How to Pay Your MTNL Mumbai Bill Online, by App, or In Person

As an MTNL customer in Mumbai keeping your account current by paying your bill on time each month is important. MTNL offers multiple ways to pay your monthly bill conveniently including online using the app, by phone, and in-person. In this comprehensive guide, I’ll overview the various payment options so you can choose the best method for you.

Pay Online

The easiest and most convenient way for most customers to pay their MTNL Mumbai bill is online. You can pay directly on the MTNL website or use third-party bill pay portals

To pay online at mtnl.in, first register for an online account using your MTNL landline number and email address. Once registered, you can log in anytime and click “Bill Payment” to pay your outstanding bill online using net banking, credit card, debit card, or UPI.

Alternatively, you can pay your MTNL bill online through third-party bill pay websites like PayTM, Freecharge, Amazon Pay, Mobikwik, PayZapp, and more. These portals integrate directly with MTNL for fast and secure online bill payment.

Paying online is instant, convenient, and completely paperless. You receive instant payment confirmation and can view your updated account balance immediately. Paying online helps you avoid late fees, remember your bill, and saves time over mailing cheques or visiting payment centers.

Pay Using the MTNL Mumbai App

In addition to paying online, MTNL Mumbai subscribers can download the MTNL Mumbai App on their smartphone to pay bills and manage their account on-the-go.

Simply download the MTNL Mumbai App from the Google Play Store or Apple App Store. Log in using your MTNL number and registered email. You can then view your account balance, make instant online payments by card or UPI, track previous bills and payments, lodge complaints, and more.

Having the app makes it easy to pay your MTNL bill from anywhere at any time. You can set payment reminders, view usage patterns, and stay on top of your account. Paying through the app is fast, secure, and avoids having to visit the MTNL office or payment centers.

Pay by Phone

Another way to pay your MTNL Mumbai bill is by phone using the MTNL online payment IVR system. To pay by phone, dial the MTNL bill payment number 1800-222-344 from your registered MTNL landline number.

Follow the IVR prompts to make a card or UPI payment over the phone. You will need to enter your 10-digit MTNL account number and registered mobile number during the call. Once your payment goes through, you will receive an SMS confirmation instantly.

Paying by phone is quick and convenient in a pinch. However, note that an additional convenience fee applies to phone payments. Paying online directly avoids this phone payment surcharge.

Pay at Authorized MTNL Centers

You can also pay your MTNL Mumbai bill in-person at authorized payment centers and retail outlets across the city. MTNL has partnered with several banks, payment apps, and retail chains for in-person bill collection.

Some popular MTNL bill payment centers in Mumbai include:

• Axis Bank branches
• HDFC Bank branches
• PayTM payment points
• Mobikwik outlets
• Common Services Centers
• MTNL self-care centers

To pay in-person, visit any nearest authorized payment point and provide your MTNL account number. Make sure to collect your payment receipt. The advantage of in-person payment is immediacy. The disadvantage is you must visit the payment center during working hours.

Register for ECS Auto-Pay

For hands-free bill payment, register for auto-pay through the Electronic Clearance Service (ECS) facility. With ECS, your MTNL Mumbai bill amount will automatically deduct from your linked bank account on the due date each month.

To activate ECS auto-debit, submit an ECS mandate form to MTNL along with a cancelled cheque leaf. This authorizes them to auto-deduct the monthly bill amount directly from your bank account around the due date.

ECS auto-pay ensures your MTNL bill gets paid on time every month without you having to remember. Just make sure you have sufficient balance in your account each month for the auto-debit.

Avoid Late Payment Fees and Disconnection

Set payment reminders and pay before the due date to avoid late fees. And seriously delinquent accounts risk disconnection, so be sure to pay on time. Reach out to MTNL customer care if you need to set up a payment plan for past due balances.

Stay connected and avoid disruption of your valuable MTNL Mumbai services by paying your bill promptly every month using these convenient payment options. Online payments are the simplest and fastest way for most customers to pay and manage their account.