Having reliable water sewer and trash services is essential for every Sarasota County home and business. But paying the utility bills that make those services possible can sometimes be a hassle.
Thankfully, Sarasota County offers various convenient payment options to make settling your utility bill quick and easy. In this comprehensive guide, we’ll overview the different ways to pay your Sarasota County utility bill, highlight the benefits of each, and provide tips to avoid late fees or service disruptions.
Online Payments
The easiest and most convenient way for most customers to pay their Sarasota County utility bill is online through the county’s website.
To get started, go to https://sarasotafl.selectpaytoday.com/ and either login to your existing account or register for a new account. You’ll need your account number and an invoice number, both found on your monthly paper bill.
Once logged in, you can make secure online payments by credit/debit card or electronic check. You can also setup recurring auto-pay directly from your bank account so your utility bill gets paid automatically each month.
The benefits of paying online include:
- 24/7 access from your computer or mobile device
- Avoid late fees by setting up auto-pay
- No stamps, checks, envelopes required
- Payment receipt provided instantly
Online payments help you avoid forgetting due dates, mail delays, or limited customer service hours.
Pay By Phone
If speaking to a real person is more your style, Sarasota County offers utility bill payment by phone. Call 941-861-6790 and follow the prompts to make a payment.
You can pay by credit/debit card or electronic check over the phone. This automated system is available 24 hours a day, 7 days a week for maximum convenience.
Just have your account number and invoice details handy when you call. And be ready to enter your payment information via the phone keypad.
Pay By Mail
Paying your Sarasota County utility bill through good old fashioned snail mail is still an option if that’s your preference.
Simply detach the payment stub from your monthly paper bill and mail it along with your check or money order. This ensures your payment gets applied to the proper account.
Mail your utility payments to:
Sarasota County Utilities
P.O. Box 31320
Tampa, FL 33633-1320
Just be mindful that standard USPS mail delivery times average 5-7 business days. So mail your check at least 1-2 weeks in advance of the due date to avoid late fees.
Pay In Person
If you prefer the immediacy and assurance of in-person payment, you can drop off your utility bill at one of Sarasota County’s customer service offices:
-
North County Administration Center
Residents served by City of Sarasota Utilities
1001 Sarasota Center Blvd.
Sarasota, FL 34240 -
South County Administration Center
Residents served by County Utilities
4000 S. Tamiami Trail
Venice, FL 34293
Both locations accept cash, checks, money orders and credit/debit cards. Just be sure to bring your utility bill. Payments must be made during normal business hours, Monday-Friday 8:30am to 5pm.
Avoid Late Fees
To avoid getting charged a late fee, your Sarasota County utility payment must be received by the due date printed on your monthly bill. Due dates do not shift based on weekends or holidays.
Setting up automatic monthly payments through your bank account is the best way to prevent late fees. Your bill gets paid on time, every time without you having to remember.
For mailed payments, allow 1-2 weeks for delivery time. If you receive a late notice, contact customer service immediately to see if the fee can be waived, especially if it’s your first offense.
Payment Assistance
If you are struggling financially and unable to pay your utility bill, notify Sarasota County Utilities customer service right away. Don’t wait until service is at risk of being disconnected.
There may be payment plans or assistance programs available, including:
- Payment arrangements spreading balance over multiple months
- One-time hardship credit applied to account
- Aid from Community Action Agency or Salvation Army
But you have to take the initiative to ask for help. They can’t assist if they don’t know you need it. Open communication is key.
Account Management
In addition to making payments, Sarasota County’s online utility portal allows you to:
- View payment history and water usage
- Update contact information
- Go paperless with e-bills and notifications
- Request service connection or disconnection
Keeping your contact info updated ensures you receive important service notices. Don’t get caught off guard by an unexpected utility service interruption.
Let Us Know How We Can Help
Having reliable and affordable utility services is essential. Sarasota County offers multiple payment options to fit any schedule or preference.
If you have any billing questions or concerns, please contact Sarasota County Utilities customer service:
Phone: 941-861-6790
Email: [email protected]
The customer service team is available Monday-Friday 8:00am – 5:00pm to provide exceptional assistance to Sarasota County residents and businesses.
Sarasota County Public Utilities Launches Paymentus Sept. 8
FAQ
What is the phone number for Sarasota County utilities bill payment?
Online: To make a payment online, visit the Paymentus page and choose your method of payment here. By phone: Call 941-861-6790 (941-861-6734 for Spanish), option 1 to use our automated system. Autopay: Set up a debit/credit card autopay account in Paymentus here.
How do I get help with my water bill in Sarasota, Florida?
You can view the latest Billing Adjustment Policy – Resolution 2023-137, by using the link provided. If you have any questions, you may email us at utilitybill@scgov. net, or contact us by phone at 941-861-6790. Our office hours are Monday – Friday, 8:00 am to 5:00 pm.
Who provides water in Sarasota County?
Sarasota County Public Utilities is dedicated to bringing the public high-quality and reliable drinking water. If reuse is not possible, the Water Division makes potable water that people can drink, play with, and use for irrigation.
How do I pay my Sarasota County utility bill?
Online: To make a payment online, visit the Paymentus page and choose your method of payment here. By phone: Call 941-861-6790 (941-861-6734 for Spanish), option 1 to use our automated system. Autopay: Set up a debit/credit card autopay account in Paymentus here. NEW ACCOUNTS: Paying your Sarasota County utility bill has never been easier.
Does Sarasota County have a bill payment system?
(Shutterstock) SARASOTA COUNTY, FL—The Public Utilities Department of Sarasota County is giving customers new, easy ways to pay their bills. Starting Sept. 8, the county said in a news release that the new website will have a “Pay Now” button that will let people make quick payments without creating an account.
How do I contact Sarasota County sewer?
Sarasota County Utilities can be reached at 941-861-6790. If a sewer blockage happens at your home or business, you should call the City of Sarasota. This service is available to all customers any time of day, including holidays and weekends, free of charge. The phone number is 941-263-6884.
What is Sarasota County Utilities paymentus?
Sarasota County Utilities has launched Paymentus, a new payment and account management system that will make it easier and better for our Utilities customers to pay their bills online. Utilities autopay customers can enroll in Paymentus for online credit and debit card autopayments.
What if I pay by check at Sarasota County Public Utilities?
Sarasota County is committed to providing the best possible experience for its Public Utilities customers. Our dedication to constantly improving and fine-tuning our technology and infrastructure means that residents will always be able to enjoy the best service possible. If you pay by check, this does not affect you.
How much water does the Sarasota County Water Department provide?
The department is also responsible for providing drinking water to 268,026 customers in the Unincorporated County. Sarasota County water customers use approximately 80 gallons of drinking water per person per day.
