Paying your monthly electric bill to the Ponca City Utility Authority (PCUA) is quick and easy thanks to the variety of payment options available. As a PCUA electric customer, you can pay your bill online, by phone, by mail or in person.
Read on to learn about managing your electric account with PCUA and your payment choices when that monthly bill arrives,
Overview of PCUA Electric Service
PCUA provides electric service to residents and businesses located in Ponca City, Oklahoma and surrounding areas. They are the sole electric provider for the city.
In addition to electricity PCUA handles water, wastewater, solid waste, and storm drainage services for Ponca City. They aim to deliver reliable utility services to all customers in their service area.
As a municipal utility, PCUA is owned by the city itself rather than private investors. This helps ensure transparent, affordable pricing for residents.
PCUA Billing and Payment Cycles
PCUA divides the city into 3 billing cycles based on location. Meters are read remotely every 27-33 days.
You’ll receive your electric bill on either the 10th, 15th, or 25th of each month depending on your cycle.
Payment is then due by the 5th, 10th, or 20th of the following month, respectively. Check your monthly bill for your due date.
Ways to Pay Your PCUA Electric Bill
When it’s time to pay your PCUA electric bill each month, you have several options:
Pay Online
The fastest way to pay is through the PCUA online payment portal. You can make secure payments using your checking account or credit card.
Register for an account to access your balance, payment history, and other account details. Online payments can be setup as one-time or recurring.
Pay via Mobile App
Use the free PCUA app on your iOS or Android device to easily view and pay bills on the go. The app allows you to manage accounts, see usage data, and more.
Pay by Phone
Call 580-767-0311 to pay over the phone using the PCUA automated payment system. You’ll need to enter your account number and card details.
Pay by Mail
Mail a check or money order using the return envelope provided with your monthly paper bill. Allow 5-7 days for mailed payments to avoid late fees.
Pay in Person
Visit the PCUA office at 516 E Grand Ave to pay your bill in person with cash, check, or credit card from 7:30am to 5:30pm weekdays.
Payment Extensions and Assistance
If you are struggling to pay your PCUA electric bill, payment arrangements may be available. Contact the billing office to explain your situation and request an extension or payment plan.
You may also qualify for bill discounts or financial assistance through programs like LIHEAP. Visit the PCUA website or office for details on assistance.
Avoid Late Fees and Disconnection
PCUA bills are due by the date printed on your statement to avoid a late payment penalty. Late fees are 10% of the past due balance.
If your account becomes delinquent for non-payment, your electricity could be disconnected. Reconnection fees apply to resume service.
Avoid extra fees by paying on time every month. Setup reminders and autopay through your online account for added convenience.
Contact PCUA Customer Service
Reach the PCUA billing office at 580-767-0311 or [email protected] for any questions about your electric account, payment history, or current bill amount.
Customer service reps are available Monday through Friday during normal business hours to assist you.
Managing your PCUA electric account online provides transparency into your usage and billing details. Paying your monthly bill is quick through the website, app, phone, mail or office visit. Consider enrolling in autopay or reminders to prevent late payments and service interruptions.
Retaliation by Ponca City Electric Company
FAQ
What is the utility rate for Ponca City?
Ponca City Utility Authority bills their customers a residential electricity rate of 12. 94 cents per kilowatt hour on average, which puts them 48th out of 93 providers in Oklahoma and 1148th out of 2881 providers in the country. Approximately 337,295 megawatt hours were sold by the provider to retail customers in 2023.
How do I pay my Pinellas County utility bill?
One of the easiest ways is to pay your bill online using the button below. Electronic check payments submitted after 5 p. m. will post on your utilities account within two business days. To make a payment other than the amount shown, call Pinellas County Utilities at 727-464-4000.
How do I pay my utility bill in Ponca City OK?
Ponca City, OK Utility Billing Quick pay Just need to pay your bill? Click quick pay below. You’ll need your account number. No login necessary. It’s easy to make an account and see more information about a single transaction. Sign in or sign up Contact us 580-767-0311 Contact us.
What services are available online in Ponca City?
Here you can pay your bills online. Please note that the login ID you use for online bill pay is different from the one you use for E-Government services on the City of Ponca City’s website. Please keep this in mind as you login. The following services are available: View and pay Municipal Court citations online. View and pay Utility Billing accounts online.
What is the Ponca City utility authority billing office?
The Ponca City Utility Authority (PCUA) Billing Office works hard to give all customers accurate records and billing services along with quick, professional, and friendly service.
What are the benefits of using Ponca City’s utility service?
Ponca City’s utility service has a lot of benefits, such as no long-term contracts, data limits, prices that change every month, and asterisks. The service is locally owned and operated by the City of Ponca City.
Does Ponca City Energy offer emergency service?
Ponca City Energy offers 24-Hour Emergency Service. Please answer the questions if you get a prompt after hours or on a holiday. Energy will get the message right away.
Who owns Ponca City Energy?
Ponca City Energy is your public power source since 1912 and is owned by the people it serves. Public power is a collection of more than 2,000 community-owned electric utilities, serving more than 48 million people. To learn more click on the banner to watch a short video. Ponca City Energy offers 24-Hour Emergency Service.
