Located in Macomb County, Michigan, the City of Eastpointe provides water utility services to over 32,000 residents Paying your Eastpointe water bill is essential to avoid service disruption and additional fees. The city offers various convenient payment options including online, by phone, in person, or by mail This guide will outline how to pay an Eastpointe water bill through the available methods.
Overview of Eastpointe Water Bill Payment
Key things to know about paying your City of Eastpointe water utility bill:
- Bills are issued monthly and due 21 days after billing date
- Online payments can be made anytime at no charge
- Phone payments are accepted with a fee per transaction
- In-person payments can be made at City Hall with no fee
- Cash, checks, money orders and major credit cards are accepted
- Late fees apply if not paid by due date
You’ll need your 10-digit account number to reference your account when making a payment, Below are step-by-step instructions for the various payment methods,
Paying Online
The quickest and most convenient way to pay your Eastpointe water bill is online through the city’s website.
Follow these steps to pay online:
- Go to www.cityofeastpointe.net
- Click on “Pay For” then “My Water Bill”
- Enter your 10-digit account number
- Select payment method such as credit/debit card or e-check
- Enter payment details and amount
- Review payment info and submit
Online payments are processed immediately with no fee. You can view payment history and set up recurring payments.
Paying by Phone
You can pay your Eastpointe water bill over the phone by calling 586-445-5052.
To make a payment by phone:
- Call 586-445-5052 to reach the water department
- Provide your 10-digit account number
- Specify payment amount and method
- There is a $3.00 fee per phone transaction
- Record the confirmation number
Phone payments are accepted 24/7. Fees apply for debit/credit cards and e-checks.
Paying In Person
For in-person bill payment, you can visit Eastpointe City Hall at 23200 Gratiot Ave.
To pay your water bill at City Hall:
- Go to the City Hall utility counter
- Provide your account number
- Specify payment amount and method
- Cash, check, money order or credit card accepted
- No fee for in-person payments
- Obtain a receipt for your records
City Hall is open Monday-Thursday, 8am-4:30pm. In-person payments allow you to pay with cash with no extra fees.
Paying by Mail
You can mail your water bill payment to:
City of Eastpointe
PO Box 31004
Detroit, MI 48231
To pay by mail:
- Make check or money order payable to “City of Eastpointe”
- Write your account number on the payment
- Allow 7-10 days for mailed payments to process
- Include payment stub or bill copy if possible
There are no fees for mailed payments, but it takes longer to process. Pay online or by phone for faster processing.
Payment Policies and Fees
Keep these Eastpointe water bill policies in mind:
- Bills are issued monthly and due in 21 days
- 10% penalty fee added if not paid by due date
- Service discontinued if past due for over 60 days
- $25 fee to restore service after disconnection
- $30 fee for returned checks
Avoid late fees and service disruption by paying your water bill in full each month before the due date.
Setting Up Recurring Payments
For hands-off water bill payments, enroll in auto-pay through the city’s online portal. This automatically pays your monthly bill from your chosen account.
To set up recurring payments:
- Go to online payment portal
- Sign in to your account
- Select “Recurring Payments”
- Enter your payment info
- Choose start date and frequency
With auto-pay, your bill is paid on time each period without the hassle. You can cancel or edit auto-pay anytime.
Closing Thoughts on Eastpointe Water Payments
Paying your Eastpointe water utility bill is easy through the various online, phone, mail and in-person options. Opt for recurring auto-pay to avoid late fees and save time. Just be sure to keep your account details current. Contact Eastpointe Water Department at 586-445-5052 if you have any payment issues or questions. Managing your water account responsibly allows you to avoid service interruption.
How do I pay my water bill online?
How do I pay a water bill in Eastpointe MI?
To pay your water bill, write a check to the City of Eastpointe and write down the account number. Mail to: City of Eastpointe, 23200 Gratiot Ave. , Eastpointe, MI 48021, Attn: Finance Department The Document Center provides easy access to public documents.
Does Eastpointe have a bill payment kiosk?
Bill payment just got a little bit easier for residents of Eastpointe. People can pay their water and tax bills at a new kiosk outside of City Hall that opened on Tuesday. The kiosk is open 24 hours a day. The new DivDat kiosk accepts cash, credit cards and checks.
How do I contact Eastpointe Water Department?
We ask that you provide us with the medical reason and contact information in writing. Send the request to the attention of the Water Department at 23200 Gratiot Avenue, Eastpointe, MI 48021. Provide your name, address, and telephone number (cell phone number if available). The information will be retained for one year.
How do I create a new account at Eastpointe Water Department?
To create a new account at Eastpointe Water Department, click here to create an account on their website. After creating the account, you can setup payment with credit, debit, or direct deposit.
What is the water provided by Eastpointe City?
The Eastpointe City Water provides water for approximately 32,442 residents living in the Eastpointe area, Michigan. Eastpointe City Water collects its supply from the City of Detroit and the GLWA Great Lakes Water Authority. Established in 1924, the Eastpointe City Water is dedicated to serving its community.
Does Eastpointe charge a service charge?
The kiosk also gives residents the option of getting a transaction receipt. There is no service charge for residents who choose to pay using the kiosk. A press release from DivDat Kiosk Network says that there are more than 100 kiosks in the Metro Detroit area that can be used to pay for things at Eastpointe.
