Front of house staff interview questions & answers.

Depending on the setting and the number of other candidates, preparing well for an interview is crucial to landing the job if you are or will be interviewing for a position at a restaurant.

In order to help you prepare for your interview, we’ve put together a list of 14 potential restaurant interview questions below. We’ll also discuss their motivation for asking, what you should include in your response, and how to respond. We’ll also give you a few excellent examples of responses so you can get a sense of the kinds of ones that might set you apart from other job candidates!


How would you keep track of multiple requests?

Assesses multitasking and organizational skills.

Interview Questions for Fronts of House Staff:

Reveals suitability for the vacancy.

What would you do if a customer broke an expensive glass?

Tests communication and customer service abilities.

Questions about experience and background

Your experience working as a host or in the hospitality sector will be evaluated by the interviewer through the following questions:

General questions

General inquiries are made during interviews to gauge your professional background and interest in the position:

How would you manage a situation where the phone started to ring just as a customer enters the restaurant?

In this position, you must frequently manage several tasks concurrently while ensuring top-notch customer service. The interviewer wants to know if you can effectively manage and prioritize tasks. Your response should demonstrate these skills as well as how you value in-person interactions over phone interactions. Try to align your priorities with those of the restaurant.

The guest entering the restaurant would be greeted first, and then I would ask them to excuse me while I answer the phone. Then, after introducing myself to the caller, I would request that they hold for a moment. Then, in order to avoid keeping the call-in customer waiting too long, I turn my attention to our in-person customers and assist them as quickly as I can. Although I value each and every one of our customers, I want to attend to the needs of the in-person guests first. “.

Start by telling us about your business:

front of house staff interview questions answers 2

front of house staff interview questions answers 2

In the US, there are over 14 million people working in restaurants. If you choose to accept it, your mission is to sift through those 14 million people and find the best FOH staff.

Easy, right?

There are specific questions to keep in mind when interviewing for a front of house position to help you get ready for your interview process. You can better prepare for upcoming interviews by using these inquiries as a guide. 1.

What field experience do you have for a FRONT OF HOUSE STAFF POSITION?

Answer tips

Share details pertaining to the position you’re applying for. If you lack the necessary experience, try to come as close as you can.

If your employer has asked you this question, you can share your experience. Inform the employer of the duties you undertook while working there. You are able to identify the modules and programs you have worked on. What were your achievements regarding different programs.

Answer sample

I have been working with computers since 2001. I also have a degree in network support/computer repair. My last three computers have been built by me, and I previously worked for Dell. So I have around 15 years experience working with computers.


How do I prepare for the front of my house interview?

General questions
  • How would your previous employer describe you?
  • Why are you interested in our company?
  • Why are you interested in this role?
  • What are the characteristics of a quality receptionist?
  • What about clerical work interests you?
  • What are your greatest strengths pertaining to office work?

What are the 10 most common interview questions and answers for receptionist?

Someone who is highly organized, detail-oriented and a great communicator. Excellent phone manners and the capacity to be amiable while maintaining composure are additional imperatives. “.

Which 3 skills make you fit for the position of a front desk officer?

50+ most common job interview questions
  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?

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