Paying your water and sewer bill to the City of Westland doesn’t have to be a hassle Westland offers several convenient payment options to fit any schedule and preference Read on to learn how you can easily pay your Westland water bill online, by phone, by mail, or in person.
Online Bill Payment
The fastest and most convenient way to pay your Westland water bill is online through the city’s secure payment portal. Just visit cityofwestland.com/OnlineServices and click on “Pay Water Bill.”
You’ll need your account number to log in Once logged in, you can view your current charges, see past bills, and make a payment by credit card or electronic check. Online payments are processed instantly so you don’t have to worry about delays.
You’ll receive a confirmation email with your payment details for your records. Paying online saves you time and gives you 24/7 access from your computer or mobile device.
Pay by Phone
If you prefer to pay your Westland water bill over the phone, automated payments are available 24/7 by calling 844-400-3556. You’ll go through the Point & Pay system and can use a credit or debit card to pay.
A convenience fee of 3% is charged for phone payments. Just make sure to have your Westland water account number handy when you call. The payment will be processed during the call for immediate posting to your account.
Pay by Mail
To pay your Westland water bill by mail, simply send a check or money order made payable to “City of Westland” to:
City of Westland
Water Billing Department
36300 Warren Rd
Westland, MI 48185
Be sure to include your payment stub or write your Westland water account number on the check so your payment is applied properly. Allow 5-7 business days for mailed payments to be received and processed.
Pay In Person
For cash payments or if you prefer to pay your bill in person, you can visit Westland City Hall at 36300 Warren Rd. The water billing department is open Monday through Friday, 9am to 5pm.
You can also use the drop box located at City Hall anytime to drop off a check or money order when the office is closed. Payments left in the drop box before 5pm will be processed the same day.
Automatic Payments
The most hassle-free option is to enroll in automatic payments through Westland’s water billing. This automatically withdraws the amount due from your bank account each billing cycle so you never miss a payment.
To enroll, print and complete the Automatic Bill Payment Authorization form and return it to the water billing department. Payments will debit approximately 20 days after you receive each new statement.
Just make sure you have adequate funds in your linked account to avoid insufficient funds fees. You can cancel automatic payments anytime with 10 days written notice.
Go Paperless
Tired of receiving a paper bill in the mail every other month? Westland offers a paperless billing option so you can receive your statement electronically instead. This helps reduce clutter and lets you access your bill anywhere.
Sign up for paperless billing by submitting the Go Green authorization form online or by email, fax, or mail. Your emailed eBills will replace mailed paper statements.
Avoid Late Fees
Westland water bills are billed bi-monthly and are due 21 days from the billing date. Make sure to pay your bill in full by the due date to avoid a 10% late penalty on the outstanding balance.
If your account becomes delinquent for non-payment, your water service may be shut off until the past due amount is paid, incurring a $50 delinquency fee. Stay on top of your bill to avoid penalties!
Get Payment Assistance
If you are having trouble paying your Westland water bill, payment plans and financial assistance may be available. The Water Residential Assistance Program (WRAP) provides eligible low-income households with a credit on their water bill.
Contact Westland’s water billing department for details on enrolling in WRAP or setting up a payment plan if you are behind. There are options available to help avoid service shut-off.
Convenient Payment Options in Westland
Paying your water and sewer bill to the City of Westland is quick and easy when you use one of their online, phone, mail, or in-person payment methods. Sign up for paperless billing while you’re at it to simplify bill management.
Don’t wait around for your paper bill – log into your account anytime day or night to review your usage and make a payment. With multiple options at your fingertips, there’s no reason to pay your Westland water bill late ever again!
DWSD rolls out water bill payment kiosks
How can I pay my water bill in Westland?
The City of Westland services approximately 26,000 customers with water from the City of Detroit Water System. To pay your Westland City water bill by phone, you can call 1-888-891-6064.
How do I pay my water bill in Highland Park?
Residents may pay their bill at City Hall during Finance business hours. In an effort to “Go Green,” the City of Highland Park is happy to let its customers choose to get their water bill by email, which is also known as “E-bill.” With E-billing, bills will be received via email and will no longer be sent by paper copy.
Does Westland water billing have a water quality report?
The Great Lakes Water Authority runs five water treatment plants that get their water from Lake Huron and the Detroit River, which flows into the Great Lakes. The Safe Drinking Water Act tells Westland Water Billing to check the quality of the water in the area every year and send out a Consumer Confidence Water Quality Report.
Does Westland have a water meter?
The City of Westland services approximately 26,000 customers with water from the Great lakes Water Authority (GLWA). Water meters connect wirelessly to the City to provide quicker reading of usage and alerting of any issues. The City has four options to assist you in making payment of your water bill:
What does the Budget Director do at Westland City Hall?
The Budget Director is in charge of: There are two drop boxes at Westland City Hall for people to use to send in their water and tax bills, as well as paperwork for the Finance Department. The white drop box is next to the US Postal Mailbox on the northeast side of the City Hall parking lot.
