How to Pay Your Jones-Onslow Electric Bill Online

Jones-Onslow EMC (Electric Membership Corporation) provides reliable electric service to homes and businesses in Onslow County, North Carolina. As a customer, you receive a monthly bill for your electric usage that must be paid on time. The cooperative offers an online bill pay system to make paying your Jones-Onslow electric bill fast and convenient.

This comprehensive guide explains how to use the online portal to view your electric account, make secure payments, set up auto-pay, and more. Read on to learn the easy process of paying your bill digitally in just minutes!

Overview of Jones-Onslow EMC

Jones-Onslow EMC is a not-for-profit, member-owned electric cooperative distributing power to over 36,000 homes and businesses in Onslow County They maintain overhead and underground power lines, substations, and other infrastructure to deliver reliable electricity county-wide

As an electric cooperative, Jones-Onslow EMC is owned by its customer-members who elect the board of directors. The focus is on providing excellent service at affordable rates, not maximizing profits.

When you establish electric service with Jones-Onslow EMC, you become a member of the cooperative. You then receive monthly electric bills that must be paid promptly to continue uninterrupted service.

Benefits of Paying Online

Paying your Jones-Onslow electric bill through the online member portal offers these great benefits

It’s fast – Make payments in minutes securely without leaving home.
It’s convenient – Access your account and pay 24/7
Payment receipts – Get emailed confirmation of payments.
Auto-pay – Set up recurring automatic payments.
Paperless billing – Go green with emailed bill notifications.
Payment history – View 12 months of previous electric bills.
Account management – Update personal and payment information.
Avoid late fees – Pay on time without mailing delays.
Payment tracking – Monitor when payments are processed.

Clearly, paying online makes managing your electric account extremely quick and easy each month.

Step-by-Step Guide to Paying Online

Follow these simple steps to pay your Jones-Onslow electric bill through the online member portal:

Step 1: Register for an Online Account

First, you need to register for online access to your account.

Go to billing.joemc.com and click “Register Now”.
Enter your Jones-Onslow account number, email, and name.
Create a username and password for your account.
Accept the terms and conditions.
Click “Register” to create your online account.

Step 2: Log In to Your Account

Once registered, you can log in anytime to manage your electric account.

Visit billing.joemc.com and enter your username and password.
Click “Login” to access your account dashboard.

Your dashboard will display your current account balance.

Step 3: Make a One-Time Payment

Inside your online account, you can easily make a one-time payment on your bill.

Select “Make Payment” from the menu or dashboard.
Enter the payment amount and select a payment method.
Choose either credit/debit card or bank account for payment.
Enter your card or account details and submit payment.

The bill will instantly update with the payment made.

Step 4: Set Up Recurring Auto-Pay (Optional)

For automatic bill payments each month, you can establish recurring auto-pay:

Go to “Auto Pay Program” in the menu.
Select your payment method and date for monthly payments.
Check the auto-pay terms and submit your enrollment.

Your bill will now be paid automatically each month on the date selected!

Payment Tips & Troubleshooting

Follow these tips and best practices when paying your Jones-Onslow electric bill online:

Pay at least 3-5 days before your due date to ensure on-time payment.
Contact Jones-Onslow immediately if your payment won’t process correctly.
Save payment receipts and check your account for accuracy.
Avoid waiting until the due date in case payments require extra processing time.
Notify Jones-Onslow if your account information like email or banking details change.
Sign up for paperless billing and useful account notifications.
If locked out, call 910-353-1940 to have your online account unlocked.
If moving, be sure to stop or transfer service to avoid being billed at your old address.

What Happens if You Miss a Payment?

If you are unable to pay your Jones-Onslow electric bill by the due date, take the following actions right away:

Pay immediately – Make an online payment to stop late fees.
Call Jones-Onslow – Explain your situation and ask about possible extensions.
Discuss a payment plan – Jones-Onslow may offer a plan for long-term issues.
Apply for assistance – See if you qualify for utility financial assistance.

As long as you communicate proactively, Jones-Onslow will work with you on solutions to keep your power on. But contact them promptly after a missed payment to avoid service interruption.

After Paying Your Bill Online

Once your online payment to Jones-Onslow EMC processes, here’s what to expect:

You will receive a confirmation email with your payment details.
The payment will post to your account within 1-2 business days.
Your account balance will update to reflect the payment made.
Service will continue undisrupted – no power shut-off!
Any auto-pay arrangements will process your next payment automatically.
Your next bill will show the updated zero balance if paid in full.

So pay comfortably online knowing the process is seamless, fast, and keeps your electric service uninterrupted.

Contact Jones-Onslow EMC

If you have any other questions or issues regarding your electric account balance, online bill pay, service initiation or termination, or energy use, please contact Jones-Onslow EMC:

Jones-Onslow EMC
(910) 353-1940
www.joemc.com

Their team can help guide you through managing your electric account, answering billing questions, handling service requests, and troubleshooting online payment issues. Contact them for friendly, personalized support.

Register for an online account, make one-time payments, set up convenient auto-pay, and leverage all the benefits of digital bill management for your Jones-Onslow electricity. Pay comfortably online in just minutes anytime!

Jones Onslow Electric Bill Pay

Jones-Onslow EMC: FlexPay Promo

FAQ

What is the phone number for Jones-Onslow bill pay?

If you have any further questions, call the office at (910) 353-1940 or (800) 682-1515 or email us. Are you on a budget? Does your electric bill vary each month? Budget billing can help.

Who owns Jones-Onslow electric?

What Makes Electric Cooperatives Different? Electric cooperatives, like Jones-Onslow EMC, are private, independent power companies that are owned by the people they serve.

Who provides electricity to Jacksonville, NC?

JOEMC. Jones-Onslow Electric Membership Corporation.

How do I get my Jones-Onslow electric account unlocked?

You must still call the office at 910-353-1940 to request to have your account unlocked. Not currently a Jones-Onslow member and need to request service? Fill out an application here. Jones-Onslow EMC offers a number of alerts to keep your electric account up to date if your cell phone is linked to your account.

How do I pay my Jones-Onslow EMC Bill?

Doxo lets you pay your bills safely, but it’s not connected to or backed by Jones-Onslow EMC. Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods.

What is Jones-Onslow EMC?

Jones-Onslow EMC is a member-owned electric cooperative that works to give people in Jones, Onslow, Pender, Duplin, and Lenoir counties safe, reliable, and affordable electricity service along with the best customer service possible.

How do I contact Jones Onslow EMC?

Ask your billing questions directly by phone at 800-682-1515. I’m looking for my bill. Where can I find it? Visit Jones Onslow EMC to access your bill.

How do I get notifications from Jones-Onslow EMC?

Fill out an application here. Jones-Onslow EMC offers a number of alerts to keep your electric account up to date if your cell phone is linked to your account. These include Daily Usage Alerts, Two-Day Due Date Reminders, Third-party Notifications, Cutoff Notifications, and Payment Receipts.

What is a Jones-Onslow EMC co-op investment?

As a Jones-Onslow EMC member, each time you pay your bill you put money into your co-op. This collective investment in the co-op benefits you and the community immediately and over time. So what exactly is this monthly investment, and how do you benefit from it?.