For customers of Duke Energy, paying your monthly electricity bill can now be done with just a few clicks – no checks, no stamps, no hassle. Duke Energy’s online and mobile Pay My Bill options offer easy and secure ways to take care of your payment quickly. Read on to learn how Duke Energy Pay My Bill helps simplify bill payment for millions of customers.
What is Duke Energy Pay My Bill?
Duke Energy Pay My Bill refers to the various quick payment options available to Duke Energy customers for paying their monthly electricity bills online, on mobile devices, by phone and more
Key features of Duke Energy Pay My Bill include
- Online account management
- Mobile app for bill pay
- Automated bank or card payments
- Text-to-pay options
- Phone payment system
- Multiple payment methods
- Paperless billing
These options make paying Duke Energy bills faster and more convenient than ever.
Benefits of Duke Energy Pay My Bill
Pay My Bill offers many advantages to Duke Energy customers looking for easier bill payment:
Convenience
- Pay anytime, anywhere online or via mobile
- Avoid late fees with automated payments
- Get text/email reminders when your bill is due
Control
- View usage, billing history, and account details in one place
- Update your payment method or account information
- Go paperless and stop clutter
Security
- Payment data encrypted for safety
- No more lost/stolen checks or cash payments
- Account protected by two-factor authentication
Cost Savings
- Stop late fees with on-time automated payments
- Avoid postage and check costs
- Online discounts and rebates available
How to Enroll in Duke Energy Pay My Bill
Signing up for Pay My Bill is simple and can be done online or through the mobile app
To enroll online:
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Go to duke-energy.com and click “My Account”
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Select “Create an Online Account”
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Enter your Duke Energy account number and other details
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Create a username and password
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Choose your payment method
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Accept the terms and conditions
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Start using Pay My Bill to manage your account!
To enroll on the mobile app:
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Download the Duke Energy app and open it
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Tap “Sign In” then “Create an Account”
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Enter your account number and required personal information
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Create your username and password
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Select your payment method
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Accept the terms and conditions
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Use the app to pay bills, check usage and more
Once registered, you can log in anytime to view your balance, make payments and manage your account.
Making Payments with Duke Energy Pay My Bill
Pay My Bill offers flexibility for how and when you pay each month:
Payment Options:
- Bank account
- Credit, debit or prepaid card
- Apple Pay, Google Pay
- PayPal, Venmo, PayNearMe
- AutoPay recurring payments
When You Can Pay:
- One-time payments anytime online
- Schedule future payments in advance
- AutoPay on your preferred date
- Text payments on-the-go
- Pay by phone 24/7
Payments are typically processed within 1 business day. You’ll get emailed receipts and confirmation.
Other Pay My Bill Features
In addition to quick payment options, Pay My Bill offers tools to track, manage and customize your account:
- Paperless billing and auto pay
- Energy usage monitoring
- Customized billing alerts
- Payment extensions when needed
- Account management from desktop or mobile
- Online chat, text and email support
You can update your personal info, contact preferences and account settings anytime within your Pay My Bill account.
Who Can Benefit from Duke Energy Pay My Bill?
Pay My Bill is convenient for all Duke Energy customers but ideal for those who:
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Prefer digital account management and paperless billing
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Want text/email reminders about upcoming bills
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Travel frequently or have no regular mail access
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Use auto-pay to avoid late fees and save time
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Have multiple Duke Energy accounts to manage
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Prefer making payments via mobile device
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Want 24/7 access to account details and payment options
Pay My Bill provides the speed, flexibility and security today’s customers expect. Simplify your life – enroll in Duke Energy Pay My Bill today.
You Can Now Preview How Much Your Duke Energy Bill Could Be
FAQ
How do I pay my Duke Energy Progress bill by phone?
Make a payment by phone You can call us at 800. 777. 9898 anytime and make a payment through our automated phone system.
How do I pay bills on my phone?
Pay a bill On your mobile device, open the Google Pay app . Tap Pay Bills. Type in the name of a biller. Make payment.
Does Duke Energy take credit cards?
You have a variety of ways to pay your bill. Choose the convenient option that works best for you. For an ACH payment, you’ll need to give your bank account and routing number. You can pay online with a debit or credit card.
Why is the Duke Energy bill so high?
Why is my Duke Energy bill higher than usual? Many of our customers are currently having energy bills that are higher than usual. This is partly because the price of fuel has gone up so much, making it more expensive to run our power plants and make electricity. We don’t profit from fuel costs.
How can I pay my Duke Energy Bill?
To pay your Duke Energy Bill, you must know your Customer Service Number associated with your account. You can also login with this number or register your account. There are multiple options to pay Duke Energy bills. Go to Duke energy bill pay login if you are looking to make the payments online.
How do I use my Duke Energy app?
You can use your Duke Energy app to set up payments, view your billing history and much more. You can get it from the App Store and Google Play, or you can text us at 578-02 to get a link to download it. With Paperless Billing, the options are yours. Sign in to view your bill or receive a secure PDF each month.
How do I download Duke Energy?
“It’s clear and user friendly. ” To download, search “Duke Energy” in the Apple or Android app stores. Anyone in the world who can make an online profile can use the app, whether they are a homeowner or a small business. Here’s a short video highlighting the app’s features.
How do I Manage my energy bill?
Manage your account at home or on the go. Track your energy use. You can view daily, weekly, by previous billing cycle and annually. Set up auto pay. Check your eligibility to change your payment due date. Arrange for a payment plan. There’s no fee when you pay online through your bank. View up to 24 months of your billing and payment activity.
