Having reliable utility services like water sewer, and trash pickup is essential for Maiden residents. The Town of Maiden provides utility services and monthly billing for households and businesses in the area. Paying your utility bill promptly each month ensures continuous service and avoids any late fees or penalties. This guide explains your payment options due dates, and everything else you need to know to pay your Maiden utility bill with ease.
Overview of Maiden Utility Billing
The Town of Maiden bills residents monthly for services like
- Water and sewer
- Electric
- Garbage collection
- Recycling pickup
Bills are typically due by the 15th of each month Late fees apply if payment is received after the due date, Service may be disconnected for accounts more than 30 days past due, Paying by the 15th prevents penalties and disruption
Pay Your Bill Online
The fastest, most convenient way to pay your Maiden utility bill is online through the municipal website. Here’s what to know about online payment:
-
Pay by credit/debit card or e-check. A third-party fee of $1.25 applies.
-
Pay as a one-time guest or register your account for faster checkout.
-
Online payments post instantly, so you can pay on the due date up until 11:59pm.
-
Store payment information and opt out of paper bills by going paperless.
-
Online payments are limited to $1,000 per transaction.
Paying on the website takes just minutes and gives you confirmation your bill is paid on time.
Paying by Phone
You can pay your Maiden utility bill 24/7 by phone at 844-239-4993. Have your account number, amount due, and payment details on hand when you call.
-
A $1.35 fee applies to phone payments.
-
Phone payments post quickly, often within 1 business day.
Paying by Mail
To pay your utility bill by mail, send a check or money order to:
Town of Maiden
19 N Main Ave
Maiden, NC 28650
Be sure to include your account number on any mailed payments or correspondence. Allow 5-7 business days for delivery to avoid late fees.
Paying In Person
Pay your bill in person at Maiden Town Hall:
Town of Maiden Town Hall
19 N Main Ave
Maiden, NC 28650
Town Hall accepts cash, check, debit and credit card payments. Office hours are Monday-Friday, 8:00am-5:00pm for in-person payments.
Pay by Auto-Draft
For automatic utility bill payment, enroll in the Town of Maiden’s bank draft program. This automatically deducts the amount due from your bank account each month.
Complete the bank draft authorization form and attach a voided check. You’ll still receive a bill while on auto-draft.
Avoid Late Fees and Disconnection
To avoid penalties when paying your Maiden utility bill, remember these key dates:
-
Due Date: Bills must be paid by the 15th of the month.
-
Late Fee: A late charge is added to bills paid after the 15th.
-
Shutoff Date: Accounts 30+ days past due may have service disconnected.
Paying by the 15th provides a cushion to avoid late fees or disruptions. Online payments give you the most leeway to pay on the actual due date.
Payment Assistance Programs
If you are facing financial hardship and struggling to pay your utility bill, Maiden offers programs that can help, including:
-
Payment arrangements – Set up a customized payment plan for overdue balances.
-
LIHEAP assistance – Federally funded energy bill payment assistance for qualifying households.
Contact the Town of Maiden utilities department right away if you anticipate difficulty paying a bill on time. They can go over options before an account becomes delinquent.
Get Payment Help or Account Info
If you ever have questions or need assistance with paying your Maiden utility bill, contact the Town of Maiden utilities department:
Phone: 828-428-5000
Email: [email protected]
The knowledgeable utility staff can explain charges, take payments, set up payment plans, update account information, and answer any questions.
Town of Maiden Online Billpay
FAQ
What county is Maiden, NC?
Catawba CountyMaiden is a town in Catawba and Lincoln counties in the U. S. state of North Carolina. The population was 3,310 at the 2010 census.
