and refuse. They send out a detailed monthly bill for all city-provided utilities and have a set plan for line kills and hydrant meter rentals. Ogden City Utilities offers several payment options for remitting payment for utilities.
How do I pay my North Ogden electric bill?
North Ogden offers several options to automatically pay your bill. *XpressBillPay allows you to pay your bill online, set up autopay and/or go paperless. With their newest feature, you can also check out as a guest if you are renting or leasing in the city.
Does Ogden City offer equal pay?
Equal Pay: If you’ve worked for the company for 12 months, you can sign up to have the water portion of your bill averaged over that time. Please complete the Equal Pay Application and return it to the Utility Billing office. Ogden City offers you several payment options for remitting payment for utilities.