How to Pay Your CoServ Gas Bill: A Step-by-Step Guide

Paying your monthly CoServ gas bill quickly and easily is important to avoid late fees and maintain uninterrupted service. CoServ provides natural gas service to over 180000 homes and businesses across Denton, Collin Cooke, Grayson, Montague, Wise, and Tarrant counties in North Texas.

With multiple payment options to choose from, CoServ aims to make paying your gas bill as convenient as possible. This comprehensive guide will walk you through everything you need to know about paying your CoServ gas bill.

Overview of CoServ Gas Bill Payment

CoServ offers a variety of bill payment options tailored to your needs

• Online – Pay instantly 24/7 via SmartHub or the Pay Now option

• Phone – Call anytime to pay via automated system using your card or bank account info.

• Mail – Send a check or money order with your payment stub.

• In person – Visit authorized payment locations like MoneyGram.

• Auto Pay – Set up recurring monthly payments from your bank account or card.

• Budget Billing – Pay a monthly averaged bill amount to help manage costs.

• Paperless billing – Receive, view and pay bills electronically.

• Payment assistance – Extensions and financial aid programs are available for qualifying customers.

Read on for a step-by-step guide on how to pay your CoServ gas bill using these convenient options.

Step 1: Sign Up for a SmartHub Account

The easiest way to manage and pay your CoServ gas bill is through SmartHub, the online account management portal and mobile app.

To sign up:

• Visit www.coserv.com or download the CoServ mobile app
• Select “Create an Account” and enter your account information
• Create a username and password

With SmartHub you can:

• View real-time account balances
• Access up to 24 months of statements
• Make one-time or recurring payments
• Set up autopay and paperless billing
• Monitor daily gas usage

Having a SmartHub account makes paying your bill quick and simple.

Step 2: Pay Your Bill Through SmartHub

Once you’ve created your SmartHub account, paying your bill takes just a few clicks:

1. Log into SmartHub via web or mobile app.

2. Go to the Billing & Payments tab.

3. Select Pay Now – your current balance will populate.

4. Enter your payment amount and date.

5. Choose a payment method:

   • Bank account – store details for fast future payments

   • Debit/credit card – Visa, Mastercard, Discover

6. Submit payment and get instant confirmation.

SmartHub securely stores your payment information, so future bills are paid in seconds. The mobile app also allows convenient payments on-the-go.

Step 3: Pay by Phone

In addition to online payments, CoServ offers an automated phone payment system available 24/7.

To utilize the pay-by-phone option:

• Call 1-855-938-3496
• Have your 10-digit CoServ account number ready
• Follow voice prompts to make a payment from your bank account or debit/credit card
• Payment will process automatically and you’ll receive a confirmation number

This is a quick, easy way to pay if you prefer speaking to an automated system or don’t have internet access.

Step 4: Pay by Mail

To pay your CoServ gas bill by mail:

• Write a check or money order payable to CoServ

• Include payment stub to ensure proper crediting to your account

• Send to:

  CoServ

  P.O. Box 734803

  Dallas, TX 75373-4803

• Allow 5-7 business days for mailed payments to process

Though one of the slower options, mailing a check is simple and convenient for many customers. Just make sure to mail 5-7 days before your bill’s due date.

Step 5: Pay in Person

CoServ has partnered with MoneyGram to offer in-person bill payment at various grocery stores, pharmacies, retailers and check cashing locations.

To find an authorized walk-in payment location:

• Visit the MoneyGram website and enter your zip code
• Select “Pay Bills” and search for CoServ
• Call 1-800-666-3947 for location assistance

Paying in person allows you to pay with cash if needed. Look for MoneyGram signs at participating retailers.

Step 6: Enroll in Auto Pay

For maximum convenience, enroll in CoServ’s Auto Pay program. This authorizes recurring monthly payments directly from your chosen bank account or credit/debit card.

To sign up for Auto Pay:

1. Log into SmartHub

2. Go to Billing & Payments

3. Select Auto Pay Program

4. Choose your payment method

5. Review and submit the authorization form

Once enrolled, you’ll receive payment confirmations without having to lift a finger. Your gas bill is paid automatically each month on the due date.

Step 7: Review Billing & Payment Assistance Options

If you’re ever struggling to pay your CoServ gas bill on time, be sure to review available assistance programs:

• Payment extensions – One-time due date extension for past-due balances

• Average or fixed budget billing – Pay a consistent monthly amount to help manage costs

• Financial assistance – Agency bill payment aid and CoServ Charitable Foundation grants

• Energy efficiency rebates – Upgrades to help lower natural gas usage and bills

Contact CoServ immediately if you anticipate difficulty paying your bill so alternate arrangements can be made before service disruption occurs. Customer support agents can explain ways to lower and better manage your monthly gas bill.

Get Support Paying Your CoServ Gas Bill

For additional bill pay help, CoServ provides:

• Customer service line: 940-321-7800

• Toll-free support: 800-274-4014

• Automated outage reporting: 855-938-3496

• Email: [email protected]

• SmartHub live chat

• FAQs and how-to guides on CoServ.com

Paying your CoServ natural gas bill should be quick and hassle-free. With multiple payment methods to choose from, budget billing options, and payment assistance programs, keeping your account in good standing is convenient. Reach out to customer support if any questions arise.