As a Stillwater resident or business owner, paying your monthly utility bill is a regular necessity. But it doesn’t have to be a complicated process The City of Stillwater offers a variety of convenient payment options to make it easy to take care of this routine task
Overview of Stillwater Utility Services
The City of Stillwater provides several utility services to the community. including
- Electric
- Water
- Wastewater (sewer)
- Trash and recycling
Utility bills are sent out each month to thousands of customers. As a municipal utility, the goal is to deliver excellent service at reasonable rates.
There are many ways to pay your Stillwater utility bill so you can choose the method that works best for you.
Benefits of Paying Online
The City of Stillwater encourages customers to take advantage of the user-friendly online payment system. Benefits include:
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Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to City Hall.
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Speed – Online payments post instantly to your account. No waiting for checks to clear.
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Security – The city website is encrypted to protect your data during transmission and storage.
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Accessibility – The online portal allows you to manage payments 24/7.
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Automation – Set up recurring payments to ensure your bill gets paid on time.
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Paperless – Go green by opting for e-bills instead of mailed paper statements.
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Account Management – View statements, payment history and update details through the online portal.
Step-By-Step Guide to Paying Online
Paying your Stillwater utility bill online takes just a few minutes:
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Go to Pay Utility Bill on the city website.
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Click “Register Now” to set up your account with your utility details, email, password, etc.
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On future visits, simply log in then choose your payment amount and method.
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Enter your 12-digit account number from your bill.
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Select a card or e-check and submit your payment.
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Payment will instantly process and post to your account.
The whole thing can be done in just a couple clicks once your account is set up. It’s fast, easy, and secure.
Other Ways to Pay Your Utility Bill
If you prefer not to pay online, the City of Stillwater also accepts payments:
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By phone – Call the automated payment line at (833) 205-3198.
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By mail – Send a check or money order with your payment stub to:
City of Stillwater Utilities
P.O. Box 1449
Stillwater, OK 74076 -
In person – Bring cash, check or card to the Utility Billing Office at 723 S. Lewis St.
No matter which option you choose, the City of Stillwater aims to provide a quick and convenient payment experience.
Frequently Asked Questions
If you’re new to paying your bill online, you may have some questions. Here are answers to some common FAQs:
Is there a fee for online payments?
No, there are no fees to use the city’s online payment system. It’s completely free.
When will my online payment be processed?
Online payments are processed instantly and posted to your account right away.
Is paying online safe and secure?
Yes, the city website uses encryption and other security measures to protect your information during transactions.
What do I need to pay online?
You’ll need your 12-digit account number from your bill plus a debit/credit card or checking account details.
Who do I contact for payment help?
Contact Utility Billing Services at (405) 742-8245 or [email protected] for any payment questions or issues.
Paying your utility bill online is the fastest, most convenient option for getting this monthly chore done. Give it a try next time your bill is due!