How to Pay Your Bill with South Placer Municipal Utility District

Paying your utility bill on time is important to maintain uninterrupted service and avoid late fees. For residents and businesses in South Placer County, California South Placer Municipal Utility District (SPMUD) provides sewer service and billing. Fortunately SPMUD offers several convenient ways to pay your bill.

SPMUD serves over 20,000 customers across Rocklin, Loomis, Granite Bay, Penryn, Newcastle, and unincorporated areas of South Placer County. If you live or work in this region, read on to learn about the various bill pay options available through SPMUD.

Ways to Pay Your SPMUD Bill

SPMUD offers the following bill payment methods

• Online Payment – Pay instantly on SPMUD’s website using credit/debit card or e-check.
• Phone Payment – Call the toll-free number to pay by credit/debit card or e-check.
• Mail-In Payment – Send a check or money order to SPMUD’s payment processing center.
• In-Person Payment – Visit the SPMUD office to pay by cash, check, money order, or credit/debit card.
• Recurring AutoPay – Set up automatic monthly payments from your bank account.
• Drop Box – Place your payment in the secure drop box at SPMUD’s office.

Let’s explore each of these options in more detail

Pay Online

The fastest and most convenient way to pay your SPMUD bill is online through their website. You can make a one-time payment or set up recurring payments.

To pay online, go to southplacermudca.municipalonlinepayments.com and click on “Pay or View Bill”. If paying for the first time, you’ll need to create an account.

Once logged in, you can view your balance and due date. Enter your payment details and submit. The online system accepts Visa, MasterCard, Discover, American Express, and e-checks. Credit and debit payments incur a service fee, but e-check payments do not.

Online payments are fast, simple, and secure. You’ll receive an email confirmation with your payment details.

Pay by Phone

For quick phone payments, call SPMUD’s automated pay-by-phone line at (833) 273-7454. This system is available 24/7. You’ll need to enter your 10-digit account number and follow the prompts.

The phone system accepts credit cards, debit cards, and e-checks. Similar to online payments, credit/debit payments incur a service fee and e-checks do not.

With the automated system, you can also check your account balance and payment due date at any time. Pay-by-phone provides a convenient way to make a payment without logging into the website.

Mail-In Your Payment

To pay your SPMUD bill by mail, send a check or money order to:

South Placer Municipal Utility District
P.O. Box 7655
San Francisco, CA 94120-7655

Be sure to include your account number on the check or money order and allow 5-7 days for delivery. Do not mail cash payments.

Mail-in payments must be postmarked by the due date to avoid late fees. Since delivery takes time, this option does not provide the same immediacy as online or phone payments. But it remains a steady way to pay if you prefer writing checks.

Pay In-Person

You can also pay your SPMUD bill in-person at their office located at:

5807 Springview Drive
Rocklin, CA 95677

The office is open Monday-Thursday from 8am-4:30pm and Friday from 7am-3:30pm, except during the lunch hour of 12pm-1pm.

When paying at the SPMUD office, you can pay by cash, check, money order, or credit/debit card. Make sure to bring your payment stub or account number. In-person payment allows you to talk directly with an SPMUD representative if you have any questions or issues.

Recurring AutoPay

For hands-off bill payment, enroll in SPMUD’s AutoPay program. This automatically debits your payment from your bank account each month.

To start AutoPay, download the enrollment form from SPMUD’s website and submit it with a voided check. The form must be submitted by the 15th to start withdrawals the following month.

With AutoPay, you don’t have to remember to log in and pay each month. Payments are made automatically on the due date, helping avoid late fees. However, you lose the flexibility of picking your payment date.

Use the Drop Box

If you can’t visit during business hours, SPMUD has a convenient drop box outside their office. Place your payment (check or money order only) in an envelope and deposit it in the locked drop box. Include your account number on the payment.

Payments left in the drop box by 4:30pm each day are processed as if received that same business day. But do not deposit cash in the drop box.

The drop box allows you to pay your bill on your schedule without having to enter the office. However, it does not provide an immediate payment confirmation like online options.

Avoid Late Fees and Disconnection

To avoid penalties, make sure to pay your SPMUD bill by the due date each month. If payment is late, you will incur the following charges:

• Late Fee – 10% penalty on unpaid balance (minimum $10)
• Disconnection Fee – $50 to disconnect service
• Reconnection Fee – $50 to restore service

If your account remains unpaid for 60 days, your sewer service will be disconnected. Make your payment promptly each month using one of the methods above to avoid expensive late and disconnection fees.

Get Account Help from SPMUD

If you have an issue with your SPMUD account or bill, contact their customer service:

• Phone: (916) 786-8555
• Email: [email protected]
• Office: 5807 Springview Dr, Rocklin, CA 95677

The knowledgeable SPMUD staff can answer questions, investigate billing issues, set up payment plans for past due balances, update your account information, and more. Reach out to them if you need any assistance.

Convenient Sewer Bill Payment with SPMUD

Paying your sewer bill on time helps maintain essential wastewater management services. SPMUD offers many fast and easy ways to pay each month. Pay online, by phone, through the mail, in-person, or with AutoPay.

Use the method that fits your schedule and preferences to pay your SPMUD bill promptly. Avoid late penalties by making your payment by the due date each month. With SPMUD’s convenient options, there’s no excuse for a late bill payment!