Leading retailer of discounted apparel and home goods is Burlington Stores. The business is renowned for its extensive selection of coats, clothing, and home decor products. You can anticipate being questioned about your previous experience with customer service, your capacity for dealing with challenging circumstances, and your familiarity with the company’s products if you’re applying for a job at Burlington Stores.
The interview process at Burlington Stores is generally pretty straightforward. A phone interview and an in-person interview are typically requirements for jobs, though some only call for one or the other. The interview questions are typically fairly standard and center on topics like prior work experience, customer service abilities, and availability. The interview process is generally quick and simple, and candidates can typically anticipate hearing back from the business within a week or so.
Most Asked Burlington Coat Factory Interview Questions and Answers
What candidates say about the interview process at Burlington Stores
- They contact you to schedule an interview, and you do so online using an email they send you. When I was employed there, scheduled phone interviews had replaced in-person interviews. On September 23, 2022, Cashier – Beaumont, Texas, shared the same queries.
- Excellent and friendly shared on August 23, 2022 by a customer service representative from Matteson, Illinois
- My interview was over the phone for about 5 minutes. Shared on July 7, 2022 – Cashier – Brownsville, TX.
What advice do candidates give for interviewing at Burlington Stores
- Be genuine Shared on August 2, 2022 by a team member from Oklahoma City, OK
- Know something about the company. shared on July 6, 2022 – Edgewater, NJ, warehouse worker
- A scenario question such as “what would you do if so and so shared on March 7, 2022” is coming up, so be prepared.
How candidates received their first interview at Burlington Stores
- Got an email to schedule a phone interview. I scheduled it as soon as possible, but I never received a call. Shared on September 8, 2022.
- Met the manager in the wash room. Shared on May 10, 2021.
- Manager contacted me; we had previously collaborated on a project. Posted on March 1, 2020. Sales Associate – Lawrence, NY 11559
Video Transcript
Interviewer: Please describe your job title and primary duties. Cashier and Sales Representative at Burlington Coat Factory: I worked at Burlington as a cashier and a sales representative. Basically, my responsibility was to accurately complete the customer’s transaction at the register. The main responsibility of a sales associate is to browse the store to ensure that you are familiar with each department and can help customers locate products.
Burlington Coat Factory cashier and sales representative: The workplace is fast-paced. Interviewer: How was the working environment? There was a lot of traffic because we were in a large mall rather than just a department store. Like I said, fast paced. Yeah.
Interviewer: Please describe a typical day as an employee. Cashier and Sales Representative at Burlington Coat Factory: As a sales associate, you would obviously go in and clock in. Following your clock-in, you report to whoever the department supervisor is. Upon your arrival, they will inform you of the plant you will be working on that day, whether you come in the morning or will likely work the closing shift. In essence, when you go to see your supervisor, you already know what plant they have for you.
What would you say about the application and interview process at Burlington Coat Factory? Burlington Coat Factory Cashier and Sales Representative: I applied on paper at the time; I’m sure they now do it online. I came in contact with the supervisor. It actually took probably about two weeks altogether. I was hired a week after submitting my application and going through the interview process. The interview was basic behavioral questions. It was simple. I was very comfortable. They make sure you’re comfortable.
Burlington Coat Factory Cashier and Sales Representative: Behavioral questions such as “tell me about a time when you had to help someone or a time when you went out of your way to help someone” were asked during the job interview. Tell us how you handled a rowdy client or even a rowdy coworker.
Burlington Coat Factory cashier and sales representative: At Burlington Coat Factory, it is casual, if you will, as far as the workers are concerned. Interviewer: What should an applicant wear to the interview? Again, there is nothing improper with that. When you go, you probably just want to wear a nice polo and some slacks rather than a suit and tie.
Burlington Coat Factory cashier and sales representative: Excellent customer service abilities and knowledge of what customer service is. Interviewer: What distinguishes you from the other applicants? That will set you apart.
