CASE MANAGER INTERVIEW QUESTIONS & ANSWERS! (For all Case Manager Job Interviews!)
Case Manager Interview Questions (With Example Answers)
Whether you’ve been working in the industry for years and are looking for a promotion, are just starting your career, or are looking for a change of scenery in your professional life, preparing for your case manager interview is a good idea.
The best way to do this is by going over some common interview questions and practicing your answers to them. In this article, you’ll find 20 example questions and answers that you can use to get started.
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Why do you want to work as a Case Manager?
You can say that you believe to have the skills that are essential for an excellent case manager (empathy, communication skills, ability to solve conflicts, planning and organizational skills), and see a meaningful purpose in this work.
Alternatively you can narrate a story (can be your personal story) of a difficult situation someone experienced, and a vital role a Case Manager played in helping them overcome the situation, and how this experience motivated you to purse the same career path. You can also refer to your previous working experience or education (if relevant).
How do you imagine a typical day in work?
Case managers work in all kinds of institutions, and obviously your day in a community hospital will differ from your day in a youth detention center, or in a rehab.
In all cases, however, you should show proactive approach to work. Say that you will actively seek opportunities to help your clients, that you will make regular contact with them, and won’t just wait until someone knocks on your door.
You can say that you will devote most of your time to meetings (and suggest that you do not mind making home visits), or phone calls, while trying to arrange things for your clients. You can also say that you plan to devote a part of each day to administrative work (which belongs to this profession, and we can not avoid it).
How do I prepare for a case manager interview?
- Can you tell me a little about yourself?
- Why are you leaving your current job?
- Why do you want to work here?
- What are some of your strengths as a case manager?
- What are some of your weaknesses as a case manager?
What questions are asked in a case manager interview?
- What was your most challenging case? …
- How do you approach a new case? …
- Your case includes a family member with special needs. …
- How do you work with angry or violent people? …
- When working on cases, how do you motivate yourself and ensure all paperwork, visit, and other work gets done?
How should a case manager dress for an interview?