Having reliable water service in your home or business is essential. As a customer of Russell County Water Authority in Alabama, it’s important to understand your water bill and the various payment options available In this comprehensive guide, I’ll walk through everything you need to know about paying your bill to the Russell County Water Authority
Below I’ll cover:
- An overview of Russell County Water Authority
- Details on what’s included on your water bill
- When bills are issued and due
- The available payment methods
- Setting up auto-pay or online payments
- Budget billing programs that can help stabilize costs
- Tips for monitoring water usage and controlling your bill amount
Let’s dive in!
About Russell County Water Authority
The Russell County Water Authority (RCWA) provides water service to residents and businesses in Phenix City, AL and surrounding areas. They bill monthly for your water usage along with related fees.
Understanding Your Water Bill
Your RCWA bill will include the following charges:
- Water usage – Based on monthly meter readings of how much water was consumed, charged per 1,000 gallons
- Basic facility charge – A fixed monthly fee to maintain the water system
- Fees for water treatment, pumping, and infrastructure renewal
- Taxes and surcharges
Review the usage and rates each month to understand what’s driving your total charges Usage often spikes in summer months or due to leaks.
Bill Due Dates
RCWA bills are issued monthly and are typically due within 15-20 days of the issue date printed on your bill.
If not paid on time, late fees will be assessed. Be sure to pay the bill by the due date to avoid penalties.
Payment Options
You have several options to pay your RCWA water bill:
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Mail – Send check payments to the RCWA office address. Include your account number.
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Drive-thru – Drop off check/cash payments at the drive-thru window.
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Online – Pay by debit/credit card or e-check through the online payment portal.
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Auto-pay – Have your bill paid automatically from your bank account each month.
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In person – Visit the RCWA office to pay by cash, check, or card.
I recommend setting up auto-pay or online payments for convenience and ensuring on-time payments.
Enrolling in Auto-Pay or Online Pay
Signing up for automated or online payments takes just a few quick steps:
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Auto-pay – Download the auto-pay form from the RCWA website, complete and mail it along with a voided check.
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Online pay – Visit the online payment portal, create an account, and register your water account number.
Be sure to log into your online account periodically to monitor usage and charges. I also advise enrolling in paperless billing to get statements electronically.
Budget Billing Programs
RCWA offers equal payment plans that average bills over 12 months to make costs more predictable. This avoids spikes from seasonality or leaks. Contact RCWA to enroll.
Controlling Your Water Bill
To reduce water charges, I recommend:
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Monitoring usage monthly and watching for abnormal spikes.
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Checking for leaks and fixing any dripping faucets or running toilets.
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Installing water-efficient fixtures like low-flow showerheads.
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Comparing water rates and fees to budget for the charges.
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Setting reminders to pay bills on time and avoid late fees.
Russell voters consider sales tax to pay for new water infrastructure
How do I create a Russell County Water Authority account?
If you already have an account, you just need to login to the Russell County Water Authority site. Russell County Water Authority accepts credit cards, debit, and direct deposit. Click here to login . If you want to make a new account, you can do so on the Howard County Water Authority website.
How can I pay my Russell County PSA Bill?
Use the account number and CID on your bill to sign up for or log in to your account and pay your Russell County PSA bill. If you have any questions regarding your account, please call the Russell County PSA office directly at 276-991-0200.
What is Russell County Water Authority?
This page provides information about Russell County Water Authority. About 16,800 people in the Phenix City area of Russell County, Alabama get their water from the Russell County Water Authority. Established in 1965, the Russell County Water Authority collects groundwater from Eutaw and Tuscaloosa aquifers.
Does Russell County have a water quality report?
The Safe Drinking Water Act tells the EPA that Russell County Water Authority has to check the quality of the water in the area once a year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