Burlington Coat Factory Cashier and Sales Representative: I received a phone call from the hiring manager, and it took a week, roughly, to let me know I got the job.
What other pieces of advice would you offer to someone looking for work? Burlington Coat Factory Cashier and Sales Representative: Basically, just make sure you’re enthusiastic when it comes to your interview. You want to be energetic. They want to know that you have a friendly disposition when dealing with their staff and customers. That’s what I would say. Just make sure you’re personable and energetic.
Burlington Coat Factory Cashier and Sales Representative Interview Video
Interviews for Top Jobs at Burlington Stores
Sales Associate Interview
I applied online. I interviewed at Burlington Stores
Interview
Interview was quick and simple. Manager was respectful. Asked me about some previous experience. Mostly just the standard questions like why you want the job. Asked me to wear a specific uniform to the interview which made it easy. Everyone was wearing a mask which was also nice.
- Why do you want to work here?
Sales Associate Interview
I applied online. I interviewed at Burlington Stores
Interview
Great customer service and leadership. Every question asked was very average to answer and the interview person was so kind and respectful. I do recommend applying for job super nice.
- Tell me your most previous jobs?
Operations Services Manager Interview
I applied online. The process took 4 days. I interviewed at Burlington Stores (Nashville, TN) in Oct 2022
Interview
Phone interviews with Recruiter- typical interview questions background salary expectations, culture District Manager- leadership style, describe a time you had to handle a difficult Associate situation Store Manager- Met at the store. Typical questions while walking the store. Regional Vice President – talked about personal career goals. Overall, a positive interview experience .
- Please describe a time when you had to deal with a challenging associate situation. What actions did you take, how did you handle it, and what was the outcome?
Why Do You Want To Leave Your Current Employer?
I have worked in the company for seven years. Over the years, I’ve developed a lot of knowledge and experience. But I believe it’s time for me to gain experience in a different working setting that will present me with opportunities for advancement. My research into your business has convinced me that you provide the kind of work environment that will enable me to advance my career. In addition, I am prepared for fresh challenges that will help me develop my abilities. In order to broaden my knowledge and skill set, I am eager to learn new things.
32 Burlington Coat Factory Interview Questions & Answers
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Check out our other sets of company interview questions.
Practice with our topic-based interview question sets if you want to ace your upcoming interview.
Practice from one of our industry sets to find more interview questions that are relevant to your company.
This page’s goal is to assist you in getting ready for your job interview. To do this, we develop interview inquiries that we anticipate you may be asked. To assist us in developing our interview questions and writing sample responses, we work with professional interviewers (people with years of experience interviewing candidates). On our pages, there are no advertisements; however, we do try to monetize through paid memberships.
What Do You Know About Burlington?
In 1972, a family-run company called Burlington Stores was founded in Burlington, New Jersey. Back then, serving your customers meant offering a wide selection of inexpensive coats and outerwear. Originally known as the Burlington Coat Factory, your business started to diversify its product lines to include women’s sportswear, men’s activewear, and kids’ products while maintaining its commitment to its off-price business model. Your product selection has grown over time to now include baby, home, and beauty products. Your business changed its name to Burlington Stores to better reflect the range of products you now offer.
FAQ
What kind of questions do they ask at a Burlington interview?
Applicants may also be asked questions that test their customer-service abilities, such as “What does customer service mean to you?” and “How would you handle an angry customer?” Successful candidates typically answer questions like “Why do you want to work at Burlington Coat Factory?” and “What are your plans for the future.”
Why do you want to work for Burlington answer?
I know Burlington values collaborative teamwork to help solve complex challenges together, so when I saw a position with your company open up I made sure to put in an application. Why do you want to work here?
What do you say in a Burlington interview?
No, applying for a job at Burlington Stores is not difficult. Immediately following application submission, a hiring manager conducts an interview with you. The business doesn’t require prior experience, and numerous applicants claimed to have been hired within a day.