Top Business Central Interview Questions and Answers for 2024

Are you preparing for a Dynamics 365 Business Central interview? Whether you’re applying for a role as a Business Central consultant, developer, or functional expert, it’s essential to be well-prepared for the interview process. In this article, we’ll cover some of the most commonly asked Business Central interview questions and provide comprehensive answers to help you ace your upcoming interview.

Understanding Business Central

Before we dive into the interview questions, let’s briefly discuss what Dynamics 365 Business Central is and its key features.

Dynamics 365 Business Central is a comprehensive enterprise resource planning (ERP) solution designed for small and medium-sized businesses (SMBs). It’s a cloud-based, all-in-one business management solution that helps organizations streamline operations, increase financial visibility, and improve overall efficiency.

Some of the key features of Business Central include:

  • Financial management
  • Supply chain management
  • Project management
  • Sales and customer service
  • Reporting and analytics
  • Integration with other Microsoft products (Office 365, Power BI, etc.)

With Business Central, businesses can connect their sales, finance, operations, and customer service data, enabling better collaboration and decision-making across the organization.

Common Business Central Interview Questions

Now, let’s explore some of the most commonly asked Business Central interview questions, along with detailed answers to help you prepare.

1. What are the benefits of using Dynamics 365 Business Central?

Dynamics 365 Business Central offers several benefits to businesses, including:

  • Improved financial visibility and control
  • Streamlined business processes and operations
  • Enhanced customer service and relationship management
  • Better project management and resource allocation
  • Increased productivity and efficiency
  • Scalability and flexibility to grow with your business
  • Integration with other Microsoft products and third-party applications
  • Reduced IT costs through a cloud-based solution

2. How is Dynamics 365 Business Central different from Dynamics NAV?

Dynamics NAV (Navision) was the predecessor of Dynamics 365 Business Central. While Business Central is built on the same core functionality as NAV, it has been re-written and optimized for the cloud. Some key differences include:

  • Cloud-based solution (SaaS) versus on-premises deployment
  • Modern and intuitive user interface
  • Seamless integration with other Microsoft products (Office 365, Power BI, etc.)
  • Automatic updates and upgrades
  • Ability to extend functionality through apps and extensions

3. Can Business Central be deployed on-premises or in a private cloud?

Yes, while Dynamics 365 Business Central is primarily a cloud-based solution, it can also be deployed on-premises or in a private cloud environment. However, it’s important to note that the on-premises version may not have the same features and functionality as the cloud version, and updates and upgrades may not be as seamless.

4. What are the licensing options for Business Central?

Dynamics 365 Business Central offers two main licensing options:

  1. Essentials: This is the base licensing option, suitable for businesses that require core ERP functionality such as financial management, supply chain management, and project management.

  2. Premium: This licensing option includes all the features of Essentials, plus additional capabilities for manufacturing and service management.

Additionally, there are two types of user licenses:

  • Full User: For users who require full access to the system’s functionality.
  • Team Member: For users who need limited access, such as data entry or report viewing.

5. How can Business Central be customized or extended?

Dynamics 365 Business Central can be customized and extended in several ways:

  • Extensions: These are add-ons that enhance the functionality of Business Central without modifying the core code. Extensions can be developed by Microsoft, third-party vendors, or in-house developers.
  • Custom Development: Businesses can develop custom solutions or integrations using the Business Central development environment and the AL (Application Language) programming language.
  • Third-Party Apps: Business Central can be integrated with various third-party applications and services through APIs and connectors.

6. Can Business Central integrate with other Microsoft products?

Yes, Dynamics 365 Business Central seamlessly integrates with other Microsoft products, such as:

  • Office 365: Business Central integrates with Outlook, Word, and Excel, allowing users to create and manage documents, emails, and tasks directly from within the ERP system.
  • Power BI: Business Central data can be easily connected to Power BI for advanced reporting and data visualization capabilities.
  • Power Apps and Power Automate: These low-code/no-code platforms can be used to extend Business Central functionality and automate workflows.

7. What are some common use cases or industries for Business Central?

Dynamics 365 Business Central is a versatile solution that can be used across various industries, including:

  • Manufacturing
  • Distribution and logistics
  • Retail and e-commerce
  • Professional services
  • Non-profit organizations
  • Food and beverage
  • Healthcare

Business Central can be customized and extended to meet the specific requirements of different industries through the use of extensions, custom development, and third-party integrations.

8. How does the upgrade process work for Business Central?

One of the advantages of Dynamics 365 Business Central being a cloud-based solution is that updates and upgrades are handled automatically by Microsoft. However, if you have customizations or extensions, the upgrade process may require additional steps:

  • Testing the upgrade in a sandbox environment
  • Ensuring compatibility of customizations and extensions with the new version
  • Applying any necessary code changes or updates to customizations and extensions
  • Deploying the upgraded version to the production environment

It’s recommended to work closely with a Business Central partner or consultant to ensure a smooth upgrade process and minimize any potential disruptions to your business operations.

9. What are some best practices for implementing Business Central?

When implementing Dynamics 365 Business Central, it’s essential to follow best practices to ensure a successful deployment and adoption. Some best practices include:

  • Defining clear business objectives and requirements
  • Involving key stakeholders and end-users throughout the implementation process
  • Conducting thorough data migration and testing
  • Providing comprehensive end-user training and documentation
  • Establishing a governance framework for ongoing maintenance and support
  • Leveraging the expertise of a certified Business Central partner or consultant

10. Can you explain the role of a Business Central consultant or functional expert?

A Business Central consultant or functional expert plays a crucial role in the implementation, customization, and ongoing support of the Dynamics 365 Business Central solution. Their responsibilities may include:

  • Gathering and analyzing business requirements
  • Configuring and customizing Business Central to meet specific business needs
  • Conducting end-user training and providing support
  • Developing and deploying extensions or custom solutions
  • Performing data migration and integration with other systems
  • Providing best practices and process optimization recommendations
  • Assisting with upgrades and ongoing maintenance

Effective Business Central consultants or functional experts should have a deep understanding of the product, as well as industry-specific knowledge and experience.


Preparing for a Dynamics 365 Business Central interview requires a solid understanding of the product, its features, and its implementation best practices. By familiarizing yourself with these common interview questions and their answers, you’ll be better equipped to showcase your knowledge and expertise during the interview process.

Remember, in addition to technical knowledge, interviewers may also assess your problem-solving skills, communication abilities, and overall fit within the company culture. Stay confident, provide relevant examples from your experience, and don’t hesitate to ask clarifying questions if needed.

Good luck with your Business Central interview!

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