The Top Flywheel Sports Interview Questions and How to Ace Your Interview

Flywheel Sports has become one of the most popular indoor cycling studios, offering intense spinning classes in a competitive and technology-focused environment. As the company continues expanding across the country, more opportunities arise for fitness enthusiasts and customer service professionals to join the Flywheel team.

However, getting hired at Flywheel requires more than just an interest in health and wellness. Flywheel’s rigorous interview process is designed to assess if you’ll be a good culture fit and thrive in the company’s dynamic environment. Understanding Flywheel’s core values and preparing for the most commonly asked interview questions is key to landing your dream job.

In this comprehensive guide, we’ll cover everything you need to know to ace your Flywheel Sports interview, from tips on applying and the hiring process to the top questions you’re likely to encounter.

Applying to Flywheel Sports

The first step is submitting an exceptional application Here are some tips

  • Apply online: Most positions are posted on Flywheel’s careers page or on job sites like Indeed. Make sure your application is tailored to the specific role.

  • Highlight your customer service skills: At Flywheel, the member experience is paramount. Showcase your passion for fitness along with examples of providing top-notch service.

  • Convey your motivational personality: Flywheel wants instructors and staff who can inspire and push members to their limits. Share how you create energetic environments.

  • Mention relevant certifications: Spinning, cycling, or group fitness certifications will make you stand out. Flywheel may even sponsor your certification.

  • Apply to your local studios: Hiring is often done at the individual studio level, so apply directly on studio sites if possible.

  • Follow up: Reach out to the studio manager after applying to express your enthusiasm.

Once your application is submitted, the process typically involves an initial phone screening followed by one or two in-person interviews. Flywheel also likes candidates to shadow or take a class to experience the vibe firsthand.

Flywheel Sports Interview Questions and How to Answer Them

Here are some of the most common Flywheel Sports interview questions along with tips for crafting winning responses:

Why do you want to work for Flywheel Sports?

This question assesses your fit with Flywheel’s mission and values. Emphasize your passion for the brand and indoor cycling along with how you align with their competitive yet community-focused environment. Share specific examples of how you succeeded in past roles through motivating others.

What does high-energy, motivational customer service mean to you?

Demonstrate your deep understanding of Flywheel’s service philosophy. Share your approach to creating a high-energy atmosphere, pushing clients to maximize their performance without compromising safety, and fostering community. Provide examples of how you built personal connections and inspired clients in past roles.

How would you handle a client who is frustrated with their performance in class?

Showcase your patience, empathy and commitment to member satisfaction. Explain how you would listen actively to understand their concerns, offer encouragement and modifications to help improve their experience, and follow up after class to ensure their needs are met.

How do you handle stressful or confrontational situations?

This shows your emotional intelligence and conflict resolution abilities. Remain calm and professional when faced with difficult interactions. Emphasize de-escalating techniques like active listening, finding solutions, and focusing conversations on shared goals. Share examples of successfully defusing tense situations.

What strategies would you use to drive membership sales?

Demonstrate your sales abilities and business acumen. Highlight targeted marketing campaigns, creative member referral programs, strategic partnerships, social media, and leveraging data to identify growth opportunities. Share proven results from past roles.

How do you stay motivated on days you don’t feel like working out?

For instructor roles, this question assesses your authentic passion for fitness. Be honest but emphasize techniques you use to motivate yourself on difficult days, like remembering your goals, pumping up music, adjusting your workout, or drawing energy from class participants.

How do you balance connecting with members while also monitoring and correcting form?

Instructors must build personal connections while maintaining proper form and safety. Discuss how you foster community and provide individualized attention while walking the studio floor, using mirrors, and providing tactful guidance to ensure members exercise correctly.

This role requires coordinating schedules across classes and instructors. How would you approach this?

Showcase your organizational skills. Discuss creating master schedules, identifying conflicts proactively, over-communicating changes, having contingency plans for instructor absences, and using scheduling software to manage the complexity seamlessly.

What is one area of your skill set that you hope to improve in this role?

This shows self-awareness and eagerness to grow. Pick an area related to the job like sales, spin technique, or developing specialty classes. Share how you proactively seek feedback and training to continuously improve.

Where do you see yourself in 5 years?

Share your long-term passion for the fitness industry and interest in growing with Flywheel into broader roles utilizing your strengths. However, focus primarily on your excitement about the immediate role and contributing to the studio’s success.

What other questions do you have about the role?

Always close with questions about the position, training, Flywheel culture or next steps. This conveys your engagement in the process and interest in the company.

Flywheel Sports Core Values to Reference

When interviewing, be sure to emphasize how your skills and values align with Flywheel’s core values:

  • Motivation: Bring out your inner competitor and push yourself and your teammates further.

  • Community: Support each other, foster connections, and promote inclusivity.

  • Grit: Persist through challenges and discomfort to achieve your fullest potential.

  • Joy: Create an atmosphere of fun, energy and shared celebrations.

  • Innovation: Embrace creativity, take risks, and lead the evolution of indoor cycling.

  • Entrepreneurial spirit: Take initiative, solve problems and drive Flywheel forward.

Key Takeaways for Your Flywheel Interview

With these tips, you’ll be ready to take on any question thrown your way and convey your fit with the high-energy Flywheel culture. Remember to:

  • Highlight your motivational, service-focused mindset

  • Provide concrete examples that back up your answers

  • Align your values and passion with Flywheel’s principles

  • Ask thoughtful questions that show your interest in the company

  • Convey your desire to be part of the Flywheel community

  • Exude positivity, competitive spirit, and an authentic love for indoor cycling

Land your dream job at this pioneering fitness brand by showcasing your grit, drive, and commitment to delivering transformative experiences. You got this! Now go out there and crush your Flywheel Sports interview.

The team at Flywheel Sports

  • The founders of Flywheel Sports is Ruth Zukerman .
  • Sarah Robb O’Hagan and Ruth Zukerman are the most important people at Flywheel Sports.
  • Key PeopleSarah Robb OHaganRuth Zukerman

Flywheel Sports is ranked #74 on the Best Start-up Companies to Work For in America list. Zippias Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Rate Flywheel Sports fairness in compensating employees.

  • Flywheel Sports has 100 employees.
  • 55% of the people who work at Flywheel Sports are women and 45% are men.
  • The most common ethnicity at Flywheel Sports is White (56%).
  • 23% of Flywheel Sports employees are Hispanic or Latino.
  • 12% of Flywheel Sports employees are Black or African American.
  • The average employee at Flywheel Sports makes $44,580 per year.
  • Employees at Flywheel Sports stay with the company for 4. 5 years on average.

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Ruth Zukerman, Co-Founder of SoulCycle and Flywheel Sports


What questions are asked in a pre game interview?

How have the last few games gone? What’s the week been like in practice? What have you seen recently that you want to work on? What’s been a strength you’ve been able to rely on in your last 5 games?

What are good questions to ask athletes?

Have you faced any challenges in trying to play sports? What do you like most about playing our sport? What skills would you like to improve throughout the season? How can your teammates help you improve?

What are good questions to ask athletic directors?

Tell me about your philosophy for high school athletics in terms of winning versus playing time. How do you set the tone for the athletics department as an athletics director? How do you determine when to hire or fire a coach? How do you ensure both athletic and academic success?

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