Providing water for over 25000 customers across Nevada and Placer counties, the Nevada Irrigation District (NID) relies on ratepayers paying their water bills regularly and on time. As a customer of NID you have several options to pay your water bill conveniently including online, by phone, in-person, or by mail. This article will walk through the various payment methods offered by NID and provide answers to frequently asked questions.
Pay Online Via Payment Portal
The easiest way for most NID customers to pay their water bill is online through the NID payment portal To pay online
- Go to NID’s payment portal website
- Login with your account username and password
- Select the account(s) and amount(s) you wish to pay
- Enter your bank account or credit/debit card information
- Review payment details and submit
Online payments are processed immediately with a $3.25 convenience fee per transaction.
Pay by Phone
NID offers a pay-by-phone option for quick bill payment using their automated phone system.
To pay your NID water bill by phone:
- Call 1-833-366-7104
- Follow the prompts to enter your account number
- Select “Make a Payment” and choose payment amount
- Provide debit/credit card information
- Receive confirmation number
The payment will be processed right away with a $3.25 fee.
Auto-Pay for Recurring Payments
For hassle-free bill payment, enroll in NID’s auto-pay program to have your balance automatically deducted each month. This can be set up when registering through the online payment portal.
With auto-pay, your water bill is paid on time without any effort on your part.
Pay by Mail
If you prefer to mail in a check or money order, send your payment to:
Nevada Irrigation District
1036 W Main St
Grass Valley, CA 95945
Please allow 5-7 business days for mailed payments to process and post to your account. Include your bill stub or account number with your check or money order.
Pay In-Person
You can pay your NID water bill in-person at the NID Business Center located at:
1036 W Main St
Grass Valley, CA 95945
The office is open Monday-Friday from 9am to 4pm. Bring your printed bill or know your account number. In-person payments can be made by cash, check, credit/debit card, or money order.
After hours, a secure drop box is available outside the NID Business Center. Additional drop boxes are located at:
- NID North Auburn Water Treatment Plant
- Safeway in Auburn (near store entry)
Payment Assistance Programs
If you are having difficulty paying your water bill, NID offers payment assistance and arrangements for qualifying low incomes. Programs include:
- Low-Income Rate Assistance Program (LIRA)
- Payment Arrangements
- Bill Extensions
- Leak Adjustments
Contact NID customer service at 530-273-6185 to discuss bill help options. Don’t let an unpaid bill turn into a water service shutoff.
Frequently Asked Questions
When is my NID water bill due?
Bills are due upon receipt. Payments received after the due date are considered late.
What are NID’s customer service hours?
Representatives are available by phone Monday-Friday from 9am to 4pm at 530-273-6185.
Does NID charge a fee for online payments?
Yes, a $3.25 convenience fee is charged per online transaction.
What do I do if I can’t pay my full bill?
Contact NID as soon as possible to make payment arrangements that work for your situation.
How can I check if a mailed payment was received?
Login to your online account portal or call customer service to confirm receipt and posting of mailed payments.
Paying your NID water bill is quick and easy through online, phone, auto-pay, mail, or in-person options. Contact customer service if you need bill help or payment plan assistance. Keep your water service flowing by paying your NID bill on time every month.
