Living in Guntersville AL means you get your electricity from the Guntersville Electric Board. When that monthly bill arrives, you’ll want to know the easiest ways to pay it. In this article I’ll walk through all the payment options offered by the Electric Board, so you can choose the method that works best for you.
Overview of Guntersville Electric Board
The Guntersville Electric Board is a municipally-owned electric utility serving residents of Guntersville. Their office is located at 701 Blount Avenue in Guntersville.
The Board is governed by a five-person board of directors who oversee electric service for around 5,000 customers in the city.
Now let’s look at the various ways you can pay your electric bill with them,
Pay Online
The easiest way to pay your electric bill is through the online Customer Portal. Just go to guntersvilleelectric.com and click on “Pay Bill Online” at the top.
You’ll need to create an account with your 12-digit account number from your bill. Once your password-protected account is set up, you can view your balance, due date and electric usage.
Payments can be made directly from your bank account or with a credit/debit card. There are no fees to pay online.
You can also download their mobile app to pay on your smartphone or tablet.
Pay in Person
The Electric Board office has a lobby and drive-thru window for in-person payments:
Guntersville Electric Board
701 Blount Ave
Guntersville, AL 35976
The lobby is open 8am-4:30pm Monday-Friday, except holidays. The drive-thru is open 10am-3pm.
You can pay with cash, check, or credit/debit card. Be sure to bring your bill with you.
Use the 24/7 Payment Kiosk
A new 24/7 payment kiosk is located outside the Electric Board office. It accepts cash, checks, and credit cards at any time day or night.
Pay by Phone
Call 1-866-550-3475 to pay your electric bill by phone. Have your 12-digit account number ready. There are no fees to utilize the pay-by-phone option.
Mail Your Payment
To pay by mail, send your check or money order to:
Guntersville Electric Board
PO Box 45
Guntersville, AL 35976
Include your remittance stub from your bill. Allow 5 business days for mailed payments to be received and processed.
Sign Up for Automatic Bank Draft
For easy automatic payments every month, enroll in bank draft. Download the authorization form from their website and return it to their office. Payments will be drafted from your account on the due date.
Avoid Late Fees
Payments are due by the due date printed on your bill to avoid late fees. If paying by mail, the postmark does not count – the payment must be physically received by the due date.
A $3 late fee is added 2 days after the due date. Save money by paying on time each month!
Payment Assistance Programs
If you’re having trouble paying your bill, Guntersville Electric offers two assistance programs:
- Payment Plans – Set up a deferred payment plan to pay past due balance over time
- Project Help – Helps pay electric bills for those in need due to crisis/emergency
Moving In or Out?
Contact the Electric Board to establish or disconnect your electric service. Allow at least 1 business day’s notice before your move date.
Provide access to your property for meter readings and maintenance. Restrain pets so technicians can work safely.
Contact Information
Phone: (256) 582-5691
After Hours: (256) 582-3441
Website: guntersvilleelectric.com
Guntersville officials cut ribbon on city’s first electric vehicle chargers
How do I contact the Electric Board of Guntersville?
The Electric Board of Guntersville works hard to give our residential, commercial, and industrial customers reliable electricity service and a number of easy ways to pay their bills. Our office hours are Monday through Friday, 8:00 a. m. to 4:30 p. m. and the phone number is 256-582-5691.
How do I pay my electric bill in Guntersville?
The Electric Board of Guntersville is not responsible for cash payments left in night drops. In fact, you shouldn’t leave cash payments in night drops. Please send check or money order (it is not advisable to send cash through the mail). Please send remittance stub with payment. Mailing address:
Why should you choose the Electric Board of Guntersville?
For new or existing customers. Reliable, affordable electric service with the emphasis on convenience. The Electric Board of Guntersville works hard to give our residential, commercial, and industrial customers reliable electricity service and a number of easy ways to pay their bills.
Where can I get electricity in Guntersville Alabama?
Alabama’s Lake City! Electricity saves you time and money, but Manager of the Electric Board of Guntersville Tommy Troup wants you to be smart about how you use it. For emergency calls-nights, weekends and holidays call (256) 582-3441. The Electric Board is located at:701 Blount Avenue, Guntersville, AL 35976.
Does Guntersville have an after-hours payment box?
An after-hours payment box is available at the Electric Board of Guntersville and the Marshall County Gas District. Please attach remittance stub when paying at the night drop box. The Electric Board of Guntersville is not responsible for cash payments left in night drops. In fact, you shouldn’t leave cash in night drops.
Will Guntersville electric rates increase in October 2024?
Effective October 2024, customers will see an increase in rates. A local rate increase of 2. 9% was approved by the Electric Board of Guntersville. TVA has also approved a wholesale rate adjustment that will be a 5. 25% increase that is passed through to the customer.
