A Complete Guide to Acing Your Compsych Interview

ComPsych is the biggest provider of employee assistance programs (EAP) in the world. Their goal is to help workers deal with personal problems that might affect how well they do their job.

Before you get the job at ComPsych, they will ask you a number of questions about your experience, skills, and qualifications. We’ve put together a list of common ComPsych interview questions and answers in this guide to help you get ready for your interview.

The interview process at ComPsych can vary depending on the position you are applying for. However, most positions will require a phone screening with a recruiter, followed by one or more interviews. Another thing that could be asked of you is to take a test, like the Wonderlic Cognitive Test, and/or act out a situation. The entire process can take anywhere from a few days to a few weeks.

Interviewing at Compsych can be an exciting yet nerve-wracking experience. As one of the largest providers of employee assistance programs and work-life services, Compsych only hires the best of the best.

With some preparation and insight into the Compsych interview process, you can put your best foot forward. This comprehensive guide will walk you through what to expect during the Compsych interview and tips to help you shine.

Overview of Compsych

Founded in 1984, Compsych provides organizations with employee assistance programs (EAPs), work-life services, wellness programs, and consulting services. Headquartered in Chicago, Compsych has over 3,000 employees and has been recognized as a Best Place to Work by Fortune magazine.

Compsych serves over 12,000 organizations and millions of employees worldwide. Their programs help employees balance work and life while improving productivity, health, and engagement.

Some of Compsych’s services include

  • EAP services: Counseling, health coaching, work-life assistance, crisis management resources, etc.

  • Work-life services: Dependent care and daily living resources, legal and financial counseling, identity theft recovery services

  • Wellness programs: Health risk assessments, biometric screenings, health coaching, and incentives

  • Absence management: Leave administration, return-to-work coordination, and disability claims management

Compsych Company Culture and Values

Compsych prides itself on having a collaborative and inclusive work culture centered around their CORE values:

Create the extraordinary
Own it
Respect differences
Embrace positive change

They look to hire employees who embody these values and can contribute to their positive culture. Compsych employees praise the supportive environment, great work-life balance, and opportunities for growth and advancement.

Compsych Interview Process

The Compsych interview process typically consists of one or two rounds:

First round: 30-45 minute video interview focused on resume, experience, and competencies

Second round: Panel or one-on-one interview to meet with hiring managers, discuss role in more depth

Some key things to expect:

  • Behavioral questions: Past experiences handling challenges, working on teams, managing projects, etc.

  • Role-specific questions: Scenarios and questions specific to the role you are applying for

  • Culture-fit questions: Questions about your work style, values, and preferences to assess culture fit

  • Case scenarios: Hypothetical scenarios to demonstrate analytical skills for some roles

Interviews are conducted by HR and department heads. Second round may involve formal presentations or skills assessments depending on the role.

How to Prepare for a Compsych Interview

Here are some tips to help you have a successful Compsych interview:

Research the company and role: Understand Compsych’s services, mission, culture, and the day-to-day responsibilities of the role. Use their website and employee reviews on Glassdoor.

Review your resume: Refresh yourself on key experiences, achievements, and skills you want to emphasize. Know your resume inside and out.

Prepare stories and examples: Think of stories that align with behavioral and situational interview questions. Quantify achievements and impact when possible.

Practice answering questions aloud: Rehearse speaking about your background, skills, and motivation out loud. Practice keeping answers clear and concise.

Prepare questions to ask: Come prepared with thoughtful questions that show your interest in Compsych and the role.

Review common interview questions: Expect popular behavioral and situational questions. Prepare bullet points instead of memorized scripts.

Dress professionally: Wear proper business attire in muted colors and minimal accessories, even for video interviews.

Get ready logistically: Confirm interview time and platform. Test technology and internet connection. Have water, notebook, resume, and notes nearby.

12 Commonly Asked Compsych Interview Questions

Here are some of the most common Compsych interview questions to expect and how to ace them:

1. Tell me about yourself.
Keep it brief and focus on highlights most relevant to the role. Provide an overview of your background, experience, and skills.

2. Why do you want to work at Compsych?
Show your enthusiasm for their mission, culture, and growth opportunities. Highlight aspects that resonate with your values and align with your career goals.

3. Why are you interested in this role?
Explain why the role excites you and how it fits with your skills and interests. Show you understand the day-to-day responsibilities.

4. What are your strengths?
Share 2-3 relevant strengths and provide examples of using those strengths to succeed and add value. Quantify results when possible.

5. What is your greatest weakness?
Share an area you’ve improved on. Demonstrate self-awareness and discuss the steps you’re taking to improve. Position it as a development area rather than a fatal flaw.

6. Tell me about a time you faced a challenge at work. What did you do?
Share a specific example. Explain the situation, action you took, and results. Emphasize skills like problem-solving, critical thinking, and perseverance.

7. Tell me about a time you worked as part of a team. What was your role?
Share a brief story highlighting your ability to collaborate and work effectively on teams. Discuss your specific contributions.

8. Why are you leaving your current position?
Keep it positive. Focus on seeking growth opportunities, not escaping an unpleasant situation. Express respect for current/former employers.

9. Where do you see yourself in 5 years?
Show ambition and interest in growing your skills and advancing your career at Compsych. Mention interest in leadership roles if desired.

10. How would you handle an upset client?
Demonstrate empathy, conflict resolution skills, and commitment to service excellence. Outline steps to de-escalate, understand concerns, and resolve issues.

11. How do you prioritize when juggling multiple projects?
Prove you can multitask and manage competing demands. Share systems to organize, prioritize, and ensure on-time high-quality delivery. Give examples.

12. Do you have any questions for me?
Ask thoughtful questions that demonstrate your understanding of the role and interest in the company. Avoid questions answered on their website.

Tips for Answering Compsych Interview Questions

Keep these tips in mind to craft winning answers:

  • Listen carefully and ask for clarification if needed before answering

  • Keep answers clear, concise, and focused; avoid rambling

  • Quantify achievements and results when possible

  • Provide specific examples and stories to back up claims

  • Be upbeat – show passion for your work and enthusiasm for the role

  • Ask insightful questions that show your engagement and interest

  • Monitor body language and tone – make eye contact and sit up straight

  • Send thank you notes after the interview reiterating your interest

How to Stand Out in Your Compsych Interview

Make yourself stand out during the hiring process with these strategies:

  • Highlight cultural fit: Emphasize your alignment with Compsych’s mission, values, and commitment to service excellence. Give examples.

  • Ask smart questions: Demonstrate curiosity and interest by asking thoughtful, researched questions about growth, challenges, initiatives, etc.

  • Show passion: Convey genuine enthusiasm for the role, products, and opportunity to grow with Compsych.

  • Focus on client impact: Use stories that highlight delivering

ComPsych Answers Your Counseling Questions


What is your biggest weakness as a therapist interview?

The trick is to cite your pre-selected weakness (and it goes without saying that this weakness needs to be job-related) and then immediately follow up with how you are working to overcome it. For example: “I would say my greatest weakness is my tendency to get caught up in the small details.

What questions are asked in a hospital behavioral interview?

» Tell us about a time when you did something you were proud of in a clinical. » Tell us about a time when you made a mistake that you learned from in a clinical. » Take us through the process of introducing yourself to a patient. » Describe how you handled a difficult patient who demanded antibiotics unnecessarily.

How to deal with an aggressive patient interview question?

Here is an example answer: “If a patient were to be aggressive with a member of my team or me, I would remain calm and understanding. However, in most cases, the patient is angry because they are frustrated and want to be heard. Therefore, I would take time to listen to the patient so I can help resolve their concern.”

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