Paying your monthly utility bill to the City of Flagstaff is a regular routine for residents. The city provides water, sewer, trash, recycling and stormwater services that are billed each month. As a customer, you want a straightforward way to pay your city utilities on time. Flagstaff offers multiple payment options to meet the needs of all residents. This comprehensive guide will walk you through the available methods for paying your City of Flagstaff utility bill.
Overview of City of Flagstaff Utilities
The City of Flagstaff provides essential utility services to residents within city limits. This includes:
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Water – Drinking water sourced from Upper Lake Mary and pumped to homes
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Sewer – Wastewater collection and treatment to protect public health.
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Trash & Recycling – Curbside trash and recycling pickup each week.
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Stormwater – Drainage system maintenance to prevent flooding.
The City of Flagstaff strives to deliver reliable, quality utility services. They are committed to making bill payment easy and convenient for all customers.
Understanding Your City of Flagstaff Utility Bill
The City of Flagstaff sends utility bills monthly, with all charges combined into one statement. Here are the key components of your city utility bill:
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Account number – For referencing your account.
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Service address – The location receiving utility services.
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Billing date – When the bill was generated.
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Due date – Payment is due upon receipt.
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Total amount due – Sum of all current charges.
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Payment stub – Return this portion with mailed payments.
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Itemized charges – Breakdown of each utility service billed.
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Usage – Your metered or flat-rate charges for the month.
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Taxes – Applicable city, state and federal taxes.
Review your bill closely each month to understand the charges. Contact the city utility billing office if you have any questions.
Payment Options from the City of Flagstaff
The City of Flagstaff offers multiple ways to pay your utility bill conveniently. Choose the payment method that works best for you:
Pay Online
The fastest way to pay is through the city’s online payment portal. You can make secure online payments using your checking account, credit card or debit card. There are no fees for online payments.
To pay online:
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Sign in with your account number and PIN.
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Select Pay Bill and enter your payment info.
Online payments are applied instantly to your account. You can also setup recurring payments.
Pay by Phone
Call the city’s automated payment line at 888-871-0725 to pay by phone. Follow the prompts to enter your account number and payment details. Payments by phone are applied right away.
Pay by Mail
Send a check or money order using the payment stub from your bill to:
City of Flagstaff
ATTN: Utility Billing
211 W Aspen Avenue
Flagstaff, AZ 86001
To avoid late fees, allow 7-10 days for mailed payments to reach the city. Include your payment stub and write your account number on checks.
Pay in Person
Bring cash, check or credit/debit card to pay your utility bill at the city utility billing office.
City of Flagstaff Utility Billing Office
211 W Aspen Avenue
Flagstaff, AZ 86001
Office hours are Monday-Friday 8AM-4:30PM. In-person payments are applied same day.
Auto-Pay and Budget Billing
Enroll in auto-pay or budget billing through the city’s online portal. Auto-pay automatically deducts your bill from your bank account each month. Budget billing averages costs over the year into a fixed monthly payment amount. These options ensure your bill is paid on time every month.
Avoid Late Fees and Disconnection
Pay your City of Flagstaff utility bill by the due date each month to avoid penalties:
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Late fee – 10% fee added if not paid on time.
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Disconnection – Water service turned off for non-payment.
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Reconnection fee – $30 charge to restore water service, payable before reconnection.
Avoid these fees and inconveniences by paying on time. Contact the city immediately if you expect difficulty with on-time payment in any given month.
Payment Assistance Programs
If you are experiencing financial hardship and need help paying your city utility bill, Flagstaff offers assistance:
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Payment arrangements – The city will work with you on a payment plan for past due balances.
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Limited Income Utility Assistance – Provides bill payment assistance for low income residents.
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Project SHARE – Accepts donations to assist households with utility bills.
Contact the utility billing office to learn more about these programs.
In Summary
Recovery Roundtable- Water Bill Changes
FAQ
What is the phone number for Flagstaff water bill?
Who is PNP bill payment?
Some banks and other financial institutions offer a service called “Pre-Authorized Payment,” which lets customers have their regular bill payments taken out of their account automatically.
Why is Flagstaff famous?
In the early 1900s, Flagstaff experienced its first tourism boom. It became known as the “City of Seven Wonders” because of the “Seven Wonders” of the Flagstaff area, which are the Grand Canyon, Oak Creek Canyon, San Francisco Peaks, Sunset Crater, Walnut Canyon, and Wupatki National Monument.
Is Flagstaff tap water good?
Background. Flagstaff has good water in part because 70% of its potable water comes from deep well aquifers. While groundwater requires little treatment, surface water passes through multiple treatment steps prior to distribution.
How do I pay my municipal services bill in Flagstaff?
The mission of the City of Flagstaff is to protect and enhance the quality of life for all. There are several ways to pay your Municipal Services bill: online, in person, over the phone, or through the mail. This is true for both regular water service customers and load station customers. Learn more ».
What is Flagstaff’s new online water bill payment portal?
The city of Flagstaff’s new online water bill payment portal will launch Friday. The new portal will allow customers to access paperless statements, scheduled payments and to view account information online. kAmx7 J@F 92G6 BF6DE:@?D [ A=62D6 C6249 @FE E@ r:EJ @7 u=28DE277 2E WhagX a`baab` 36EH66?.
Where can I pay my PNP bill in Flagstaff?
The mission of the City of Flagstaff is to protect and enhance the quality of life for all. CVS Pharmacy, Family Dollar, and Walmart. Please call us to obtain more information! City Hall is currently open 8AM-4:30pm, Monday-Friday, excluding holidays. Online payments will appear as “PNP Bill Payment” on your bank statement.
Where can I pay taxes in Flagstaff?
Flagstaff Mall at 4650 N. Hwy 89, inside the mall next to Planet Fitness, M-F, 9am to 5pm. To avoid interest charges, tax payments must be made or postmarked by the due dates listed below. The Treasurer’s Office honors the postmark date on mailed payments for current year taxes.
What is the mission of the city of Flagstaff?
The mission of the City of Flagstaff is to protect and enhance the quality of life for all.
