Having reliable electric service is essential for Alabama residents and businesses. Muscle Shoals Electric Board (MSEB) provides power to the Muscle Shoals area. Paying your MSEB electric bill on time each month ensures uninterrupted service. This guide explains your payment options and how to avoid late fees.
Understanding Your MSEB Electric Bill
MSEB mails out paper bills around the 20th of each month The bill covers charges from the prior billing cycle Key bill details include
- Electricity usage – Based on monthly meter reading
- Base service fee
- Applicable surcharges or credits
- Due date – Payment is due by the 10th of the following month
Review your kWh usage and rates each month to understand fluctuations in your electric bill amount. Contact MSEB at 256-386-9290 if you have any bill questions.
Ways To Pay Your MSEB Electric Bill
MSEB offers several payment methods to fit every customer’s needs
Online – Pay by credit/debit card or eCheck via Nexbillpay portal
Phone – Call automated payment line anytime
Mail – Send check or money order to MSEB office
In-Person – Pay at 1015 Avalon Ave office
Auto Draft – Sign up for monthly bank account withdrawals
Read on for more details on utilizing each payment option.
Pay Online Using Nexbillpay
The easiest way to pay your MSEB bill is through the online payment portal at Nexbillpay.net. You can make instant payments using your checking account or credit/debit card.
To pay online:
- Go to Nexbillpay site or link from MSEB website
- Select “Pay Now” and enter your account number
- Choose payment amount and enter payment info
- Receive email confirmation of payment
Online payments post immediately to your account, allowing you to avoid late fees. You can also set up recurring payments.
Pay by Phone
You can pay your electric bill using MSEB’s automated phone payment system by calling 877-296-7408. This line is available 24/7 for your convenience.
To make a payment:
- Call the toll-free automated line
- Follow prompts to enter account number
- Select payment amount and submit card details
- Get a confirmation number at end
This is a fast, simple way to pay your bill when you don’t need account assistance.
Paying by Mail
Mail your MSEB payment to:
Muscle Shoals Electric Board
PO Box 2547
Muscle Shoals, AL 35662
Write your account number on the check or money order and allow 7-10 days for processing. Use mail only if paying well ahead of the due date.
Paying In-Person
You can pay your electric bill in-person at the MSEB office located at:
1015 Avalon Ave
Muscle Shoals, AL 35662
They are open Monday-Friday from 8am-5pm. Bring your bill and payment method or just know your account number. Get a receipt when paying at the desk.
Enroll in Auto Bank Draft
For easy recurring payments, enroll in MSEB’s free Auto Bank Draft program. This automatically withdraws the amount due each month directly from your bank account around the due date.
Sign up online through the Nexbillpay portal or fill out a form at the MSEB office. This ensures your electric bill always gets paid on time.
Payment Assistance Programs
If you are struggling financially, contact MSEB immediately about bill help. They offer:
- Payment arrangements – Set up a payment plan for past due balance
- LIHEAP assistance – Helps qualified low-income households
- Medical exemption – Discounted bills if on life support system
Don’t let an unpaid electric bill threaten your service. MSEB can advise you of available assistance based on your situation.
Avoid Late Fees and Disconnection
Pay your MSEB electric bill in full each month by the 10th to avoid penalties. If traveling near the due date, use automated payment options to ensure it gets paid on time. Communicate with MSEB right away if you anticipate payment issues. Stay current on your account to keep the power on.
More Resources:
MSEB – Start, Stop or Transfer Service
Alabama Electricity Assistance Programs
Electric companies propose income-based billing plan
FAQ
What is the phone number for Muscle Shoals Electric Board bill payment?
How do I pay my electric bill in El Paso TX?
Paying your El Paso Electric bill and/or your security deposit can be done online or by telephone. Payments can be made 24 hours a day, 7 days a week (including holidays). The payments are processed by BillMatrix. There is a service fee of $2. 35 for all forms of payment made using this service.
Who is Muscle Shoals Electric Board?
Muscle Shoals Electric Board is one of the Tennessee Valley Authority’s 159 electricity distributors. Serving Muscle Shoals, Alabama and the Muscle Shoals TVA Reservation. There are about 2,7015 residential and 1,721 commercial customers that we serve, and we maintain 2,32 miles of line with one delivery point and an average load factor of 65%.
How do I contact Muscle Shoals Electric Board?
For phone payments (24/7) please call: (877) 296-7408. Muscle Shoals Electric Board is one of the Tennessee Valley Authority’s 159 electricity distributors. There are parts of Colbert County that we serve, along with the city limits of Muscle Shoals, Alabama, and the Tennessee Valley Authority Muscle Shoals Reservation.
Does Muscle Shoals Electric Board offer nexbillpay?
Muscle Shoals Electric Board has teamed up with Nexbillpay to give customers who want to pay with a check, debit card, or credit card another way to do so. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement.
Where does Muscle Shoals service?
The city limits of Muscle Shoals, Alabama, the Tennessee Valley Authority Muscle Shoals Reservation, and a small part of Colbert County are here for you. According to our records, we have about 2,5579 residential and 1,459 commercial customers. We also maintain 2,32 miles of line with one delivery point and an average load factor of 65%.
What is the Muscle Shoals water & wastewater board?
The Muscle Shoals Water and Wastewater Board is a utility board whose goal is to give its customers the best service possible by providing reliable and cost-effective water and wastewater services that follow best practices. Apply Today! In the event of an emergency, they have personnel on stand-by to receive your call.
