First Electric offers several convenient options to pay your electric bill, including online, phone, mobile app, and in person. If you need to pay your First Electric bill by phone, it’s important to call the correct number to ensure your payment is applied promptly
First Electric Bill Pay Number
To make a payment by phone to First Electric, call 800-489-7405. This is the main member services and billing number.
When you call 800-489-7405, you will be prompted to enter your 10-digit First Electric account number and 4-digit PIN. Have these handy before you call.
A representative can assist you in making a payment using a debit/credit card or electronic check. They can also help with:
- Payment arrangements
- Account balance inquiries
- General account questions
Member services representatives are available Monday – Friday from 8am – 5pm.
Other Ways to Pay Your First Electric Bill
In addition to paying by phone, First Electric offers several other payment options:
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Online – Pay at firstelectric.coop or via the First Electric app using a card or e-check. Fast, easy, and secure.
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Mobile App – Download the First Electric app on your smartphone or tablet to pay on the go.
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In Person – Visit a First Electric office or authorized payment location to pay in cash or check.
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AutoPay – Set up recurring automatic payments from your bank account. Can earn discounts.
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By Mail – Send a check or money order payable to First Electric with your remittance stub. Allow 7-10 days for processing.
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Drop Box – Drop off payment in the secure box at any First Electric office.
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MoneyGram – Make a cash payment at any MoneyGram location. Receive same-day credit.
The First Electric app and online payment are the most popular options, allowing 24/7 access. But phoning in payments to 800-489-7405 is easy when you can’t pay online.
Payment Tips
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Have your 10-digit First Electric account number and 4-digit PIN ready before calling 800-489-7405. This allows for faster payment processing.
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Avoid paying by phone on due date as volume is highest. Pay a few days early to ensure on-time payment.
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Know your checking/savings account number and bank routing number if paying by e-check.
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Make sure your credit/debit card isn’t expired if using card payment.
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Save 800-489-7405 in your contacts for quick access.
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Set up AutoPay to avoid forgetting and save money.
Other First Electric Numbers
While 800-489-7405 is the main number for bill pay and customer service, here are other key First Electric numbers:
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Power Outages – Report an outage by calling 888-827-3322. You can also text OUT to 85700.
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New Service – Request new service by calling 800-489-7405 during business hours.
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After Hours Outages – 800-489-7405 has 24/7 outage reporting via the app and automated system.
Having the right First Electric number handy ensures you get the assistance you need quickly. Paying your electric bill by phone is one convenient option.
Payment Assistance Programs
If you are struggling to pay your First Electric bill, payment assistance programs are available, including:
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Bill Extensions – Get extra time to pay.
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Payment Arrangements – Set up a plan for payments.
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Low-Income Assistance – Reduced rates and help paying bills.
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Agencies – Get aid from groups like Salvation Army.
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Medical Necessity – Postpone disconnection if medically needed.
Contact a First Electric member services representative at 800-489-7405 to discuss bill assistance. Keeping your electric service connected is important.
Paying your monthly First Electric bill is easy and stress-free when you know the right number to call. Phone payment to 800-489-7405 is fast and convenient. With multiple options, choose the payment method that works best for your needs each month.
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How do I pay my first electric bill?
Click the button above to go to the First Electric app pay now site. No registration is required. An e-check will let you pay your bill. All you need is your billing account number and your last name or the name of your business. Unlike the full First Electric app site, you cannot view your usage or report an outage.
What is a first electric billing statement?
The Invoice Billing statement lists the account number, service address and amount due for each account. Each account’s electric bill will accompany the Invoice Billing statement to provide detailed billing information on each meter. All First Electric bills can have the same due date. All First Electric bills can be paid with one payment.
How do I contact first electric?
Plus, you can call First Electric at 800-489-7405 during business hours to talk to a member service rep. Pay Now Click the button above to go to the First Electric app pay now site.
Do all first electric bills have the same due date?
All First Electric bills are received in one mailing. The Invoice Billing statement lists the account number, service address and amount due for each account. Each account’s electric bill will accompany the Invoice Billing statement to provide detailed billing information on each meter. All First Electric bills can have the same due date.
How do I pay my bill online?
Pay online quickly and easily with bank draft, debit/credit cards*, Apple Pay®*, Google Pay®, Venmo* and PayPal*. * Service fees will apply. Find a convenient, authorized payment location where you can make a payment. Service fees may apply. Use our automated phone system to pay your bill at any time. Service fees may apply.
What payment methods are available for a one-time bill payment?
Venmo, Apple Pay, Google Pay, and PayPal are available. Please note that service fees apply per transaction for the One-Time Credit Card service. Make a One-Time Bill Payment.
