Having reliable water service in your home is something you shouldn’t have to worry about. Horizon Regional Municipal Utility District provides clean drinking water to over 18,000 customers in Horizon City and southeast El Paso County, Texas. Read below to learn your payment options to keep your water flowing.
About Horizon Regional MUD
Horizon Regional MUD is the water utility serving the communities of Horizon City, Montana Vista, and nearby unincorporated areas of El Paso County. The municipal utility district is governed by a publicly elected board and overseen by the Texas Commission on Environmental Quality.
Water is sourced from groundwater wells fed by the Hueco Bolson and Mesilla Bolson aquifers. The supply is treated at several regional water plants before being distributed through nearly 130 miles of water lines.
Homeowners and businesses receive monthly water bills based on metered usage As a public utility, rates are set to cover operational costs
When are Horizon MUD Bills Due?
Horizon Regional MUD bills monthly for water service. Your due date depends on your assigned billing cycle:
- Cycles 1-4: Due on 17th
- Cycles 5-8: Due on 27th
Check your latest bill to confirm your payment due date Bills not paid by the due date will incur a 10% late fee
Let’s review the ways you can pay your Horizon MUD water bill.
Payment Options for Horizon MUD
Horizon Regional MUD offers several options to pay your monthly water bill conveniently:
- Online via customer portal
- By phone
- Automatic monthly payments
- Mail-in check or money order
- In person at the Horizon MUD office
Online and phone payments have associated fees, while the other options are free.
Paying Online
The easiest way to pay is through the Horizon MUD online portal. You can make one-time payments or set up recurring automatic payments.
Payment methods accepted online include credit/debit cards and eCheck. A processing fee of 5% applies to credit card payments, and $1 for eCheck.
To start paying online, you’ll need to create an online profile with your account number, name, and contact details.
Paying by Phone
You can pay your water bill over the phone by calling 1-855-230-7396. Operators are available 24/7 to take your payment.
Like online payments, you will be charged a 5% processing fee for credit/debit card payments made over the phone. Have your account number ready when you call.
Paying by Mail
If you prefer, mail in a check or money order using the remittance slip at the bottom of your paper bill. Be sure to write your Horizon MUD account number on the check memo line.
Mail payments to:
Horizon Regional MUD
14100 Horizon Blvd
Horizon City, TX 79928
Allow 5-7 business days for mailed payments to post to your account.
Paying In Person
You can drop off a check or money order in person at the Horizon MUD office located at 14100 Horizon Blvd, Horizon City, TX. An after-hours drop box is also available.
In-person payments let you skip online fees and get same-day credit to your account.
Automatic Payments
For hassle-free payments, enroll in AutoPay through the online billing portal. You can schedule automatic payments from a checking account (ACH) or credit/debit card.
Recurring payments happen on your due date each month, avoiding late fees. Just update your payment method if your card expires or account changes.
Avoid Disconnection – Payment Arrangements
If you are unable to pay your water bill on time, contact Horizon MUD immediately to set up a payment plan. Payment arrangements can help avoid service disconnection and added fees.
Be proactive and call 915-852-3917 as soon you realize you can’t pay on time. The friendly Horizon MUD staff will work with you on a payment solution.
Get Help with Your Horizon MUD Account
Managing your Horizon Regional MUD water account online is designed to be simple and straightforward. However, if you need help with any of the following, customer support agents are standing by:
- Questions about your water bill or charges
- Setting up online account access
- Making online/phone payments
- Resolving service or billing issues
Contact customer support by phone at 915-852-3917 or visit the Horizon MUD office at 14100 Horizon Blvd in Horizon City.
The knowledgeable billing staff is available to assist customers manage their water accounts.
Paying your monthly water bill to Horizon MUD can easily be handled online, by phone, or in person. Sign up for AutoPay to make bill payment a breeze. Reach out for help anytime you need assistance with your water account.
Horizon Regional MUD Installation
FAQ
Where can I pay my mud bill in person?
How do I pay my water bill in Roswell NM?
There are several ways to pay: money order, cash, check, credit or debit cards (in person or online), or credit/debit cards. Phone payments are accepted (575-624-6711). Online payment can be made at roswellnmcitizens. munisselfservice. com.
How do I contact East Bay mud pay by phone?
How often do you pay Ebmud?
EBMUD sets rates and charges to cover the costs of the water and wastewater services it provides. All residential customers receive a bill every two months.
How do I make a payment with Horizon regional mud?
You can create a new account on the Horizon Regional Mud website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
How do I contact horizon regional mud?
You may also contact the Horizon Regional MUD office at 915. 852. 3917 or on our new 24 hour customer service line at 800. 579. 4500 Credit Card (Visa, MasterCard, Discover) fee of 5%. This option allows customers to sign up for recurring credit card payment at that time. There will be two separate transactions on your Bank or Credit Card Statement.
Why did horizon regional mud receive the best-possible grade?
The water quality at Horizon Regional Mud was better than the Public Health Goal and most of the other water providers we looked at, as you can see. This is why they got the best grade possible. Have a Question, Issue or Comment? Already have an account?.
Does Horizon City offer utilities services?
The Town of Horizon City does not manage or provide utilities services to its residents. For your convenience, below is a list of the Utilities Companies that currently service Horizon City residents. Utilities The Town of Horizon City does not manage or provide utilities services to its residents.
