Paying your water bill is a necessary evil that comes with the privilege of having running water in your home While no one really looks forward to it, paying your Royse City water bill doesn’t have to be a major hassle. This guide will walk you through everything you need to know to pay your Royse City water bill quickly, easily, and on time every month
How Often Do You Receive a Water Bill in Royse City?
Residents of Royse City receive a monthly water bill for water and sewer services. Bills are generated around the 25th of each month and are due by the 15th of the following month So for example, you would receive your January water bill around January 25th, and payment would be due by February 15th
The City of Royse City bills for water and sewer services in one combined utility bill Garbage and recycling collection services are billed separately
What Does Your Royse City Water Bill Pay For?
Your monthly Royse City water bill covers the cost of delivering water to your home as well as treating wastewater that goes down your drains. Here’s a breakdown of what your water bill pays for:
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Water Usage: You are billed for the amount of water your household uses each month, measured in thousands of gallons (Kgal). The rate per Kgal depends on how much you use.
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Base Charge: This is a fixed monthly fee that covers some of the overhead costs of delivering water and maintaining infrastructure. The base charge is the same every month regardless of your usage.
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Sewer Charge: This covers the cost of treating wastewater and maintaining sewer infrastructure. It is a percentage of your total water usage charge.
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Municipal Fees: The city tacks on a few additional flat fees each month for maintenance and infrastructure.
How Much Does the Average Resident Pay for Water in Royse City?
Water rates in Royse City are on the lower end of average compared to other cities in the North Texas region. The average monthly water bill for a residential customer is around $60. However, your individual bill amount can vary significantly based on factors like household size, irrigation usage, leaks, etc.
The city recently adjusted utility rates for 2023. Under the new 2023 rate schedule, here’s what a typical Royse City household can expect to pay:
- Base Charge: $18.45
- 1st 8 Kgal Water Usage: $5.15 per Kgal
- 9 to 15 Kgal Usage: $5.96 per Kgal
- 16 to 25 Kgal Usage: $6.76 per Kgal
- Over 25 Kgal Usage: $9.04 per Kgal
- Sewer Charge: 65% of Water Usage Charge
- Municipal Fees: $1.50
So as an example, a household using 12 Kgal of water in a month would pay around $64. A household using 30 Kgal would pay around $85.
When is My Royse City Water Bill Due?
Royse City water bills must be paid by the 15th of each month to avoid late fees or service disruption.
So for example, if you receive your bill for January usage around January 25th, payment must be received by February 15th to be considered on time.
If the 15th falls on a weekend or holiday, bills are instead due by 5:00 pm on the next business day.
What Happens If I’m Late Paying My Water Bill in Royse City?
The City of Royse City does not mess around when it comes to late payments. Strict policies are in place to enforce timely payment of water bills. Here’s what to expect:
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Late Fee: A 10% late penalty is applied if payment is not received by the due date. This late fee will be added to your next bill.
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Disconnection Notice: If your bill remains unpaid for 30 days past the due date, the city will send a disconnection notice stating your service will be turned off if the overdue amount is not paid immediately.
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Service Disruption: If the past due bill is not paid after the disconnection notice is sent, your water service will be physically turned off on a specified date. Re-instating service requires paying a $50 disconnection/reconnection fee.
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Collections: After 61 days of nonpayment, your account will be sent to the city’s third party collections agency. This can severely damage your credit score.
As you can see, it’s critical to pay your Royse City water bill on time every month to avoid penalties, credit impacts, and service interruptions. Set up reminders to help you pay by the due date.
How Can I Pay My Royse City Water Bill?
Royse City offers several convenient payment options:
Pay Online
The easiest way to pay is through the city’s online payment portal, accessible at roysecity.com/213/Utility-Water-Department. You’ll need your account number and PIN. Online payments can be made via credit card or electronic check. A 3.5% processing fee applies to card payments.
Pay by Phone
Call the Utility Department at 972-636-2250 and select option 1 for the automated phone payment system. You’ll need your account number and PIN. The processing fee is waived for phone payments.
Pay by Mail
Make checks payable to City of Royse City and mail to:
City of Royse City
P.O. Box 638
Royse City, TX 75189
Write your account number on the check. Allow 5-7 days for mailed payments to process.
Pay in Person
Drop off payments at Royse City City Hall, located at 100 W Main St, Royse City, TX 75189. In-person payments can be made weekdays from 7:30am to 5:30pm, except Fridays when city hall closes at 11:30am.
Other Payment Options
You can also pay your Royse City water bill:
- Via the drop box outside city hall
- By signing up for auto-draft from your bank account
- Over the phone by calling 972-636-2250
- At local payment centers – HEB, Kwik Kar, Tiger Mart
Financial Assistance Programs
If you are struggling to pay your water bill in Royse City, assistance may be available:
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The H2O Program provides bill payment aid for qualifying low-income households. Apply through the Utility Billing office.
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Payment arrangements can be set up for customers unable to pay their full balance. Contact the Utility Billing office to discuss options.
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Royse City partners with charitable organizations like Faith in Action to provide emergency bill payment assistance. Contact them to learn more about eligibility.
Tips for Lowering Your Royse City Water Bill
If your water bills seem excessively high, there are a few simple ways you can reduce your monthly charges:
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Monitor usage: Check your daily usage on your water meter and look for spikes that indicate leaks. Catching leaks early prevents wasted water and higher bills.
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Check for silent leaks: Undetectable leaks under sinks or behind toilets can waste huge amounts of water. Conduct a periodic silent leak test.
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Install efficient fixtures: New EPA WaterSense labeled faucets, showerheads, and toilets use 20% less water than standard models.
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Modify irrigation: Adjust sprinkler run times and water only when necessary based on weather conditions.
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Take shorter showers: Cutting your average shower time by just 1-2 minutes can reduce usage by hundreds of gallons per month.
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Run full loads: Only run the washing machine and dishwasher when you have a full load to maximize efficiency.
With some minor behavioral and equipment changes around your home, you may be able to significantly reduce your monthly water usage and billing amounts. Contact Royse City Utility Billing at 972-636-2250 if you have any other questions about paying your water bill.
