The Town of Vivian provides essential utility services like water, sewer, and trash pickup to the local community. As a resident, it’s important to know your options to pay your Vivian utility bills on time each month. This guide will walk through how to pay your Vivian bill online, by phone, by mail or in person.
Overview of Town of Vivian Utility Services
The Town of Vivian Utility Department handles water, sewer and sanitation services for households and businesses within Vivian town limits.
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Water – Vivian sources water from local groundwater wells, treats it to drinking water standards, and distributes it via underground pipes. Water usage is metered.
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Sewer – The wastewater system collects sewage, treats it at the wastewater treatment plant, and discharges treated water
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Trash – Vivian provides once weekly curbside pickup of household garbage recycling and yard waste.
Vivian Utility Billing Cycles and Due Dates
Understanding Vivian’s utility billing cycles and due dates ensures on-time payment
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Bills are issued monthly.
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Due dates are the 10th of each month.
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Bills received after the 10th incur a 10% late penalty.
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Service may be disconnected if a bill is 30 days past due.
Check your individual utility bill for your next meter read date and exact due date.
Paying Your Vivian Utility Bill Online
The Town of Vivian offers online bill pay for added convenience. To pay online:
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Click on “Pay or View your Bill”.
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Register for an account or log in.
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Select your utility account and click “Pay Now”.
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Enter your payment information. A convenience fee applies.
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Review payment details and submit.
Save time by enrolling in auto-pay through the online portal. You’ll receive an emailed payment confirmation.
Paying Your Vivian Utility Bill by Phone
To pay by phone, call 318-375-3856. Have your account number, amount due and payment details ready.
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A convenience fee is charged for phone payments.
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Phone payments can be made 24/7 for added convenience.
Paying Your Vivian Utility Bill by Mail
Mail a check or money order with your payment stub to:
Town of Vivian
P.O. Box 832
Vivian, LA 71082
Allow 5-7 business days for mailed payments to process. Write your account number on your check.
Paying Your Vivian Utility Bill In Person
Head to Vivian Town Hall at 112 W Alabama Ave to pay your bill in person weekday mornings.
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Cash, check and money orders are accepted.
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A kiosk is available for credit/debit card payments.
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Bring your paper bill or know your account number.
Consequences of Late Vivian Utility Payments
To encourage prompt payment, Vivian charges fees for late bills:
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A 10% late fee is added if payment is received after the due date.
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Water service may be shut off with 30+ days of nonpayment.
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A $25 fee applies for reconnection if water is shut off.
Avoid penalties and service interruption by paying on time. Contact Vivian Utility Billing if you need to set up a payment plan.
Vivian Utility Payment Assistance Programs
Vivian offers utility payment assistance for qualifying low-income residents:
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Payment arrangements spread balances over several months.
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Leak adjustment credits may be available for high water bills from leaks.
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Senior citizen discounts are available for residents age 65+.
Inquire about assistance options if you are struggling to cover utility bills. Programs can provide much-needed relief.
Convenient Options for Paying Vivian Utility Bills
Paying your Vivian water, sewer and trash bills is quick and easy through the variety of payment methods offered. Pay online for convenience, enroll in auto-pay to set it and forget it, or use the payment kiosk at Town Hall. Keep your utility services flowing and garbage disposal on schedule by paying your Vivian bills on time every month.
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FAQ
When was Vivian, Louisiana established?
People moved from Monterey, which used to be a port on Caddo Lake, and the lakes and woods nearby to be close to the railroad terminal that was built in the late 1800s. This is how Vivian came to be.
Is there a bill paying app?
Papaya is the quickest way to pay your bills. Papaya will take care of the rest—just take a picture of your bill. It’s free, safe, and so simple.
How do I pay for green waste at Vivian City Hall?
Cash, check, or money orders are the only acceptable forms of payment at City Hall. You can now pay with card or check online. Does the Town of Vivian pick up yard waste? Yes, and it’s a free service that needs to be lined up ahead of time.
Does Vivian accept credit cards?
Here are answers to some questions that are frequently asked about the Town of Vivian. Can I pay at Town Hall with a debit or credit card? Sorry, we don’t have the tools to accept debit or credit cards inside right now. Cash, check, or money orders are the only acceptable forms of payment at City Hall.
Why should you visit Vivian Louisiana?
Our mild climate allows us to have many year-round activities. Every year on the first Saturday of December, downtown Vivian hosts the Annual Christmas Festival. Other events include the Louisiana Redbud Festival on the third Saturday of March, the Black History Parade on the third weekend in February, and the Black History Parade.
