As an GCI customer, you have multiple convenient options to pay your bill each month You can pay online through MyGCI, in person at authorized payment locations, by mail, or even set up autopay for automated payments This guide will walk through the various ways to pay your GCI bill.
Paying Your GCI Bill Online
The easiest way to pay your bill is through the MyGCI online account portal. Here’s how to pay your GCI bill online:
Step 1: Log Into MyGCI
Go to gcicom/mygci and log into your MyGCI account. If you don’t have an account, you can easily create one
Step 2: Click “Make a Payment”
Once logged in, click on “Make a Payment” to go to the payment page.
Step 3: Enter Payment Amount
Enter the amount you want to pay. You can pay the full balance or make a partial payment.
Step 4: Select Payment Method
Choose whether to pay with a card on file, add a new card, or pay with a checking/savings account.
Step 5: Submit Payment
Review the payment details and submit the payment. Your account will update instantly.
Paying online through MyGCI allows you to pay in just a few minutes anytime, anywhere from your computer or mobile device. It’s fast, easy, and secure.
Paying Your GCI Bill by Phone
You can also pay your GCI bill over the phone using the automated system:
Step 1: Call GCI
Call 1-800-800-4800, the GCI customer service number.
Step 2: Select “Make a Payment”
Follow the phone prompts by pressing the number for “Make a Payment” on your bill.
Step 3: Enter Payment Info
Use your phone keypad to enter your account number and payment amount. Follow prompts to enter card or check details.
Step 4: Get Reference Number
The system will provide a confirmation number when the payment is processed.
Paying by phone is quick if you just need to make a simple payment. However, it doesn’t offer the convenience of saving payment methods like the online option.
Paying Your GCI Bill by Mail
To pay your GCI bill by mail, follow these steps:
Step 1: Write GCI Mailing Address
Write the payment mailing address on your envelope:
GCI
PO Box 99016
Anchorage, AK 99509
Step 2: Include Payment & Account
Include your check or money order for the amount due, along with your 10-digit GCI account number written somewhere on the check or documentation.
Step 3: Mail Payment
Drop your envelope containing the payment and account number in the mail. Allow 5-7 business days for processing.
Step 4: Track Payment
You can track the payment on MyGCI to confirm when it’s processed.
Mailing a payment is reliable but slow. Be sure to mail it at least 7-10 days before your due date to avoid late fees.
Paying Your GCI Bill in Person
To pay your bill in cash, you can visit an authorized GCI payment location:
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Safeway – Make a payment at the customer service desk.
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Carrs – Pay your bill at any Carrs location’s service desk.
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7-Eleven – Pay at the register in participating 7-Eleven stores.
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Ace Cash Express – Visit AceCashExpress.com to find locations accepting GCI payments.
When paying in person, you’ll just need to provide your GCI account number and payment amount due. A convenience fee may apply at some payment centers.
Tips for Paying Your GCI Bill
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Set up autopay through MyGCI for automated monthly payments directly from your bank account.
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Receive paperless billing via MyGCI to get notifications when your bill is ready to view and pay online.
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Avoid late fees by scheduling payments at least 7 days before your due date when paying by mail.
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Contact GCI customer support if you have trouble making a payment or have any billing questions.
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Update your payment methods in MyGCI anytime cards expire, accounts change, etc.
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Consider adding your GCI account to your bank’s online bill pay to schedule one-time or recurring payments.
GCI Bill Payment Frequently Asked Questions
What are the ways I can pay my GCI bill?
You can pay your GCI bill through the MyGCI online portal, by phone, by mail, in person at authorized retailers, or by setting up autopay.
Is there a fee for paying my GCI bill?
GCI does not charge a fee for payments made through MyGCI, by phone, mail or autopay. Third-party payment locations may charge a convenience fee.
When will my mailed GCI payment be processed?
Payments mailed to GCI take 5-7 business days to process. Mail at least 7-10 days before your due date to avoid late fees.
Can I use a credit card to pay my GCI bill?
Yes, GCI accepts Visa, MasterCard, American Express and Discover credit and debit cards for bill payments on MyGCI and by phone.
What do I do if I lost my GCI bill?
If you need a copy of your bill to make a payment, sign in to MyGCI to view and print your latest invoice or contact GCI for a duplicate.
How can I get notified when my bill is ready?
Enroll in paperless billing via MyGCI to receive email notifications each month when your bill is ready to view and pay online.
What is the GCI autopay program?
With autopay, your GCI bill is automatically paid each month on the due date from your selected payment method. Enroll through MyGCI.
As you can see, GCI offers flexible bill payment options to fit every preference. Paying online through MyGCI provides the fastest and most convenient way to secure and manage payments. Consider enrolling in autopay as well for automated, on-time payments every month.
