World Duty Free (WDF) is a leading multinational travel retailer that operates in airports across the world. It is a fantastic opportunity for jobseekers looking to enter the retail industry. As such, it is important to ensure that you’re adequately prepared for an interview with WDF. Knowing the right answers to the right questions can give you an edge over other jobseekers. In this blog post, we’ll explore some of the questions you can expect to face during your WDF interview. We’ll also offer tips on how best to answer those questions to help you stand out from the competition. By the end of the post, you should have a much better idea of what to expect, and how to prepare for a successful interview.
Work for Us – Peter Cunningham, Head of Retail – World Duty Free
Interviews for Top Jobs at World Duty Free
Sales Associate Interview
I applied online. The process took 1 week. I interviewed at World Duty Free in Feb 2020
Interview
The first is a phone interview, and after you pass the interview, there will be a second interview asking questions about your previous work experienceIt lasts about an hour or so, and then we’ll talk a little bit about the company and background
- what was the most challenge in your past job
Retail Assistant Interview
I applied online. The process took 3 weeks. I interviewed at World Duty Free (London, England) in Jan 2021
Interview
This consisted of a video interview process with a few basic questions. It was overall informal and was straight forward. The interviewer was friendly and then an induction took place at the local airport.
- Tell us about your character and how your loved ones see you.
Customer Service Representative Interview
I applied online. The process took 2 weeks. I interviewed at World Duty Free (Edinburgh, Scotland) in Apr 2022
Interview
Quite relaxed, professional. You got a good idea of the work involved and the questions were relevant to the job. Everything was clear and nothing was rushed. I liked the interviewer and the interview took about 30 minutes.
- What are your strengths with relevance to this role.
What candidates say about the interview process at World Duty Free Group
- Very deceiving. Shared on August 9, 2018 – Customer Service Representative – South Terminal, Gatwick Airport
- They open a bottle of Barcardi and a bottle of Choke first, along with some crackers and nuts.
- The process consists of 4 stages, including a phone interview, a group activity, a personal interview, and tasks to complete.
What advice do candidates give for interviewing at World Duty Free Group
- If they had any prior airport, retail, or customer service experience, that would be beneficial. shared on August 6, 2022 – Prestwick, Customer Service Assistant
- Find other employment while you’re here; only suitable for temporary positions. Shared on January 21, 2021 – Customer Service Advisor – Heathrow Terminal 5.
- I wouldn’t even advise anyone to apply for this ridiculous job that doesn’t even meet UK standards: Cashier/Sales Assistant – Luton, BedfordshireShared on 11 February 2020
How candidates received their first interview at World Duty Free Group
- Application shared through Heathrow on May 22, 2022 – Customer Service Assistant
- Customer service assistant job application submitted online on March 14, 2022, for the Gatwick Airport Station in West Sussex
48 questions about working at World Duty Free Group
How frequently does World Duty Free Group offer pay raises?
In line with minimum wag
What is asked during the phone interview, and is it challenging?
I think it’s more about your availability.
What brands of luxury or beauty products do you receive discounts on?
You can buy all the cosmetics cheaper,
What would cause you to leave the World Duty Free Group?
Worst management ever!
What queries did the World Duty Free Group interviewers ask you?
The manager might inquire about your ability to continue working.
What ought you to bring to a World Duty Free Group interview?
Putting on formal attire gives you the best chance to make the right impression right away. Dress for the job you want.
How ought one to get ready for a job interview at World Duty Free Group?
I focus on the company
What are the steps involved in getting hired at World Duty Free?
You get hiring ture the company
What should World Duty Free Group management do to stop more employees from quitting?
They need to start treating their employees better and showing them more respect.
How does the hiring procedure work at the World Duty Free Group?
Very deceiving…
You should be ready to respond to some general questions about your skills (often referred to as “competency based” questions) if World Duty Free (WDF) has extended an offer for a telephone interview. In order to give everyone an equal chance to demonstrate their abilities for the position, the same questions are asked of all applicants.
Each candidate is asked the same general questions during a WDF interview in order to learn more about how well their skills match those needed for the position. These inquiries focus on the key elements of your prior experience, allowing our WDF interviewer to elicit your capacity to demonstrate success in the role.
While you should prepare for your WDF interview, it’s important to provide as many impromptu responses as you can. Do not worry if the interviewer prevents you from elaborating on a specific point; they will ensure that you have the chance to focus on the areas most pertinent to the position being offered.
For each achievement you think about the part that you played or how you excelled project timelines or deliverables, for example and relate these to specific competencies. Remember that our WDF interviewer is interested in finding about you and what you have achieved, not about your team, a project or your manager’s achievements. It is important that you focus on your own achievements and contributions.
You must get ready for this type of interview beforehand by selecting the instances in which you have best displayed the necessary skills for the position. Make sure you have access to the job description as it should contain these.
What are your goals? Where do you see yourself in five years time?
You will impress the interviewer if you have thought about your short-term and long-term goals. Discuss the type of work you hope to eventually have and the steps you will take to get there.
Demonstrate your drive and ambition by making the most of every opportunity you have had to date in order to achieve your goals.
Always connect this to the position you are interviewing for, and be honest about your goals. Avoid telling the interviewer that you want their job.
Even candidates with substantial experience find this question to be challenging. However, if approached properly, it is simple to avoid coming across as arrogant when highlighting your strengths or overly pessimistic when discussing your perceived weaknesses.
Strengths
Pick three characteristics listed in the job description that the employer is looking for, and then provide examples of times you have applied these strengths in a professional setting. Include a balance of both intangible skills, such as management experience, and tangible skills, like technical or linguistic proficiency.
Weaknesses
Picking a trait that you have already taken steps to improve is the best strategy in this situation.
Janine Blacksley, associate director at Robert Walters, advised, “Consider how you have approached your perceived weaknesses in the past and what you have done to address them.”
“State this as a weakness before discussing training programs or time spent outside of work hours that you have used to advance your skills if your IT ability is not at the level it could be.” “.
“ResourceBank has had an amazing impact on our company. They’ve proved they can deliver during periods of intense pressure“
When WDF needed to hire more than 150 new team members for the opening of its new “flagship” store at London Heathrow Terminal 5 in 2007, the company first turned to ResourceBank. 14 years later, despite a global pandemic, things are still going well.
Nothing could have prepared any of us for the pandemic in 2020 that forced the closure of every World Duty Free location due to restrictions on all commercial flights. Recruitment was suspended during this time, and our WDF recruitment team helped colleagues across the entire ResourceBank business. After coming back together in June 2021, they used their knowledge and experience from working with WDF to resume hiring.
FAQ
What are the 10 most common interview questions and answers?
- Tell me about yourself.
- What attracted you to our company?
- Tell me about your strengths.
- What are your weaknesses?
- Where do you see yourself in five years?
- Please describe a time when you faced a business obstacle.
Why do you want to work in duty free?
When you work in an airport duty-free job, no two days are ever the same because of the busy environment and the fast-paced surroundings. A travel retail job might be the ideal fit for you if you have an outgoing personality, love to travel, and are passionate about customer service.
What are the 5 hardest interview questions and answers?
- Tell Me About Yourself. …
- Tell me about a time when you failed or made a mistake, and how you handled it.
- Describe a time when you had to deal with a challenging coworker and what you did.
- Why did you leave your last job? …
- Why do you want this job?
What are the top 15 interview questions?
- Tell me about yourself.
- What do you know about our company?
- Why do you want to work for us?
- What special skills or traits would you bring to this position?
- What are your major strengths and weaknesses?
- How long do you plan to stay at our company?
