South Plains Electric Cooperative (SPEC) provides reliable electric service to homes and businesses across west Texas. Keeping your account current by paying your SPEC electric bill on time each month is important. This guide will walk through everything you need to know about managing your SPEC account online understanding your bill, payment options and more.
Getting Started with SPEC Electric Service
To establish new electric service with SPEC, simply contact their team to provide your contact information and details on the service location. No deposit is required to open an account.
As a SPEC member, you’ll receive a monthly electric bill for usage at the property Meters are read around the same time each month and bills are mailed shortly after Payment is due upon receipt to avoid any late fees.
Understanding Your SPEC Electric Bill
Your SPEC bill will include details like:
- Account number and service address
- Billing date range and meter read dates
- Electricity usage in kWh
- Itemized charges (base rate, energy rate, fees, taxes, etc.)
- Account balance and amount due
Take time to review the bill details and contact SPEC with any questions. Monitoring usage each month can also help detect any issues.
Paying Your SPEC Electric Bill
Several options exist for paying your SPEC bill conveniently before the due date:
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Online – Pay by card or e-check via SPEC’s payment portal using account number or set up recurring payments.
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SPEC App – Download the app to pay anytime, anywhere from your mobile device.
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By Phone – Call the automated pay-by-phone line at 806-775-7766.
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By Mail – Send a check or money order with your bill stub to SPEC’s billing address.
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In Person – Visit any SPEC office during business hours to pay by cash, check or card.
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Auto Draft – Set up automatic monthly payments from your bank account.
Avoid late fees by paying your entire new balance due each month by the due date. SPEC also offers payment arrangements if you need flexibility.
Online Account Management
The SPEC online member portal and mobile app provide useful account management features:
- Pay bills online
- View billing history and usage
- Update account information
- Report outages
- Sign up for alerts
- Monitor outage status
Leverage these tools to simplify managing your electric account.
Billing and Payment Assistance Programs
SPEC offers special billing programs like:
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Levelized Billing – Pay a consistent monthly amount based on past usage.
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Operation Round Up – Round up bills to help those in need.
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Co-op Power PrePay – Pay-as-you-go electric service.
Check your eligibility for these programs by contacting SPEC’s billing team. Payment assistance is also available for qualifying hardships.
Avoid Late Fees and Disconnection
Pay attention to SPEC due dates to avoid:
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Late Fee – A 5% late fee will be charged if a bill is still unpaid after 20 days.
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Disconnect Notice – A disconnect notice is sent if a past due balance remains after 25 days.
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Electric Service Disconnection – Your power will be disconnected if the overdue amount is still unpaid after the disconnect date.
Contact SPEC immediately if you anticipate issues paying on time so arrangements can be made.
Contact SPEC Customer Service
SPEC’s Member Services team is available to assist with any questions:
Phone: 806-775-7732
Email: [email protected]
Office Hours: Monday – Friday, 8am – 5pm
Visit or call SPEC whenever you need help understanding your bill, making payments, updating your account, or discussing special billing arrangements if necessary.
Transferring or Closing Your SPEC Account
Notify SPEC a few days before you need electric service ended or transferred to a new account holder. This ensures proper final meter reading and billing.
To make account management easy, leverage SPEC’s online tools and mobile app. Monitor usage regularly and pay attention to due dates. Contact SPEC promptly if any payment issues arise so they can assist. With good account diligence, paying your SPEC electric bill can be quick and convenient.
Lubbock Impact receives $10,000 donation
How do I pay my South Plains Electric Cooperative Bill?
We understand that one size doesn’t fit all. At South Plains Electric Cooperative, we give you a number of flexible ways to pay your bill and handle your account. Download the SPEC App to pay your bill and manage your account. First-time users enter your account number and click “forgot password” to set up new account.
How do I Reset my South Plains Electric Cooperative account number?
Choose the “Reset Password” link to change your information if you don’t know either. You can also call 806-775-7766 for help. The sample format of your account number is 00000000-000. South Plains Electric Cooperative is here to provide electricity to communities and give its members the tools they need to make their lives better.
Why do we pay 13 cents for South Plains Electric Cooperative?
The additional 13 cents provides monetary assistance for various charitable and non-profit organizations. South Plains Electric Cooperative is here to provide electricity to communities and give its members the tools they need to make their lives better. Members aren’t just our number one priority, they are the only reason we are here.
How do I Pay my Spec Bill?
Download the SPEC App to pay your bill and manage your account. First-time users enter your account number and click “forgot password” to set up new account. Call 806. 775. 7766 and select option ‘2’ to pay by phone through the automated system.
Why should you join South Plains Electric Cooperative?
South Plains Electric Cooperative is here to provide electricity to communities and give its members the tools they need to make their lives better. Members aren’t just our number one priority, they are the only reason we are here. Our employees have a heart for service and a desire to be better even when we’re great.
What are South Plains Electric Cooperative’s privacy practices?
South Plains Electric Cooperative, the company that made the app, said that it may handle data in the ways described below as part of its privacy practices. For more information, see the developer’s privacy policy. It’s possible for the following information to be linked to your identity: privacy policies may change depending on your age or the features you use.
