The Sewerage & Water Board of New Orleans (SWBNO) provides critical drinking water, sewer, and drainage services to residents and businesses in New Orleans. As a customer, you receive regular utility bills for your water and sewer usage. Paying your SWB bill on time and in full is important to avoid penalties and service disruption. Read on to learn about the easy payment options available.
Overview of New Orleans SWB
The New Orleans SWB is a public utility owned by the city of New Orleans. They treat and deliver safe drinking water to customers via over 1,700 miles of water mains. SWB also operates sewer and drainage infrastructure across the city.
This includes
- Two water purification plants
- 16 drinking water pumping stations
- over 1,500 miles of sewer pipes
- 21 sewer drainage pumping stations
Customers are billed monthly based on metered water consumption and sewerage service tiers. Bills are issued 21 days before due dates
Why Timely Payment of SWB Bills Matters
Paying SWB bills fully and on time each month avoids penalties like:
- Late payment fees
- Disconnection/reconnection fees
- Property liens for overdue amounts
- Damage to your credit rating
Missed payments can also lead to water service interruptions. Avoid extra costs and hassles by paying bills promptly.
5 Ways to Pay Your SWB Bill
The New Orleans SWB offers various options for quick and easy bill payment:
- Online – Through SWB’s payment portal using e-checks or cards
- Phone – Call the 24/7 automated pay-by-phone system
- In-Person – At SWB customer service offices and third-party locations
- Mail – Send check or money order via USPS
- AutoPay – Set up automatic monthly payments
Paying Online Is Fast and Easy
Paying your SWB bill through the online payment portal is a convenient choice. Follow these simple steps:
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Visit SWBNO.org and click “View & Pay Your Bill”
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Log into your account with your username and password
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Select the account and amount you wish to pay
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Enter your payment method and details
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Review payment info and click submit
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Get confirmation your payment was received
First-time users must create an online account profile. Receive bill reminders and access payment history through your online account.
Benefits of Paying SWB Bills Online
Opting to pay online provides advantages like:
- Pay anytime 24/7
- Fast and simple process
- Avoid late fees and disruption
- Go paperless and reduce clutter
- Store payment history securely
- Set up recurring payments
Take Control of Your SWB Account
Don’t let bill paying add stress and complications to your life. Take advantage of SWBNO’s online payment system for convenience and ease. Manage your account completely online and prevent issues caused by missed payments.
New Orleans City Council approves new Sewerage & Water Board billing regulations
FAQ
How much are water bills in New Orleans?
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Meter Size (Inches)
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January 2021
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2
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$19.71
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4
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$49.29
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6
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$85.75
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8
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$113.61
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What is the New Orleans Sewerage and Water Board emergency number?
We always ask that you call 504-52-WATER (504-529-2837) if you have very low or no water pressure or see a water or sewer emergency. Pick option 1 for English and option 1 for emergencies.
How do I pay my sewer bill in NJ?
You can pay your bill Online , in person, to pay by phone: 1-888-877-0450 or by mail. If you choose to use an outside payment service, please check your receipt to make sure the payment goes to the Water and Sewer Department of the City of Newark, NJ. The City of Newark Authorized payment service is ValuePay.
What does the Swbno stand for?
The Louisiana Department of Health (LDH) and the Sewerage and Water Board of New Orleans (SWBNO) have decided to lift the boil water advisory for a small part of New Orleans East. This area included the following roads: from Poitevent Ave. to Paris Rd.
How do I pay a water bill in New Orleans?
Bills are not considered paid until received at the Sewerage and Water Board’s Cashiers Office. This office is open Monday through Friday from 8 a.m. to 5 p.m. and accepts cash, checks, money orders, and Visa.
What’s new at the Sewerage & Water Board of New Orleans?
The Sewerage and Water Board of New Orleans is upgrading all customers’ online accounts. When the switch happens on November 15, 2024, at 6 a.m., we will delete all billing information and turn off AutoPay and/or paperless bill preferences for all customers to protect your data. m.
Why can’t I pay my water bills in New Orleans?
NEW ORLEANS—People in New Orleans couldn’t pay their water bills online Wednesday because of a problem with the system. The sewers in New Orleans
Can I get help paying my Entergy & New Orleans water bills?
You may qualify for a payment plan to help pay off your bill. The plan will let you pay off what you owe over several months. Other help for paying water and power bills. Call (504) 523-3755. You might be able to get help paying your Entergy or New Orleans Sewerage and Water bills if you need it.
How do I pay my Sewerage & Water Board bill online?
Click on View & Pay Your Bill Online and log in to your account. We accept Visa, Mastercard and checks. Note: Online Payments will be unavailable during scheduled maintenance hours. Click here to view scheduled maintenance hours. Automatic monthly payments are an easy, convenient, and safe way to pay your Sewerage and Water Board bill.
Why did the Sewerage & Water Board upgrade my online account?
Because they want to make your experience better, the Sewerage and Water Board of New Orleans upgraded all online customer accounts on November 15, 2024. This is part of our larger plan to bring our utility up to date and make the process of making bills more clear.
