How to Pay Your Water Bill in Van Buren Township

Paying your water bill is an essential responsibility for all residents and businesses in Van Buren Township. The township provides clean, safe drinking water to the community, and timely payment of water bills helps ensure continuous operation of this vital service. This article will explain the various ways Van Buren Township customers can pay their water bills conveniently.

Overview of Van Buren Township Water Service

The Public Services Department of Van Buren Township is responsible for operating and maintaining the municipal water system that serves the township. The system provides water service to approximately 30,000 residents and businesses in the community.

Water rates are approved by the Water and Sewer Commission. All customers are billed monthly for their water usage Bills are mailed out around the 15th of each month and are due by the 10th of the following month.

Payment Options for Water Bills

Van Buren Township offers several payment options for customers to pay their monthly water bills conveniently

Pay Online

The easiest and most convenient way to pay your water bill is online through the township’s website You can make online payments using debit/credit cards or e-checks There is a small processing fee charged for online payments.

To pay online, go to the township’s online payment page and enter your account information. The payment will be processed instantly.

Pay by Phone

You can also pay your water bill 24/7 by calling the toll-free automated phone payment system at 866-296-7819. This system allows you to pay using debit/credit cards and electronic checks.

To speak with a live operator, call 888-891-6064 Monday-Friday 8am-10pm. There is no fee for paying by phone.

Pay by Mail

Mail in a check or money order payable to Van Buren Township at:

Van Buren Township
46425 Tyler Rd.
Van Buren Township, MI 48111

Please allow 5-7 business days for mailed payments to be processed. Include your account number on the check or money order.

Pay in Person

You can pay your water bill in person at the Treasurer’s Office in the Van Buren Township Hall during business hours (Monday-Thursday 7am-5pm). The township accepts cash, checks, money orders, and credit/debit cards.

There are also two secure drop boxes where you can drop off check or money order payments – one in the Public Safety lobby and one in front of the Township Hall.

Sign Up for Auto-Pay

For hassle-free payments, sign up for auto-pay to have your water bill paid automatically each month. This ensures your payment will never be late.

To enroll in auto-pay, complete the auto-pay authorization form available on the township’s website and return it with a voided check. Your payments will be automatically debited from your bank account each month.

What to Do if You Cannot Pay on Time

If you are unable to pay your water bill by the due date, contact the Water Billing Department immediately at 734-699-8925. Let them know your situation and see if you qualify for an extension or payment plan.

The township understands extenuating circumstances can arise and tries to work with residents facing financial hardship. But unpaid bills are subject to late fees, water service shut-off, and further collection actions if left unpaid for long periods.

By keeping the lines of communication open and making payment arrangements if needed, you can avoid penalties and disruption of your water service.

Assistance Programs for Low-Income Residents

Van Buren Township partners with several organizations to provide financial assistance to low-income residents who are unable to pay their water bills:

• The Salvation Army provides limited emergency utility bill assistance. Call 734-722-3660.

• The Wayne Metropolitan Community Action Agency offers a water rescue program. Call 734-284-6999.

• St. Vincent De Paul offers help with water bills on occasion based on available funds. Call 734-641-0200.

If you are struggling to pay your water bill, contact one of these organizations to see if you qualify for assistance. Prompt payment helps keep utility rates lower for everyone in the community.

Stay Informed on Water Service Updates

Be sure to follow Van Buren Township on social media and sign up for email/text alerts to receive important notifications related to your water service. Alerts are sent out for planned service interruptions, boil water advisories, billing changes, and other essential information.

By staying informed, you can prepare appropriately if service is disrupted for any reason. Outages are rare, but occasional issues can arise with any water system. Advanced notice helps residents plan ahead.

We all depend on clean, affordable water every day for our health, hygiene, and household needs. By understanding the various payment options available and paying your Van Buren Township water bill promptly each month, you can avoid penalties and service disruptions.

Contact the Water Billing Department if you need assistance or are facing financial challenges with your water bill. Open communication and proactive steps will help resolve any issues. Working together, we can ensure continued delivery of safe, reliable water service in Van Buren Township.