Paying your utilities bill in Fountain, CO just got a whole lot easier thanks to the launch of online bill pay. Read on for everything you need to know about paying your Fountain utilities bill conveniently online
Overview of Online Bill Pay for Fountain Utilities
The City of Fountain Utilities Department has implemented an online bill payment system for the convenience of residents. This allows customers to easily pay their utility bills for services like water electric sewer, stormwater, and trash online or via the mobile app.
Key things to know about online bill pay for Fountain utilities
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Available 24/7 for payments by credit/debit card or echeck.
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Payments processed securely byInvoice Cloud.
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Can view balance and payment history in your account.
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Set up autopay and paperless billing.
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Receive payment reminders via email or text.
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Works on desktop, tablet, and mobile devices.
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Customer service available to help with payment issues.
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$2.95 transaction fee applies to online payments.
Step-by-Step Guide to Paying Your Bill Online
Paying your Fountain utilities bill online only takes a few quick minutes. Follow these simple steps:
1. Go to the City of Fountain website.
2. Click on “Pay My Bill” to get to the payment portal.
3. Register for an account if you don’t already have one.
4. Select a one-time payment or setup recurring autopay.
5. Enter your payment details and submit.
6. Receive instant payment confirmation by email.
7. Payment will be reflected on your next utility bill.
Easy as that! You can repeat the process monthly or have payments automatically deducted.
Benefits of Paying Your Bill Online
Paying online offers Fountain utility customers many advantages:
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Convenience – Pay anytime 24/7 without visiting City Hall
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Accessibility – Pay on any device with internet access
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Efficiency – Takes just minutes to complete a payment
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Reliability – Never miss a payment with autopay
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Security – Payment portal uses encryption to protect your data
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Savings – Avoid late fees by scheduling timely payments
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Eco-Friendly – Reduces paper bills and saves trees
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Control – Monitor payment history and balance in your account
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Support – Dedicated customer service for payment issues
Online payments are clearly the easiest and most convenient way to pay your Fountain utilities each month.
Tips for Smooth Online Payments
Follow these tips for a streamlined online payment experience:
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Have your utility account number handy when signing into your account.
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Double check all payment details before submitting to avoid errors.
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Register for text/email reminders so you never miss a payment.
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Contact customer support immediately if you encounter any payment issues.
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Opt for autopay from your checking account to avoid transaction fees.
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Update your payment method right away if your card number changes.
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Review your payment history periodically to ensure there are no discrepancies.
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Set calendar reminders for yourself on bill due dates each month.
Sticking to these tips will help ensure paying your utility bill online is quick, easy, and headache-free every month.
Frequently Asked Questions
What are the fees for online payment?
A $2.95 convenience fee applies per transaction when paying by credit/debit card. Paying directly from a bank account does not incur a fee.
How long does an online payment take to process?
Online payments are processed instantly and will be reflected on your next utility bill.
Is the online system secure?
Yes, the payment portal uses industry-standard encryption to protect your personal and payment information.
What if I’m having issues with the online payment system?
Contact Fountain Utilities customer support for assistance troubleshooting any technical issues you encounter.
Can I still pay my bill by other methods?
Yes, you can still pay by check/money order via mail or in person at City Hall. However, online is the most convenient option.
Do I have to create an account to pay online?
Yes, you must register for an account to access the online payment system and pay your utility bills.
With Fountain’s new online bill pay system, paying your utilities bill is easier than ever. Ditch the checks, stamps, and visits to City Hall by paying conveniently online 24/7. Sign up for an account today to start reaping the many benefits!
