Dealing with medical bills can be confusing, especially when you receive separate statements from multiple providers after a test or procedure. This guide will explain how billing and payment works at Radiology of Indiana to help you understand your responsibilities.
About Radiology of Indiana
Radiology of Indiana (ROI) is a large radiology practice with over 20 locations across the state of Indiana. They provide a range of imaging services including x-rays, MRI, CT scans, mammograms, and more
ROI’s team of specialized radiologists interpret the results of your tests. The majority of patients do not actually meet the radiologist face-to-face but they play a crucial role in your care by analyzing your images and sending reports to your referring physician.
How Are Radiology Services Billed?
There are two main components to radiology billing:
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Technical component: This covers the cost of performing the actual imaging exam. This portion of the bill will come from the hospital or facility where you had the test done.
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Professional component: This is for the radiologist’s expertise in interpreting the results. This bill will come from Radiology of Indiana for the radiologist’s services.
So it is normal to receive separate statements for the same test. You are not being double-billed, but rather billed for two different aspects of your care.
What to Expect from Radiology of Indiana Bills
Here is some key information about what to expect if you receive a bill from ROI:
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ROI uses your insurance information from the hospital or referring physician. Please verify this information is correct.
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Statements are mailed on a monthly basis for any outstanding balances.
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Payment is due upon receipt of your statement. ROI accepts checks, Visa, MasterCard, and money orders.
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The bill will be from the radiologist who read your images, though you likely did not meet them in person.
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ROI bills your insurance. You are responsible for any copays, deductibles, or coinsurance required by your plan.
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Call ROI with any questions about your bill or to arrange payment plans.
Frequently Asked Billing Questions
Here are answers to some common questions about Radiology of Indiana bills:
Why did I get a bill when I already gave my insurance information?
ROI relies on the information collected by other facilities. Sometimes there are errors or missing details that lead to insurance claim issues. Please contact ROI with your correct info.
How can I get my test results?
ROI cannot provide results. Please contact the doctor who ordered your test for the radiology report with your results.
Why did I get a bill if I haven’t met this doctor?
The radiologist who read your imaging is specially trained to interpret results. Most patients do not meet radiologists in person during normal tests. Their services analyzing your images allow for an accurate diagnosis.
What if I can’t afford my bill right now?
ROI can arrange payment plans for individuals facing financial hardship. Please contact their billing department to discuss options.
Do I need to pay if I have Medicaid or Medicare?
ROI accepts Medicaid and Medicare. Any copays or deductibles required by your specific plan must be paid. Contact ROI if you have coverage questions.
Summary of Key Points
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Separate bills for technical and professional components of radiology services are standard practice.
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Always check that your insurance information is up-to-date to avoid claim issues.
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ROI bills on a monthly basis – pay promptly or contact them to arrange payments.
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Radiologists play a key role in interpreting results, though patients rarely meet them in person.
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ROI’s billing team can answer questions and explain your responsibilities.
With this guide, you can now understand radiology billing processes and pay your Radiology of Indiana statements confidently. Reach out to them with any other questions or concerns.
