Having reliable electricity is essential for every home and business. San Isabel Electric makes paying your electric bill quick and easy through multiple options This comprehensive guide covers everything you need to know about managing your San Isabel Electric account and paying your bill conveniently.
Introducing SmartHub
SmartHub is San Isabel Electric’s online account management portal and mobile app It’s the fastest, easiest way to pay bills, view usage, report outages and more
With SmartHub you can
- Pay your electric bill online 24/7
- Monitor daily and hourly electricity usage
- Set up usage alerts and track costs
- View billing history and make paperless billing changes
- Submit and track service requests or outages
- Receive notifications on account updates, outages, etc.
Access SmartHub on your computer by visiting siea.com/smarthub or download the app for your iOS or Android device. Sign up for an account or log in to get started.
Ways to Pay Your Electric Bill
San Isabel Electric offers multiple payment options to choose from:
Online
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Pay through SmartHub via e-check, debit or credit card. A $2.50 convenience fee applies to card payments.
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Pay as a guest via siea.com/pay-now without logging into SmartHub. A $2.50 fee applies.
Phone
- Call 800-279-7432 to pay over the phone 24/7 using our automated payment system.
- Send a check or money order to:
San Isabel Electric
PO Box 1209
Pueblo, CO 81002
Please write your account number on the check.
In Person
- Pay at one of two office locations with cash, check, money order or card:
781 E Industrial Blvd, Pueblo West, CO 81007
3625 US-50, Salida, CO 81201
Auto Pay
- Set up recurring payments from your bank account through SmartHub. Log in and click Billing & Payments > Auto Pay.
Budget Billing
- Enroll in Budget Billing to pay a fixed amount each month averaged from your annual usage. Call to enroll.
Financial Assistance
If you are unable to pay your bill in full, San Isabel Electric offers payment arrangements. Contact our office to discuss options. Low-income customers can also apply for LEAP bill assistance.
Avoid Disconnection
Bills are due by the 5th of each month. A late fee applies after the 15th. If your balance remains unpaid by the 25th, power may be disconnected.
Contact San Isabel Electric immediately if you cannot pay on time. We will work with you to set up a payment plan or apply for financial assistance to avoid disconnection.
Outage Alerts & Reporting
Receive outage status notifications directly on your phone by texting OUT to 844-959-3013. You can also report an outage via text.
Outages can be reported quickly through SmartHub. Log in online or on the app and submit a power outage request.
During large outages, status updates will be posted to siea.com.
We’re Here to Help
San Isabel Electric makes managing your electric services and paying your bill quick, easy and efficient. Contact our friendly team anytime with questions or for assistance. We look forward to powering your life!
San Isabel Electric SmartHub
How do I pay my San Isabel electric bill?
MAKE BILL PAYMENT EASY WITH SMARTHUB’S CONVENIENT PAYMENT OPTIONS. SmartHub is a web and mobile app that gives you full control over your San Isabel Electric account. SmartHub makes it easy to pay your bill, keep track of how much you use, and get in touch with us about service problems.
Can I send cash to San Isabel electric?
Please do not send cash. You can pay your electric bill or any other bill that has been sent to you by San Isabel Electric without having to make a SmartHub account or log in. To make a payment, all you need is the account number from your bill or invoice along with your last name or the name of your business. Simply click here.
Does San Isabel electric have a prepaid program?
San Isabel Electric’s prepaid program allows you to pay on your own schedule. No deposit is required. You can keep an eye on your account balance and how much electricity you’re using. If you prepay for your electricity, you can save money. Does your meter qualify? San Isabel Electric’s prepaid program is only for residential members with meters that qualify.
How do I report a power outage to San Isabel electric?
Using the data on your phone you can use SmartHub, San Isabel Electric’s mobile account management app. Just text OUT to 844-959-3013 to report a power outage. For those who have signed up for text alerts about outages, billing, and other services, this is the same toll-free number that sends them.
Where can I pay my electric bill with cash?
At Dollar General, Family Dollar, 7-Eleven, Walgreens, Travel America, and Walmart, you can now pay your electric bill with cash. To pay, scan the barcode at the register or on the bottom of your monthly bill. After processing, SIEA will refund one $1. 50 convenience fee per billing period.
